Customers frequently praised the food, especially the burgers, hot dogs, and ice cream, noting it as a highlight of their experience.
Service Issues
Several reviews mentioned inconsistent service, with some customers experiencing rude interactions and long wait times, particularly in the drive-thru.
Cleanliness
The establishment is generally reported as clean, but there were concerns about unsanitary practices by some staff members.
Parking and Accessibility
The parking lot was criticized for being in poor condition, and there were complaints about limited seating and the dining area being closed.
Customer Experience
While many customers enjoyed their visits and appreciated the friendly staff, there were notable complaints about specific employees being rude or dismissive.
RT
Robert Truby
Nov 16, 2025
2.0
As I'm sitting here in the drive through waiting to get my two hot dogs that I paid over $8 for looking at this pathetic parking lot wondering why they've never put any money in to it?!?! DQ is the most overpriced fast food there is. This was my very last time patronizing this place.
GO
Gary Oliver
Sep 15, 2025
4.0
Not many places left know how to make an Old fashioned chocolate soda.
EW
Elsie Welton
Aug 10, 2025
5.0
Lady was the sweetest ever .food was absolutely delicious service was great
RR
Robin S Riley
Aug 6, 2025
5.0
Great service n great food
LU
Lisa ulizzi
Jul 31, 2025
5.0
It's a great place to eat. But the parking lot is a disaster it's all full of holes
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Greenville, PA?
Dairy Queen Grill & Chill is open Tuesday through Saturday from 11:00 AM to 8:00 PM, and on Sunday from 11:30 AM to 8:00 PM. It is closed on Mondays.
Where is Dairy Queen Grill & Chill located?
It is located at 32 Hadley Rd, Greenville, PA 16125-1258, United States.
What kinds of food and treats can I expect at Dairy Queen Grill & Chill?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Basket, and ice cream cakes via DQCakes.com.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating services?
Yes, this location offers both drive-thru service and outdoor seating.
Is Dairy Queen Grill & Chill a family-friendly restaurant?
Yes, Dairy Queen Grill & Chill welcomes families and is good for kids.
Can I order from Dairy Queen Grill & Chill using a mobile app or online?
Yes, you can order online for pickup through their website and also download their app for exclusive deals and mobile ordering features.
What nearby dining options are available close to Dairy Queen Grill & Chill?
Nearby dining includes Pizza Hut for pizza and American cuisine, Stone Arch Restaurant for diner-style meals, Burger King and Wendy's for other fast food options.
Are there any medical facilities near Dairy Queen Grill & Chill?
Yes, the UPMC Hillman Cancer Center and UPMC Hillman Cancer Center (Medical Oncology) are nearby, along with doctors like Dr. Lob and UPMC Neurology.
What other local businesses might be convenient to visit when at Dairy Queen Grill & Chill?
Nearby businesses include Hadley Road Laundromat for laundry services, O'Reilly Auto Parts for automotive needs, and Greenville Beverage if you're looking for a liquor store.
How can I find Dairy Queen Grill & Chill on social media and online?
You can visit their Facebook page at https://www.facebook.com/dairyqueen/ or follow their Twitter handle @DairyQueen. Their website is https://www.dairyqueen.com/en-us/locations/pa/greenville/32-hadley-rd/16166/.