Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely long wait times in both the drive-thru and inside the restaurant, often exceeding 20 minutes.
Food Quality
There were numerous complaints about cold, stale, or incorrect food orders, with some customers experiencing food safety issues.
Cleanliness
Many reviews highlighted unsanitary conditions in the dining area and kitchen, with dirty tables and floors being a common concern.
Customer Service
Customer service was often described as rude or unhelpful, with several instances of employees being dismissive or unprofessional.
Operational Hours
Customers expressed frustration over inconsistent operating hours, with reports of the restaurant closing earlier than advertised.
TS
Timothy Servis
Oct 31, 2025
2.0
What's the point of ordering food to get Monopoly pieces when they don't give you large cups with Monopoly pieces instead they give you large coffee cups with no pieces
II
I2ekt
Oct 26, 2025
1.0
As a DoorDash driver, I can confidently say this restaurant has lost me a lot of money for their extreme wait times for orders, even during off hours when they’re not busy.
I’m lucky if I can get my order within 15 mins of being there, but it is frequently much longer which is just unacceptable. This is by far the worst McDonalds location in the Greensburg area.
GF
gary fleming
Oct 25, 2025
1.0
Waited 25 minutes for food, it still was not ready. Asked for a refund, that took another 15 minutes. Dining room was filthy. Back of house was a wreck. Will NEVER go back
Close it, sell it or fix it! Owner and management could care less. Just keep taking the profits and not caring.
JH
Justin Havens
Oct 22, 2025
1.0
Just left the drive thru without paying and without my food because I was sitting there for 20 minutes. I waited for 10 of those minutes in line and 10 of them at the window with no one seemingly even in the building. This is ridiculous.
DD
Dane
Oct 14, 2025
4.0
4 Stars - Significantly Above Average
After countless disappointing visits to other locations, I can confidently say this McDonald’s is better than most. It's a rare example of the brand operating at a higher than normal standard.
My four-star rating is based on three key, often-missing, factors:
1. Speed: The counter service was remarkably quick. My wait time was minimal compared to the usual experience.
2. Food Quality: The meal was delivered piping hot—a true rarity these days. The freshness was immediately noticeable.
3. Cleanliness: The restaurant and service areas were visibly clean and well-maintained.
Frankly, I never thought I'd recommend a McDonald’s, given the recent decline in reputation. However, this location is an outlier and a credit to the franchise. Highly recommended for a reliable, fast meal.
What are the opening hours of McDonald's at 985 E Pittsburgh St, Greensburg, PA?
McDonald's at 985 E Pittsburgh St, Greensburg is open daily from 6:00 AM to 1:00 AM for dine-in and from 5:30 AM to 10:30 PM for delivery.
What delivery and pickup services does this McDonald's location offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's for delivery from this location?
You can order delivery through the McDonald's delivery website at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What payment options are accepted at McDonald's in Greensburg?
This McDonald's location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's features a drive-thru service for convenient ordering and pickup.
Where is McDonald's located in Greensburg, PA?
McDonald's is located at 985 E Pittsburgh St, Greensburg, PA 15601, United States.
Are there any nearby gyms where I can work out before or after visiting McDonald's?
Yes, Planet Fitness - Greensburg, PA and 724 Fitness are nearby gyms where you can work out before or after your visit to McDonald's.
What nearby restaurants can I visit in Greensburg along with McDonald's?
Nearby restaurants include Eat'n Park, Applebee's Grill + Bar, Pepperwood Grill, LongHorn Steakhouse, KFC, and Chipotle Mexican Grill.
Are there any nearby automotive services close to McDonald's?
Yes, Jiffy Lube, Classic Car Wash, Safelite AutoGlass, and BP gas station are automotive service options near McDonald's in Greensburg.
What digital resources are available to enhance my McDonald's experience at this location?
You can use the McDonald's App available on iOS and Android for mobile ordering, earning MyMcDonald's Rewards points, and accessing mobile offers. Visit https://www.mcdonalds.com/us/en-us/mymcdonalds.html for more information.