Chipotle East Greensburg is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted the restaurant's poor cleanliness, with dirty tables, floors, and food preparation areas.
Service Issues
Customers frequently reported long wait times, incorrect orders, and unhelpful staff, leading to frustration and dissatisfaction.
Portion Sizes
Many customers expressed disappointment with the small portion sizes relative to the prices, often feeling shortchanged.
Food Quality
Several reviews mentioned inconsistent food quality, including undercooked rice, stale chips, and overall dissatisfaction with the meals.
Management Concerns
There were complaints about poor management and staffing issues, with suggestions that better oversight and training are needed.
BB
BearCub Beats
4 days ago
1.0
Everytime I try to come there at 8pm after work they are always out of everything .. no steak, no cheese, its always like 20 things announced after waiting in line for 20 min .. management definitely need to figure out a way to have things relatively stocked till closing .. they have to missing out on a ton of business
MM
Mackenzie Mittereder
Jan 2, 2026
1.0
Had a friend hype this chipotle up because of the drive thru. It's pick up only. So I went inside and hit the bathroom before I ordered food and after 20 minutes of being opened that bathroom was disgusting. There's no way an employee was even around that bathroom in 12 hours so what about the food? I left.
MM
Matt
Dec 31, 2025
4.0
Workers were great. Giving 4 stars instead of 5 due to the smaller portion sizes they're serving versus when it first opened.
TM
Terra McCall
Dec 28, 2025
1.0
EDIT:
45. Minutes. In. Line. People were walking up to the window to get their food and they were giving it to them. Finally got to the window to be told our order wasn’t there. Lies. They then found our order. Told us it wasn’t ready and they were working on orders from 5:45. Yes, FIVE FORTY FIVE. We were then told to go to the back of the line??? The line currently out to the highway??? Absolutely not. On the phone with customer service now because what the actual hell is going on there?
Ordered on the app for pick up on a Sunday at 5:30. Pulled into the parking lot and there is a line wrapped around the building and then some. Apparently the inside dining is closed and it’s now drive thru only? Multiple people have walked up to the doors just to walk away. Half an hour later and we are still in this line.
DH
Dawn H
Dec 16, 2025
1.0
The girl at the drive thru forgot my items so I had to drive back. I walked into the site to find a multitude of food and bags scattered all over the floor. The food was scattered all over the serving area making it look like a food fight. It was a filthy place. Grotesque.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in East Greensburg?
Chipotle East Greensburg is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Greensburg?
It is located at 5250 State Route 30, Westmoreland, Greensburg, PA 15601, USA.
How can I order food from Chipotle East Greensburg online?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available in the Apple App Store.
What type of food does Chipotle Mexican Grill offer?
Chipotle offers customizable Mexican-inspired dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
How does Chipotle ensure the quality of its ingredients?
Chipotle's 'Food with Integrity' principles prioritize sourcing ingredients from farms that practice humane and sustainable methods using only 53 real ingredients without artificial additives.
Is Chipotle Mexican Grill in East Greensburg a welcoming place for LGBTQ+ individuals?
Yes, the restaurant welcomes LGBTQ+ customers and follows inclusive practices.
What social media platforms can I follow Chipotle Mexican Grill on?
You can follow Chipotle on Facebook, Instagram, Twitter, LinkedIn, Pinterest, and YouTube for updates and offers.
What nearby attractions can I visit before or after dining at Chipotle East Greensburg?
Nearby places of interest include Guy Fieri's Kitchen & Bar Westmoreland for American cuisine, Mega Money Bingo for entertainment, and Eat'n Park for breakfast or brunch.
Are there any nearby shopping options close to Chipotle Mexican Grill in Greensburg?
Yes, nearby shopping options include JCPenney, Sephora inside JCPenney, Amy's Hallmark Shop, and Dressbarn for clothing, gifts, and beauty supplies.
How can local customers benefit from the nearby transit and retail surroundings when visiting Chipotle?
Customers can conveniently combine visits to Chipotle with shopping at nearby stores like Cricket Wireless Kiosk and Bath & Body Works, or refuel at the nearby BP gas station, making their trip efficient and enjoyable.