Wendy's

3.9
738 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5231 Route 30, Greensburg, PA
15601, United States

Hours

Reviews

3.9
738 reviews
5 stars
318
4 stars
192
3 stars
110
2 stars
46
1 star
72

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold or poorly prepared food, including cold fries and incorrect orders.

Service Issues

Numerous reviews highlighted slow service, long wait times, and unhelpful staff, particularly in the drive-thru.

Staff Attitude

While some staff were praised for their friendliness, others were criticized for rudeness and lack of professionalism.

Cleanliness

Several customers noted cleanliness issues, including sticky tables and unsanitary food handling practices.

Management Concerns

Customers expressed concerns about management's ability to address staffing and service issues effectively.
  • JI
    John Ireland
    Nov 14, 2025
    1.0
    Absolutely horrible wendys, avoid
  • LS
    Lauren Stevens
    Nov 12, 2025
    5.0
    I took my daughter to lunch after an appointment. You can tell staffing is a well oiled machine in working together. The food was great and the dining room was clean. Great atmosphere. Good job!
  • NP
    Nicholas Bibel (Psychosmoker420x)
    Nov 6, 2025
    4.0
    Go to drive thru on the way home. Typically a quick and wonderful experience!
  • JN
    Jennifer Nicholson
    Oct 31, 2025
    1.0
    This is my local Wendy's. I've been going here for years. There's been good times & bad times. I always give them the benefit of the doubt. Even my stepdaughter worked there for a few years. But on Oct 13 I got burgers that were so undercooked. All my burgers were wrong. My mom was upset bc she's 80 & she's picky but she loves Wendy's for some reason. I called & spoke to Bree. She was so very nice & it made me feel good. Not only did she say she would replace everything, but she was just going to give me 3 Value Meals instead of just the burgers & random sides I got. I came out & told my mom & husband how nice she was & they were going to give us value meals. Now, I haven't been able to get up there. I did go once but I went through the Drive Thru because I wanted to try the new chicken strips & sauces. My mom has bugged me for the last 3 weeks to go get them. She called me almost every day asking me if we were getting the Wendy's. Well, today was the day. I told her if my husband got off at a decent time I would go. He told me he would be done at 4 so I headed to Wendy's. I get there, tell the girl my information... They tell me that I already redeemed it??? Not me. I hadn't been there besides the chicken strips. I was really upset. They brought out the book to show me that someone wrote "yes" under redeemed. Okay, well, it wasnt me. Why arent they writing down the day it was redeemed? Why not check IDs for something that is like $40+??? Go on the camera & show me I was there & redeemed it. At this point the manager says, "I'm not gonna fight with her, just give it to her." I wasnt fighting, I was just upset that I was being told I did something I did not & my mom & husband were looking forward to it. She says she's seen me in there before. Yeah. I've been coming in here for the last 15 years. You probably have seen me. I go there a lot bc my mom & husband love their burgers & my mom loves their potatoes. I was shaking & couldn't even think of my order. I didn't order meals I was promised just the bare minimum bc I was so shaken. My anxiety was out of control. When my anxiety is up I can't think. I had tears in my eyes. My mom said it was probably an employee since they don't give free meals to their employees that saw it wasn't redeemed yet & put that it was so they could get it. Regardless of what it was. I was so embarrassed & mortified. I am the type of person that if I noticed I walked out with something that was 5 cents by accident I"d take it back. He says I'm honest to a fault. I felt so bad & felt completely gaslit. I just wanted out of there. Also, my burger today wasnt cooked the whole way through... but I don't think I'll say anything. Maybe I'll just go to Burger King. First picture is Oct 13 & second is today, Oct 31.
  • RR
    Ray
    Oct 19, 2025
    5.0
    The new breakfast burrito bacon is 1 to try . Very fulfilling.

Frequently Asked Questions About Wendy's

Is Greensburg Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.