Business Details
About
Mexican Restaurant
Chipotle East Greensburg is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.4
439 reviews
5 stars
185
4 stars
69
3 stars
33
2 stars
32
1 star
120
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about undercooked rice, skimpy portions, and stale chips.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables, overflowing trash, and unsanitary food preparation areas.
Management Concerns
Several customers expressed dissatisfaction with management, citing poor organization and lack of responsiveness to complaints.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, particularly highlighting specific staff members who provided excellent service.
- MJMike JamesNov 13, 20251.0Waited 20 minutes in the drive thru line after we were told the food was ready. Then, we were told the food wasn't ready and we had to pull around again. There were 8 cats in line. I pulled in to a spot and waited 10 more minutes went inside. First. The door almost fell off in my hands, I actually thought the glass broke. The store was filthy food on tables and the floor and shredded cheese on the counter by the register. There were 5 other people waiting for food by the register. Finally after a few more minutes, a woman at the counter started asking everyone what the names for the orders were. She gave one customer food out of five, then she asked me, and came back up with our order. The chicken was over cooked and fatty. But the bowls were full for probably the first time. We go here consistently and it's usually bad. But has never taken this long to get out order.
- BBBj BrettNov 7, 20251.0Placed an order for 8:10 pickup, got in line at 8:00. Finally made it to the window at 8:45 to be told they have no chips, cheese to make our quesadillas, or carne asada. Mind you, the app said our order was ready. Asked for a refund and was told we have to do it on the app. Messaged the chat function and was told we needed to speak to a live representative. It’s been 15 minutes and we still haven’t gotten a live agent. This location needs closed or new management.
- AGAndrew GillOct 31, 20251.0Workers were clueless and did not know which meat was which and gave a super small portion.
- SJShelby JackoOct 1, 20251.0Closed store at 8:20 and they said it was closed, but there were people in there eating and the people tried to open the door and the guy inside said no. Clearly in the photo there is people eating.
- MBMichael BittnerSep 27, 20255.0Our first time in a Chipotle Mexican Grill and we were not sure what to order. We watched a couple people place their orders and got familiar with the process. My wife had a salad and I had a bowl. We both enjoyed our meals. The staff was very helpful and pleasant. The food tasted good! I was surprised how high the price was though, fast food service at the price of table service restaurants! Our meals with two self served fountain drinks cost pennies under $35.00. We won't be rushing back!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in East Greensburg?
Chipotle East Greensburg is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Greensburg?
It is located at 5250 State Route 30, Westmoreland, Greensburg, PA 15601, USA.
How can I order food from Chipotle East Greensburg online?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available in the Apple App Store.
What type of food does Chipotle Mexican Grill offer?
Chipotle offers customizable Mexican-inspired dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
How does Chipotle ensure the quality of its ingredients?
Chipotle's 'Food with Integrity' principles prioritize sourcing ingredients from farms that practice humane and sustainable methods using only 53 real ingredients without artificial additives.
Is Chipotle Mexican Grill in East Greensburg a welcoming place for LGBTQ+ individuals?
Yes, the restaurant welcomes LGBTQ+ customers and follows inclusive practices.
What social media platforms can I follow Chipotle Mexican Grill on?
You can follow Chipotle on Facebook, Instagram, Twitter, LinkedIn, Pinterest, and YouTube for updates and offers.
What nearby attractions can I visit before or after dining at Chipotle East Greensburg?
Nearby places of interest include Guy Fieri's Kitchen & Bar Westmoreland for American cuisine, Mega Money Bingo for entertainment, and Eat'n Park for breakfast or brunch.
Are there any nearby shopping options close to Chipotle Mexican Grill in Greensburg?
Yes, nearby shopping options include JCPenney, Sephora inside JCPenney, Amy's Hallmark Shop, and Dressbarn for clothing, gifts, and beauty supplies.
How can local customers benefit from the nearby transit and retail surroundings when visiting Chipotle?
Customers can conveniently combine visits to Chipotle with shopping at nearby stores like Cricket Wireless Kiosk and Bath & Body Works, or refuel at the nearby BP gas station, making their trip efficient and enjoyable.