Customers frequently reported slow service, unresponsive staff, and long wait times for food and drinks.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or improperly prepared items.
Atmosphere
The loud volume of TVs and overall atmosphere were often criticized, making it difficult for customers to enjoy conversations.
Management Concerns
Several customers noted poor management practices, including understaffing and lack of attention to customer needs.
Positive Experiences
Despite the negatives, some customers praised specific staff members for excellent service and enjoyed certain menu items.
KD
K Deep
Nov 16, 2025
4.0
Normal BW's service was a bit lacking
MS
Movie Maker studios
Nov 16, 2025
2.0
They got the order wrong for me and ny mom. I order 10 bone in wings instead I got 5 boneless wings and my mom got her burger without the fries. That's terrible take out service and because of that were not doing take out anymore because a bunch of idiots got our orders wrong. Thanks for that.
SN
samanta nilanjana
Nov 3, 2025
3.0
Took a long time for food to to come and and although our waitress was nice and apologized for the long wait, it wasnt a pleasant experience overall. The food was "fine".
DB
David Bauder
Oct 26, 2025
1.0
Service is terrible. The initial hostess in the front was kind, but the TVs were so loud there was no chance of having a conversation without screaming. The food was slow and when they messed up our order, we couldn’t contest it because the receipt they give you doesn’t show what you ordered, just what you paid in total. So who knows if they charged you correctly? Then it’s your word against the server taking you order who probably couldn’t hear you in the first place.
AR
Amelia Rezen
Oct 17, 2025
2.0
When eating, the food tasted very odd, the sauce on the wings tasted very vinegary as if separating or something. Sauces I’ve had previously didn’t taste the same… I got a 20 piece boneless with four different sauces, pieces were either overly drenched with sauce or little to no sauce. My husband had gotten a few classic wings that the box was soggy there was so much sauce! Not his cup of tea I don’t blame him, having the right amount of sauce is crucial to wings! Great potion of BWWs fries which are the best! I think that was the best part of the meal unfortunately not the best experience with the wings at this location for takeout. I may give it another shot for Glen Mills but it’s hard to compare when I’ve had wonderful experiences at the Downingtown location. Will see!
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings offer?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 different sauces and seasonings to choose from.
Where is Buffalo Wild Wings located in Glen Mills, PA?
It is located at 920 Baltimore Pike, Glen Mills, PA 19342, USA.
What are the regular operating hours for Buffalo Wild Wings?
Buffalo Wild Wings is open from 11:00 AM to midnight Monday through Wednesday and Sunday, and from 11:00 AM to 1:00 AM Thursday through Saturday.
Can I find Buffalo Wild Wings online?
Yes, their official website for the Glen Mills location is https://www.buffalowildwings.com/locations/us/pa/glen-mills/920-baltimore-pike/sports-bar-843/
Is Buffalo Wild Wings a good place to watch sports?
Yes, Buffalo Wild Wings is also a sports bar, making it a great place to enjoy wings while watching sports events.
What phone number can I call for Buffalo Wild Wings in Glen Mills?
You can reach them by phone at +1 484-840-9150.
Which nearby places can customers visit after dining at Buffalo Wild Wings?
After dining, customers can visit nearby places like Ruby's Diner for classic diner food, P.F. Chang's for Asian cuisine, or Big Fish Grill for seafood.
Are there any nearby places for health and wellness around Buffalo Wild Wings?
Yes, nearby you can find Brinton Lake Dermatology and The Dentists At Brinton Lake for skin care and dental services respectively.
Can customers access banking services near Buffalo Wild Wings?
Yes, First Bank is located nearby if customers need banking or credit union services.
Is there a convenient place to grab a healthy smoothie near Buffalo Wild Wings?
Smoothie King is close by, offering smoothie and juice options for a healthy drink after your meal or on the go.