McDonald's

3.5
772 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9123 West Ridge Rd, Girard, PA
16417, United States

Hours

Reviews

3.5
772 reviews
5 stars
261
4 stars
188
3 stars
132
2 stars
64
1 star
127

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times and incorrect orders, indicating poor service and management.

Food Quality

Many reviews mentioned cold, poorly prepared food, with several customers experiencing food safety concerns.

Staff Attitude

Customer experiences with staff varied widely, with some praising friendly service while others reported rude behavior.

Management Concerns

Several reviews highlighted issues with management, including lack of responsiveness to complaints and inadequate staffing.
  • BB
    Blair Beer
    Dec 28, 2025
    1.0
    Might want to update your hours on google, it says you guys r open till 1am on Friday, and Saturday, I had to cancel my order on the app, because you guys were not open.
  • MR
    Mr Romero
    Dec 20, 2025
    1.0
    Worse experience I’ve ever had at an McDonald’s
  • MM
    Michael
    Nov 14, 2025
    1.0
    This is hands down one of the worst McDonald's in Erie. The staff at this location are absolutely terrible and will most likely mess your order up. Managers don't care and excused an employees consistent bad behavior towards customers which should not be tolerated. I would give zero stars if I could .
  • AB
    Allan Birdwell
    Oct 20, 2025
    1.0
    Sat in drive thru for 23 minutes, for a sausage biscuit...nobody in front of me...
  • SS
    sharon smith
    Oct 7, 2025
    1.0
    I ordered breakfast for me and my two-year-old daughter with my card took the money off of my card and they never had proof that I ordered even though it clearly came off my card. And you can see it, did needless to say, never got our food. The customer service is unprofessional. I would never go there again.

Frequently Asked Questions About McDonald's

What are the main services offered by McDonald's at 9123 West Ridge Rd, Girard, PA?

McDonald's at this location offers DriveThru, GiftCards, McDelivery, MobileOffers, MobileOrdering, and WiFi services.

What are the operating hours for dine-in at this McDonald's location?

The restaurant is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.