Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Service Quality
Service experiences varied widely; while some praised friendly staff, others reported rude behavior and poor customer service.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and bathrooms, raising concerns about hygiene.
Food Quality
Food quality was inconsistent, with some customers enjoying their meals while others received cold or poorly prepared items.
Wait Times
Customers frequently complained about long wait times in the drive-thru and for food orders, even during off-peak hours.
HG
Hudson Grimm
Nov 11, 2025
1.0
I have to talk about this now because it's getting a bit out of control. I came to this location for years. I always liked my food but lately, and seeing from other reviews I'm not the only one. I keep getting shorted my food. Its demoralizing enough when I come here and feel like I'm bothering everyone because all the employees look miserable everytime I'm here. I didn't get a large chili I ordered at least two times. I did get my money back but please, you have got to reform the way things are here. I also got shorted a large fry from another order that I still haven't gotten refunded or couponed for. Please, can someone do something about this? Idc how long it takes to get food as long as its done right. Thank you.
EJ
Eck Jason
Nov 7, 2025
1.0
I am not usually one to complain, but this is the worst I've ever had an order messed up anywhere. We frequent this location quite often and have never had this kind of issue. We were short 2 medium fries and we only had 1 out of 5 drinks that were correct. I asked for a double baconator meal but got a single burger (not even sure which one). The kids meal was nuggets instead of a cheeseburger and another burger from a biggie bag was wrong. Out of all five meals, not a single one was correct. Unfortunately, because it was later and dark, we didnt realize what all was missing/wrong until we got it home and pulled everything out of the bags. We live 15 minutes from this location so turning around and going back wasn't feasible. The cost of eating out is hard enough when feeding five people, but to pay for food and not receive it makes it harder. We didn't even get a receipt to know what they thought they put in our order. It's really discouraging but we will more than likely go elsewhere now.
DF
Don Furko
Nov 1, 2025
1.0
This is the second bad experience in a row at this Wendy's, so shame on me. I always order on the app and dine in. It was over twenty minutes from when I placed the order until I got my food. I watched our sandwiches getting cold, all that was needed to complete the order was an order of chicken nuggets and two fries and sauces. By the time we got the tray to the table the sandwiches weren't even lukewarm. There are other Wendy's, so I'll never come back to this one. Oh, and they started charging for sauces. 😂
JP
Jeramie Pahlman
Oct 29, 2025
3.0
The food is usually good enough for a Wendys. There are times that orders are incorrect, the staff could care less about anything really at all at times, and fries are a crap shoot as to whether they are good or old.
JG
Jennifer Garland
Oct 22, 2025
1.0
Well if they got the order right we wouldn't had to go back a second time to order salads they missed. Got home and the taco salad was minus the chili and sour cream. Look if your people were paying attention instead of having a gab fest this wouldn't happen twice. I now will go 2 more miles down the road just to get an order correct and tell others how terrible it is. Hire better ppl.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Greensburg, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Greensburg, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (724) 523-3785.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Hempfield Wendy’s serve breakfast?
Yes, this Wendy’s location in Greensburg, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Greensburg, PA?
The drive-thru at Wendy's in Greensburg, PA is open daily from 6:30 AM to midnight.
Does this Wendy's location offer breakfast?
Yes, this Wendy's in Greensburg, PA serves breakfast including combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's offers delivery and takeout services which can be ordered via their app or the website order.wendys.com.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Where is this Wendy's located?
This Wendy's is located at 6283 Lincoln Hwy, Hempfield Pt. Plz, Greensburg, PA 15601, USA.
How can I contact this Wendy's for questions or feedback?
You can call (724) 523-3785 to reach this Wendy's directly or use their Customer Care team via live chat or phone at 888-624-8140.
Are there other dining options near Wendy's on Lincoln Hwy in Greensburg?
Yes, nearby dining options include Kings Family Restaurant, Kings Family Restaurants for breakfast and burgers, Edo Hibachi Japanese Steak House, and Dino's Sports Lounge bar and pub.
What nearby services can I find near Wendy's for home improvement or gear?
Near Wendy's, you can find The Home Depot for hardware and building supplies, DICK'S Sporting Goods for outdoor gear and sportswear, and related home services and truck rentals at The Home Depot location.
Are there healthcare facilities near this Wendy's in Greensburg?
Yes, several healthcare providers are nearby including AHN Primary Care Hempfield, WPAHS Surgeons, AHN Orthopedic Institute, Tri-County Cardiology, and East Suburban OB/GYN Associates among others.
Does this Wendy's have a loyalty app or mobile ordering options?
Yes, Wendy's offers a mobile app available via the Apple App Store for ordering and rewards. You can also order online through their website and app for convenience.