Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
601 New Alexandria Rd, Rte 119 N, Greensburg, PA
15601-1478, United States
Hours
Reviews
3.9
594 reviews
5 stars
284
4 stars
132
3 stars
76
2 stars
25
1 star
77
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially in the drive-thru, with long wait times for food and orders often being incorrect.
Food Quality
While some customers enjoyed the food, many complained about cold items, incorrect orders, and poorly made blizzards.
Staff Attitude
Feedback on staff was mixed; some customers praised friendly service, while others noted rudeness and lack of professionalism.
Cleanliness
Several reviews mentioned cleanliness issues, including unsanitary conditions and a messy environment.
Management Issues
Many reviews pointed to poor management and training, leading to disorganization and unsatisfactory customer experiences.
- LRLexi RaeSep 23, 20255.0My burger and blizzard were good, the cheese curds were also very good! The staff was friendly and helped me with the app.
- LDLori DavisSep 22, 20252.0Service is very slow, food is never right, and the employees have no customer service skills.
- KBKenneth BurtonSep 14, 20251.0Not open at 1030 if they are then management needs to hold staff accountable. Wasn’t open when we arrived at 1045
- PSp SimmsSep 5, 20255.0Friendly staff
- ALArman LopezAug 18, 20251.0There was a dead fly! In my drink!!!! I have seen this place there are flys everywhere…why aren’t the flys gone by now.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, and Grillburgers®.
What are the regular operating hours for Dairy Queen Grill & Chill in Greensburg, PA?
Dairy Queen Grill & Chill is open every day from 10:30 AM to 10:00 PM.
Are there any special holiday hours or closures for Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill is closed on November 27 and December 25. On December 24, it is open from 10:30 AM to 4:00 PM, and on December 31, it is open from 10:30 AM to 9:00 PM. On January 1, it opens at 11:00 AM and closes at 10:00 PM.
Does Dairy Queen Grill & Chill have drive-thru and seating options?
Yes, Dairy Queen Grill & Chill offers a drive-thru, indoor seating, outdoor seating, and high chairs for families with children.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the location is family-friendly, welcomes children, and provides amenities such as high chairs.
Can customers use free WiFi and mobile ordering at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill provides free WiFi and supports mobile ordering and rewards through their app, which offers exclusive deals.
Where is Dairy Queen Grill & Chill located in Greensburg?
It is located at 601 New Alexandria Rd, Route 119 North, Greensburg, PA 15601-1478, USA.
What are some nearby parks and outdoor activities customers can visit near Dairy Queen Grill & Chill?
Customers can enjoy Lynch Field, which offers park amenities and mountain bike trails, and also the Greensburg Community Days park venue nearby.
Are there other dining options close to Dairy Queen Grill & Chill?
Yes, nearby dining includes Dominicks BBQ and Gino's Pizza Lynch Field, offering barbecue and Italian pizza options respectively.
What nearby recreational and entertainment venues can visitors to Dairy Queen Grill & Chill check out?
Nearby venues include Kirk Nevin Ice Arena for skating, Aerobic Center Lynch Field for fitness, and Veterans' Memorial Pool for swimming and gym activities.