McDonald's

3.4
1237 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
985 E Pittsburgh St, Greensburg, PA
15601, United States

Hours

Reviews

3.4
1,237 reviews
5 stars
410
4 stars
253
3 stars
238
2 stars
100
1 star
236

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times in both the drive-thru and inside the restaurant, often exceeding 20 minutes.

Food Quality

There were numerous complaints about cold, stale, or incorrect food orders, with some customers experiencing food safety issues.

Cleanliness

Many reviews highlighted unsanitary conditions in the dining area and kitchen, with dirty tables and floors being a common concern.

Customer Service

Customer service was often described as rude or unhelpful, with several instances of employees being dismissive or unprofessional.

Operational Hours

Customers expressed frustration over inconsistent operating hours, with reports of the restaurant closing earlier than advertised.
  • TS
    Timothy Servis
    Oct 31, 2025
    2.0
    What's the point of ordering food to get Monopoly pieces when they don't give you large cups with Monopoly pieces instead they give you large coffee cups with no pieces
  • II
    I2ekt
    Oct 26, 2025
    1.0
    As a DoorDash driver, I can confidently say this restaurant has lost me a lot of money for their extreme wait times for orders, even during off hours when they’re not busy. I’m lucky if I can get my order within 15 mins of being there, but it is frequently much longer which is just unacceptable. This is by far the worst McDonalds location in the Greensburg area.
  • GF
    gary fleming
    Oct 25, 2025
    1.0
    Waited 25 minutes for food, it still was not ready. Asked for a refund, that took another 15 minutes. Dining room was filthy. Back of house was a wreck. Will NEVER go back Close it, sell it or fix it! Owner and management could care less. Just keep taking the profits and not caring.
  • JH
    Justin Havens
    Oct 22, 2025
    1.0
    Just left the drive thru without paying and without my food because I was sitting there for 20 minutes. I waited for 10 of those minutes in line and 10 of them at the window with no one seemingly even in the building. This is ridiculous.
  • DD
    Dane
    Oct 14, 2025
    4.0
    4 Stars - Significantly Above Average After countless disappointing visits to other locations, I can confidently say this McDonald’s is better than most. It's a rare example of the brand operating at a higher than normal standard. My four-star rating is based on three key, often-missing, factors: 1. Speed: The counter service was remarkably quick. My wait time was minimal compared to the usual experience. 2. Food Quality: The meal was delivered piping hot—a true rarity these days. The freshness was immediately noticeable. 3. Cleanliness: The restaurant and service areas were visibly clean and well-maintained. Frankly, I never thought I'd recommend a McDonald’s, given the recent decline in reputation. However, this location is an outlier and a credit to the franchise. Highly recommended for a reliable, fast meal.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 985 E Pittsburgh St, Greensburg, PA?

McDonald's at 985 E Pittsburgh St, Greensburg is open daily from 6:00 AM to 1:00 AM for dine-in and from 5:30 AM to 10:30 PM for delivery.

What delivery and pickup services does this McDonald's location offer?

This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.