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McDonald's

3.5
(773 reviews)

Business Details

9123 West Ridge Rd, Girard, PA
16417, United States
(814) 774-4849
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9123 West Ridge Rd, Girard, PA
16417, United States

Hours

Reviews

3.5
773 reviews
5 stars
264
4 stars
188
3 stars
132
2 stars
64
1 star
125

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru, often exceeding 20 minutes, with many expressing frustration over the lack of efficiency.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food quality, indicating a consistent problem with order fulfillment.

Staff Attitude

Feedback on staff behavior was mixed; while some customers praised friendly service, many others reported rude interactions and unprofessional attitudes.

Food Quality

Several customers complained about cold, poorly prepared food, with specific mentions of undercooked fries and improperly assembled sandwiches.
  • BB
    Blair Beer
    Dec 28, 2025
    1.0
    Might want to update your hours on google, it says you guys r open till 1am on Friday, and Saturday, I had to cancel my order on the app, because you guys were not open.
  • MR
    Mr Romero
    Dec 20, 2025
    1.0
    Worse experience I’ve ever had at an McDonald’s
  • AB
    Allan Birdwell
    Oct 20, 2025
    1.0
    Sat in drive thru for 23 minutes, for a sausage biscuit...nobody in front of me...
  • SS
    sharon smith
    Oct 7, 2025
    1.0
    I ordered breakfast for me and my two-year-old daughter with my card took the money off of my card and they never had proof that I ordered even though it clearly came off my card. And you can see it, did needless to say, never got our food. The customer service is unprofessional. I would never go there again.
  • SH
    Selena Haile
    Sep 27, 2025
    1.0
    Sat in the drive thru for 30 plus minutes for 2 double cheese, 20 nuggets & 2 small fries. 6 cars passed out of the drive thru where I saw the employee hand MY food out to 2 people where they said the food was not theirs. After waiting 25 minutes at the railing I went in for my food, they handed me the wrong order..drinks & all, everything wrong. When asked where my order was..they brought me my order after ‘looking’ for it for 5 minutes. Drove 2 minutes home down the road, cheeseburgers cold. Fries cold & soggy. Nuggets ALSO cold. When I questioned the MANAGER, she told me to ‘get an application’. Mind you, there were 5 people in the lobby who had also not gotten their order. Horrible management, horrible customer service.

Frequently Asked Questions About McDonald's

What are the main services offered by McDonald's at 9123 West Ridge Rd, Girard, PA?

McDonald's at this location offers DriveThru, GiftCards, McDelivery, MobileOffers, MobileOrdering, and WiFi services.

What are the operating hours for dine-in at this McDonald's location?

The restaurant is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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