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Brand Certified

Arby's

4.2
(852 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
800 Greengate Centre Cir, Greensburg, PA
15601, United States

Hours

Reviews

4.2
852 reviews
5 stars
468
4 stars
215
3 stars
89
2 stars
25
1 star
55

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor interactions.

Food Quality

While some customers enjoyed the food, others noted issues with cold or poorly prepared items.

Cleanliness

The restaurant was frequently described as clean, although some reviews mentioned cleanliness issues in the dining area.

Operational Hours

Several customers expressed frustration over inconsistent operating hours, particularly regarding closing times.
  • JT
    Jon Taylor
    Feb 20, 2026
    1.0
    Girlfriend went tonight around 830ish. She ordered one meal, a roast beef slider and a 4 piece mozzarella sticks. The Lady on the mic taking the order didnt have her mic mute an was talking smack bout us and what we were ordering. Girlfriend felt uncomfortable and we left right away. We will not be returning and this person does not deserve to work in customer service, those comments were hurtful.
  • SF
    sav fetty
    Feb 11, 2026
    1.0
    I usually don’t go to this location because the one in Mount Pleasant is a lot better in my opinion, but I stopped by because it was on my way home after work. Safe to say I’m never coming back. Ordered a simple roast beef sandwich meal and 2 chicken sliders with cheddar cheese. The girl at the window was very sweet and polite I will say so nothing bad there. Got my food looked inside the bag and everything seemed to be good. I shouldn’t have to unwrap my sandwich in the middle of the drive thru to check to see if it’s what I ordered when that’s their job to make sure it’s right. Well when I got home the sliders had cheddar cheese on them and the sticker was marked chicken but it was roast beef on both of them instead. Also the fries were hard to chew and seemed like they were sitting out for a while. Definitely won’t be stopping back here again.
  • NS
    Nick Schaefer
    Jan 30, 2026
    1.0
    Messed up my order beyond recognition
  • JL
    Joan Loucks
    Jan 12, 2026
    5.0
    Good service
  • PM
    Patty Martin
    Dec 29, 2025
    4.0
    The food was as expected. We had good coupons to use for our group so that made it affordable. I finally tried the chicken cordon bleu sandwich I know it was just okay. The ham has an odd overly smoky sweet flavor that some people may like but I thought it was off-putting. It took an unusually long time to get to gyros and two chicken sandwiches with no drinks, considering we were the only ones in the Drive-Thru line with a few cars in the parking lot.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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