Numerous customers reported poor service, including long wait times, incorrect orders, and unresponsive staff.
Food Quality
While some customers praised the freshness and taste of the hoagies, many complained about stale bread, insufficient toppings, and overall disappointing quality.
Customer Experience
Several reviews highlighted negative interactions with staff, including rudeness and lack of assistance, leading to a frustrating customer experience.
Pricing Concerns
Customers expressed dissatisfaction with rising prices relative to the quality and quantity of food received, feeling that the value was diminishing.
Cleanliness and Atmosphere
Feedback on cleanliness was mixed, with some praising the cleanliness of the location while others noted unsanitary conditions.
SB
Shannon Branch
Oct 14, 2025
2.0
Ordered a chicken Caesar cutlet sandwich. Called to say I was dissatisfied with the execution, was told I would get a call back and never did.
LR
LaToya Robertson
Oct 6, 2025
1.0
I will never order anymore hoagie from this Primo location the bread was old and so hard you really couldn't take a bite from it at all.
MC
Meow Chemy
Aug 9, 2025
2.0
Have been here about 4 times and it's always a horrible experience but I want to think that one of these times it will get better. They do not greet you . The one time I waited 40 minutes even though I called ahead. The young staff was playing and joking crudely in the back in plain view and within earshot. I'm not sure if I just happen to go at horrible times when management is away but it's a shame because the food is pretty good once you actually get it.
RJ
R J
Jul 17, 2025
5.0
I had just about given up on hoagies because you just couldn’t find a good one. I decided to give this Primos a shot and I was not disappointed. I ordered an Audiablo and it was delicious. I will continue to support this location. The staff was very friendly and welcoming. I look forward to returning for another hoagie very soon!
JK
Jenyfer Kennedy
Jul 7, 2025
1.0
I ordered through the app, but it wasn’t ready when I showed up. I waited without complaint for 20 minutes, but when I told the guy making the sandwiches that I was going to be late for an appointment he told me — and this is an exact quote — “Then leave. Nothing is keeping you here.”
I didn’t yell or argue, but told him that I had already paid for it. He angrily grabbed my food and argued when I mentioned that it was missing an item. I just let him win the argument so I could get out of there.
If you like Primos, I suggest going to another store until management hires someone who won’t take out their frustration on a customer.
PrimoHoagies is located at 272 North Keswick Ave, Glenside, PA 19038, USA.
What type of food does PrimoHoagies Glenside specialize in?
PrimoHoagies Glenside is known for Philly-born counter-serve sandwiches, especially old fashioned Italian specialty hoagies on sesame-seed rolls.
Can I order PrimoHoagies online or use a mobile app?
Yes, you can order online at https://order.primohoagies.com/. PrimoHoagies also offers apps on both Android and iOS for convenient ordering.
What payment methods are accepted at PrimoHoagies Glenside?
They accept major credit cards including American Express, Discover, Mastercard, Visa, Apple Pay, and also cash payments.
Does PrimoHoagies Glenside offer catering services?
Yes, catering services are available at PrimoHoagies Glenside.
What nearby places can help me find PrimoHoagies in Glenside?
PrimoHoagies Glenside is near landmarks such as Farrell Mike Dr (chiropractor), Glenside Pizza, and Elevate Beauty Room, which can help you locate it easily.
Are there nearby food options if I want to try something besides hoagies?
Yes, nearby are several restaurants such as Glenside Pizza for American-style pizza, Elia Greek Authentic Cuisine for Mediterranean dishes, and Queen Sushi for sushi and Chinese food.
What other services or shops are near PrimoHoagies in Glenside that customers might visit?
Nearby, customers can visit Bailey Banks & Bob's for gifts and flowers, Keswick Tattoo Company for tattoos and piercings, or Crate and Press Juice Bar for healthy smoothies and juices.