At Wendy’s in Greensburg, PA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Greensburg, PA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Review: Wendy's (April 25, 2026)
I am updating this review to include further details and context. Having worked for Wendy’s in the past, as well as serving as a Crew Trainer at McDonald’s and Taco Bell, I know exactly how a fast-food environment is supposed to operate. This experience was unacceptable.
I waited nearly 20 minutes to speak with a manager regarding the food quality, specifically fries that were served basically raw. Staff members claimed the manager was "too busy" to speak with a customer. As a former trainer, I know that managers who cannot prioritize customer safety and product concerns are not managing the store.
The claim of being busy was also deceptive. I counted only three or four cars in the drive-thru and maybe eight people already eating in the dining room. No customers stood at the counter to place orders. Real "busy" is surviving the Beanie Baby seasons at McDonald’s where hundreds of customers clapped for every new box and demanded immediate service. Managing three cars is simple work.
Furthermore, another customer and I both noted how dangerously slippery the floors were. The floor was grease-slicked, posing a massive liability for a slip-and-fall accident. Between the raw food, the lack of management accountability, and the hygiene issues I have already documented, this location is failing every professional standard.
I stopped for a meal on a Saturday, expecting a basic level of cleanliness and service, but this location failed on every front. From health hazards to poor food quality, the experience was disappointing.
Food Quality & Service
The Fries: I was served soggy, undercooked fries. When I politely asked for a fresh, hot batch, the staff acted as if the request were an impossible favor. Paying for food that is not fully cooked is frustrating.
Cross-Contamination: The worker placed my drink cup upside down directly on the counter before handing the item to me. In a food service environment, that action is a direct violation of hygiene standards. I requested a new cup immediately.
Facility Cleanliness (Photos Attached)
The state of the dining room and restrooms was unacceptable.
Dining Area: Most of the tables were dirty with visible crumbs and sticky residue. The floors were covered in debris and looked like they had not been swept in hours.
Restrooms: The condition of the bathroom was stomach-turning. Waste and paper were left on the toilet seat and the floor was filthy. Even the area under the sinks was neglected.
Summary
The staff seemed completely indifferent to the state of the restaurant. While the server was not overtly nasty, the total lack of professional awareness regarding food safety and cleanliness is alarming. I would not recommend eating here until management takes health codes and basic maintenance seriously.
JL
Joan Loucks
Apr 3, 2026
5.0
The staff
KW
Kelly Wissler
Apr 1, 2026
1.0
Not very happy. Just got food from there. Drive through order had fries missing got a diet coke instead of a regular payed with a debit card noticed the giy named it in there Farley hard. Like seriously? Noticed it was cracked when I got it back. I never had a bad experience here going inside. Seriously can anyone pay attention to details anymore. I have atmosphere a hight rate inside is fine
JM
John Mackall
Mar 22, 2026
5.0
I can tell that the manager lady care's about her restaurant.
LL
Llaammpp
Mar 5, 2026
2.0
Only this location turned off mobile ordering. If you go in person you will likely wait 25 minutes for cold food.
What are the hours for drive-thru service at Wendy's in Greensburg?
Wendy's in Greensburg offers drive-thru service from 6:30 AM to midnight Monday through Saturday, and from 6:30 AM to 11:00 PM on Sunday.
Is delivery available at this Wendy's location?
Yes, delivery is available. You can check delivery availability near you on the Wendy's app or at order.wendys.com by entering your delivery address.
Does Wendy's in Greensburg serve breakfast?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides. You can order via the app or website.
How can I provide feedback or contact the Wendy's Greensburg location?
You can contact the restaurant at (724) 832-3395, reach Customer Care via live chat or phone at 888-624-8140, or fill out Wendy’s Customer Satisfaction Survey online using your receipt details.
Where can I find the menu and prices for Wendy's in Greensburg?
Menu prices and items can be viewed on order.wendys.com or the Wendy's mobile app after selecting the Greensburg location. Prices may vary slightly by location.
What payment methods does Wendy's accept at their Greensburg location?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
What are some nearby restaurants to Wendy's in Greensburg?
Nearby restaurants include Edo Hibachi Japanese Steak House for sushi and steak, Dunkin' for coffee and donuts, and Boston Market for American cuisine. These are convenient dining options close to Wendy's.
What local services are near Wendy's in Greensburg that customers might find useful?
Nearby services include UPMC Centers for Rehab Services, Premier Health Solutions for therapy, and Quest Diagnostics for lab testing. Customers can access healthcare conveniently near Wendy's.
Are there retail stores near Wendy's in Greensburg where I can shop after eating?
Yes, near Wendy's you can visit stores like DXL Big + Tall, Casual Male XL for men's clothing, Littman Jewelers, and Amy’s Hallmark Shop for gifts and cards.
Can I order Wendy’s food using a mobile app?
Yes, Wendy's has a mobile app available on the Apple App Store which allows ordering for pickup or delivery.
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