Brand Certified
Koy Restaurant
4.4(341 reviews)
Certified by Koy Restaurant • Mar 01, 2026
Business Details
391 Wilmington Pike Suite 5, Glen Mills, PA
19342, United States
Certified by Koy Restaurant • Mar 01, 2026
(484) 800-4986
Certified by Koy Restaurant • Mar 01, 2026
https://eatatkoy.com
Certified by Koy Restaurant • Mar 01, 2026
About
Certified by Koy Restaurant • Mar 01, 2026
Sushi Restaurant
Details
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
Location
Certified by Koy Restaurant • Mar 01, 2026
Hours
Certified by Koy Restaurant • Mar 01, 2026
Reviews
4.4
341 reviews
5 stars
240
4 stars
42
3 stars
26
2 stars
14
1 star
19
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and poor service, particularly during busy hours.
Food Quality
While many reviews praised the food as delicious and authentic, several customers noted a decline in quality and portion sizes.
Atmosphere
The restaurant's ambiance received mixed reviews, with some enjoying the atmosphere while others found it lacking in service and cleanliness.
Takeout Experience
Customers frequently experienced delays and issues with takeout orders, leading to dissatisfaction.
- TDTara Degler4 days ago1.0Ordered a large takeout order 90 minutes in advance and still waited 45 minutes after scheduled pickup time, despite there being one seated customer the entire time. Then, got home to open the most pathetic chicken Pad Thai. Nothing but noodles and chicken, even though menu description includes egg, bean sprouts, tofu, chives, crushed peanuts & onion. Egg roll was cold and hard, completely uneditable. Crispy topped sushi was soggy. I won’t be back.
- SMSean McIvor5 days ago1.0Items ordered were WRONG, the kitchen was more concerned with to go orders rather than anybody seated. I never got the soda I asked for and plates were never cleared. This place is clearly understaffed for the amount of foot traffic they get.
- MBMatthew Bartnicki5 days ago2.0I’ve been here a few times. Good experiences. My most recent was unacceptable. Waited over an hour after my pickup time. The guy bagging the orders works at a snails pace. The waitresses don’t speak to customers waiting in line. They seemed short a server and chef. Hope they can get it together next time
- MMMandy MoFeb 26, 20261.0Ordered ahead thinking it would save time. Silly me. Ended up waiting an extra 30 minutes past the pickup time anyway. Paid $20+ for a bowl of pho and received… this. I get that inflation exists, but apparently so does shrinkflation with zero shame. The portion was so small it felt more like a tasting sample than a meal. Long wait, premium pricing, and portions that make you double-check if something’s missing. Definitely not worth it so yea I will not be back!
- ALAlex LinFeb 14, 20261.0Went on a Saturday the restaurant was half packed. The host asked us whether we have a reservation we said no. He numbly looked around and seated us gave us the menu and left. We waited 15 minutes and no one bothered to come to us to fill our order like we were practically invisible. How is that for service. We got up and left and won’t be coming back until their service improves.
Frequently Asked Questions About Koy Restaurant
What are the regular operating hours for Koy Restaurant?
Koy Restaurant is open from 11:00 AM to 9:00 PM Monday, Wednesday, Thursday, and Sunday; until 10:00 PM on Friday and Saturday; and is closed on Tuesdays.
Does Koy Restaurant offer delivery and pickup services?
Yes, Koy Restaurant offers both in-store pickup and delivery services.
When are the takeout hours available at Koy Restaurant?
Takeout is available from 11:00 AM to 8:30 PM on Monday, Wednesday, Thursday, and Sunday; and until 9:30 PM on Friday and Saturday. The restaurant is closed for takeout on Tuesdays.
Where is Koy Restaurant located?
Koy Restaurant is located at 391 Wilmington Pike Suite 5, Glen Mills, PA 19342, United States.
What types of cuisine does Koy Restaurant offer?
Koy Restaurant specializes in Japanese, Vietnamese, Sushi, Pho, Chinese, Thai, and Asian cuisine, and also offers vegetarian options.
Where can I find Koy Restaurant's menu and order food online?
You can view the menu and place an order online at https://eatatkoy.com/menu.
What is the price range at Koy Restaurant?
Koy Restaurant has a moderate price range, designated as 'TWO'.
Are there any nearby health and wellness places around Koy Restaurant?
Yes, nearby health and wellness places include Empowered Yoga studio and Balanced Athlete gym, which offer yoga classes and fitness training respectively.
What nearby dining options are available near Koy Restaurant?
Nearby dining options include Real Latin Kitchens, a Latin American and Mexican restaurant, TSAoCAA Bubble Tea for drinks and snacks, and LaSpada's Original Steaks & Hoagies for sandwiches and steaks.
How can nearby services like The UPS Store help when visiting Koy Restaurant?
The UPS Store, located near Koy Restaurant, offers printing, packing, and shipping services that might be convenient for customers handling errands before or after dining at the restaurant.
Brand Certified Facts from Koy Restaurant
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Certified March 01, 2026Yext Knowledge Graph
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