Business Details
About
Sushi Restaurant
Details
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.5
317 reviews
5 stars
227
4 stars
40
3 stars
27
2 stars
12
1 star
11
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers praised the freshness and flavor of the food, particularly the sushi and pho, but noted a decline in quality over time.
Service Issues
Many reviews highlighted inconsistent service, with reports of long wait times, forgotten orders, and inattentive staff.
Atmosphere
The restaurant's ambiance was generally well-received, described as clean and inviting, though some customers experienced noise and chaos during busy times.
Pricing Concerns
Several customers felt the prices were high relative to the quality of food and service, with complaints about unexpected charges and suggested gratuities.
Customer Loyalty
Despite some negative experiences, many customers expressed a desire to return, indicating a strong potential for loyalty if service and quality improve.
- TSTatyana SmolenNov 16, 20255.0We order Pho and was absolutely delicious! Steak was tender and broth was very tasty!
- AKAmy KellyNov 10, 20252.0I was very excited to try but very disappointed in my experience. I spent a good deal of $ on my dinner tonight. I placed an order for delivery. Two items were just left out of my order. They just crossed my Kani salad off the receipt like I didnt pay 10 dollars for it. And didnt get my 7 dollars smoothie either. I will take my $ somewhere else next time.
- CCCat CourtneyNov 5, 20252.0Ordered take out after wanting to try this place for a while. I’m on a journey of trying pho at all the local places. I kno pho. The raw steak they served was bad. Even after reboiling my broth and pouring it over the steak it had a foul taste. They also got my order completely wrong. I will say they did give me a partial refund and I appreciate that.
- LVLong VuOct 26, 20255.0I got the broken rice and bbq beef it is a must have for anyone,tender beef bbq pieces with white rice is a great choice, I ordered the Jasmine tea which is a great choice to start up with. Lex the waitress is great with her craft because she knows in ins and outs of the restaurant. She said she liked my choice of entree too. Yes, I would love to be a returning customer. Be there or be square they say 😀.The Jasmine tea was awesome.
- LLLeen LoOct 23, 20253.0This place used to be so good and I would look forward to coming here with my family. We tried again lately on two different occassions but the service was awful. The first time they forgot our friend’s food and he was left waiting while the rest of the table ate. The second time my husband and his friend arrived first and ordered food for the rest of the party but it still took an hour and a half for the food. Both times wait staff did not check on us - we had to collect our own checks and containers to pack our food. Also the serving of the food is out of order. Both times other tables would get their food first and we were seated first. The food quality has gone down too. It is ashame since I really liked this place but will have to get my fix in the city.
Frequently Asked Questions About Koy Restaurant
What are the regular operating hours for Koy Restaurant?
Koy Restaurant is open from 11:00 AM to 9:00 PM Monday, Wednesday, Thursday, and Sunday; until 10:00 PM on Friday and Saturday; and is closed on Tuesdays.
Does Koy Restaurant offer delivery and pickup services?
Yes, Koy Restaurant offers both in-store pickup and delivery services.
When are the takeout hours available at Koy Restaurant?
Takeout is available from 11:00 AM to 8:30 PM on Monday, Wednesday, Thursday, and Sunday; and until 9:30 PM on Friday and Saturday. The restaurant is closed for takeout on Tuesdays.
Where is Koy Restaurant located?
Koy Restaurant is located at 391 Wilmington Pike Suite 5, Glen Mills, PA 19342, United States.
What types of cuisine does Koy Restaurant offer?
Koy Restaurant specializes in Japanese, Vietnamese, Sushi, Pho, Chinese, Thai, and Asian cuisine, and also offers vegetarian options.
Where can I find Koy Restaurant's menu and order food online?
You can view the menu and place an order online at https://eatatkoy.com/menu.
What is the price range at Koy Restaurant?
Koy Restaurant has a moderate price range, designated as 'TWO'.
Are there any nearby health and wellness places around Koy Restaurant?
Yes, nearby health and wellness places include Empowered Yoga studio and Balanced Athlete gym, which offer yoga classes and fitness training respectively.
What nearby dining options are available near Koy Restaurant?
Nearby dining options include Real Latin Kitchens, a Latin American and Mexican restaurant, TSAoCAA Bubble Tea for drinks and snacks, and LaSpada's Original Steaks & Hoagies for sandwiches and steaks.
How can nearby services like The UPS Store help when visiting Koy Restaurant?
The UPS Store, located near Koy Restaurant, offers printing, packing, and shipping services that might be convenient for customers handling errands before or after dining at the restaurant.