McDonald's

3.2
1329 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1015 E Philadelphia Ave, Gilbertsville, PA
19525, United States

Hours

Reviews

3.2
1,329 reviews
5 stars
378
4 stars
266
3 stars
277
2 stars
113
1 star
295

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, often exceeding 30 minutes, regardless of the time of day.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile app orders.

Staff Behavior

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior from employees.

Cleanliness

While some customers noted cleanliness in the dining area, others reported unsanitary conditions and a lack of attention to cleanliness in the kitchen and dining spaces.

Food Quality

The quality of food received mixed reviews, with some customers enjoying fresh and hot meals, while others complained about cold or poorly prepared food.
  • WM
    William McGullam
    Dec 24, 2025
    3.0
    Barely warm double cheeseburger... One small slice of pickle, maybe about ¼ teaspoon of diced onion. They did give me some extras of both on the side after I went back up to the counter and asked.
  • DT
    Dana Trinkleback
    Dec 12, 2025
    2.0
    I generally assume all McDonald's reviews are overblown, but on a not very busy evening it took 25 minutes to get a McDouble and a happy meal. However, the restaurant is clean, the food was hot, and the staff was apologetic. They just seem to be disorganized or understaffed.
  • JK
    Julie Kienle
    Dec 12, 2025
    5.0
    I have had issues using one of the app deals and the staff has been wonderful. The app code for the deal never works but the staff has found a way to work around it. Thank you to Gilbertsville staff for their patience and help with this issue.
  • DC
    Danielle Cisar
    Dec 6, 2025
    1.0
    Absolutely atrocious! I wanted half an hour for ONE sandwich and ONE drink. This has happened on multiple occasions when I have gone here. I have gone at various times of day, on different days. This isnt just a weekend or lunch rush issue, which would be annoying, but somewhat understandable. Also, I have gone a couple times in the morning (before lunch is served) and there have been fried on thr floor and window sills. Gross! This place needs to do something about their crummy staff
  • CC
    Cal
    Nov 22, 2025
    1.0
    Literally every time I come here it takes over half an hour to tend to the people inside and even picking up mobile orders is over a 30 minute wait

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's in Gilbertsville, PA?

McDonald's in Gilbertsville is open for dining from 5:30 AM to 11:00 PM Monday through Sunday, except on Friday and Saturday when it closes at 11:45 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 5:30 AM until midnight at the Gilbertsville McDonald's.