Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold or poorly prepared food, including cold fries and incorrect orders.
Service Issues
Numerous reviews highlighted slow service, long wait times, and unhelpful staff, particularly in the drive-thru.
Staff Attitude
While some staff were praised for their friendliness, others were criticized for rudeness and lack of professionalism.
Cleanliness
Several customers noted cleanliness issues, including sticky tables and unsanitary food handling practices.
Management Concerns
Customers expressed concerns about management's ability to address staffing and service issues effectively.
JI
John Ireland
Nov 14, 2025
1.0
Absolutely horrible wendys, avoid
LS
Lauren Stevens
Nov 12, 2025
5.0
I took my daughter to lunch after an appointment. You can tell staffing is a well oiled machine in working together. The food was great and the dining room was clean. Great atmosphere. Good job!
NP
Nicholas Bibel (Psychosmoker420x)
Nov 6, 2025
4.0
Go to drive thru on the way home. Typically a quick and wonderful experience!
JN
Jennifer Nicholson
Oct 31, 2025
1.0
This is my local Wendy's. I've been going here for years. There's been good times & bad times. I always give them the benefit of the doubt. Even my stepdaughter worked there for a few years.
But on Oct 13 I got burgers that were so undercooked. All my burgers were wrong. My mom was upset bc she's 80 & she's picky but she loves Wendy's for some reason. I called & spoke to Bree. She was so very nice & it made me feel good. Not only did she say she would replace everything, but she was just going to give me 3 Value Meals instead of just the burgers & random sides I got. I came out & told my mom & husband how nice she was & they were going to give us value meals.
Now, I haven't been able to get up there. I did go once but I went through the Drive Thru because I wanted to try the new chicken strips & sauces.
My mom has bugged me for the last 3 weeks to go get them. She called me almost every day asking me if we were getting the Wendy's.
Well, today was the day. I told her if my husband got off at a decent time I would go. He told me he would be done at 4 so I headed to Wendy's.
I get there, tell the girl my information...
They tell me that I already redeemed it???
Not me.
I hadn't been there besides the chicken strips. I was really upset. They brought out the book to show me that someone wrote "yes" under redeemed. Okay, well, it wasnt me. Why arent they writing down the day it was redeemed? Why not check IDs for something that is like $40+???
Go on the camera & show me I was there & redeemed it.
At this point the manager says, "I'm not gonna fight with her, just give it to her." I wasnt fighting, I was just upset that I was being told I did something I did not & my mom & husband were looking forward to it. She says she's seen me in there before. Yeah. I've been coming in here for the last 15 years. You probably have seen me. I go there a lot bc my mom & husband love their burgers & my mom loves their potatoes.
I was shaking & couldn't even think of my order. I didn't order meals I was promised just the bare minimum bc I was so shaken. My anxiety was out of control. When my anxiety is up I can't think. I had tears in my eyes.
My mom said it was probably an employee since they don't give free meals to their employees that saw it wasn't redeemed yet & put that it was so they could get it.
Regardless of what it was. I was so embarrassed & mortified. I am the type of person that if I noticed I walked out with something that was 5 cents by accident I"d take it back. He says I'm honest to a fault.
I felt so bad & felt completely gaslit.
I just wanted out of there.
Also, my burger today wasnt cooked the whole way through... but I don't think I'll say anything. Maybe I'll just go to Burger King.
First picture is Oct 13 & second is today, Oct 31.
RR
Ray
Oct 19, 2025
5.0
The new breakfast burrito bacon is 1 to try . Very fulfilling.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Greensburg, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Greensburg, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (724) 832-3395.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Greensburg Wendy’s serve breakfast?
Yes, this Wendy’s location in Greensburg, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the hours for drive-thru service at Wendy's in Greensburg?
Wendy's in Greensburg offers drive-thru service from 6:30 AM to midnight Monday through Saturday, and from 6:30 AM to 11:00 PM on Sunday.
Is delivery available at this Wendy's location?
Yes, delivery is available. You can check delivery availability near you on the Wendy's app or at order.wendys.com by entering your delivery address.
Does Wendy's in Greensburg serve breakfast?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides. You can order via the app or website.
How can I provide feedback or contact the Wendy's Greensburg location?
You can contact the restaurant at (724) 832-3395, reach Customer Care via live chat or phone at 888-624-8140, or fill out Wendy’s Customer Satisfaction Survey online using your receipt details.
Where can I find the menu and prices for Wendy's in Greensburg?
Menu prices and items can be viewed on order.wendys.com or the Wendy's mobile app after selecting the Greensburg location. Prices may vary slightly by location.
What payment methods does Wendy's accept at their Greensburg location?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
What are some nearby restaurants to Wendy's in Greensburg?
Nearby restaurants include Edo Hibachi Japanese Steak House for sushi and steak, Dunkin' for coffee and donuts, and Boston Market for American cuisine. These are convenient dining options close to Wendy's.
What local services are near Wendy's in Greensburg that customers might find useful?
Nearby services include UPMC Centers for Rehab Services, Premier Health Solutions for therapy, and Quest Diagnostics for lab testing. Customers can access healthcare conveniently near Wendy's.
Are there retail stores near Wendy's in Greensburg where I can shop after eating?
Yes, near Wendy's you can visit stores like DXL Big + Tall, Casual Male XL for men's clothing, Littman Jewelers, and Amy’s Hallmark Shop for gifts and cards.
Can I order Wendy’s food using a mobile app?
Yes, Wendy's has a mobile app available on the Apple App Store which allows ordering for pickup or delivery.