Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items.
Service Speed
Customers frequently mentioned long wait times, especially in the drive-thru.
Food Quality
There were numerous complaints about food being cold, greasy, or not fresh.
Customer Service
While some staff were praised for being friendly, others were noted for rudeness and poor service.
Cleanliness
Several reviews highlighted cleanliness issues within the restaurant.
MH
Meghan Howard
Dec 13, 2025
1.0
This is supposed to be a quarter pounder.. they forgot the nuggets, had to turn around to get them.
SW
Sean Walters
Nov 26, 2025
1.0
Drive through order, 3 simple items - McRib, McDouble and a small fry. I was directed to pull past the window to wait for my order. Over 15 minutes. See the photo for what I got for my time. Yes, that's the McRib, out of the box, together with the fries and napkins at the bottom of the bag. BBQ everywhere. The food wasn't even hot by the time we got it. That's a big time Fail McD's...
FD
Fox Dawnstar
Nov 6, 2025
5.0
I had a complaint and immediately went to the director named Anthony. Not only did he resolve the issue, he was very, very courteous and he was I appreciatevery humble. Because he was apologizing for other people did. I appreciate this. And he also made it right.
MP
Mr pritchard
Oct 30, 2025
4.0
What can I say it McDonald's
EM
eduardo montereal
Oct 20, 2025
1.0
Terrible customer service, they take forever to serve you, one of the worst I've ever visited.