Numerous customers reported slow service, unresponsive staff, and long wait times for food and drinks.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or improperly prepared items.
Positive Staff Interactions
Despite service issues, several customers praised individual staff members for their friendliness and attentiveness.
Cleanliness Concerns
Multiple reviews mentioned unsanitary conditions, including dirty bathrooms and unclean dining areas.
Pricing Complaints
Customers expressed dissatisfaction with high prices relative to portion sizes and food quality.
ZC
Zachary Crain
Nov 16, 2025
2.0
Did the Blazin challenge last night, no waiver, no photo, nothing. Just like every other flavor and left. Honestly not that hot compared to da bomb from hot ones
KP
Kristen Peterman
Nov 8, 2025
1.0
The greensburg place in pa the food was not good it was old and very cold. It was very busy and the food shouldn't of been like that. Will not go back
DD
David
Nov 8, 2025
1.0
I ordered 15 wings but the wings were dry and hard. It was worse than gas station wings.
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F. P. Petrell
Nov 2, 2025
2.0
Food and paper garbage on the floor, also cutlery. Food came out cold and when we sent it back it came out still cold, along with coleslaw that had already been eaten, not by us. Celery was frozen. We took all of our food home to eat later. Manager gave us 15% off our bill to compensate.
PR
Patrick Rzonca
Sep 11, 2025
1.0
Terrible. Waited 5-10 minutes just to get seated with no one in front of me and plenty of empty tables. Another 18-20 minutes to get some Luke warm wings. Watched my waitress stand around and talk with co workers and pay no attention to her tables. Even walked by me a couple times and said absolutely nothing after I had finished and was waiting for a check.
I go to BWW multiple times a week because of work and this has got to be the worst service.