McDonald's

3.4
1012 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
102 Roberts Rd, Grindstone, PA
15442, United States

Hours

Reviews

3.4
1,012 reviews
5 stars
321
4 stars
193
3 stars
212
2 stars
106
1 star
180

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported issues with rude staff and incorrect orders, leading to dissatisfaction with customer service.

Food Freshness

Many reviews mentioned that food was often served cold or stale, with some customers receiving incorrect items.

Speed of Service

While some customers praised the quick service, others experienced long wait times, especially during busy hours.

Cleanliness

Several reviews highlighted cleanliness issues within the restaurant, including dirty booths and unsanitary conditions.

Overall Experience

The overall sentiment was mixed, with some customers enjoying their meals while others expressed disappointment in quality and service.
  • FD
    Fox Dawnstar
    Nov 6, 2025
    5.0
    I had a complaint and immediately went to the director named Anthony. Not only did he resolve the issue, he was very, very courteous and he was I appreciatevery humble. Because he was apologizing for other people did. I appreciate this. And he also made it right.
  • MP
    Mr pritchard
    Oct 30, 2025
    4.0
    What can I say it McDonald's
  • EM
    eduardo montereal
    Oct 20, 2025
    1.0
    Terrible customer service, they take forever to serve you, one of the worst I've ever visited.
  • GM
    Guy Molinaro
    Sep 13, 2025
    1.0
    Order in advance from app and pay. Arrive get parked for 10 minutes to receive stone cold inedible food. Won't be going back. Really bad and this is coming from someone who never writes reviews
  • TB
    TJ Blake
    Jul 30, 2025
    1.0
    Placed a mobile order got screwed out of a 20 piece chicken nugget the person answering the phone was super rude when I asked about it make sure to triple check your bag because you don’t get what you order and sure won’t get help from anyone to make it right

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's in Grindstone, PA?

McDonald's in Grindstone, PA is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it stays open until midnight.

During what hours is the Drive-Thru available at this McDonald's?

The Drive-Thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.