Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold, stale, or improperly prepared food, leading to dissatisfaction.
Service Issues
Numerous reviews highlighted slow service, incorrect orders, and rude staff, contributing to a negative dining experience.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and poor food handling practices.
Staff Behavior
Feedback indicated that staff members often appeared uninterested or rude, impacting overall customer service.
Inconsistent Availability
Customers expressed frustration over unavailable menu items and locked dining rooms during operating hours.
WI
Wendy Isaac
Dec 19, 2025
2.0
I've stopped here twice in the past 2 weeks, after 10:30 p.m. they close at 11:00 p.m. both times the food wasn't even warm but I didn't find this out until I was at my work location 8 minutes later
I will not waste my money here again. A lot of these fast food places offer terrible tasting food even after 7:00 p.m. in the evening
I'm done spending 10 to 15.00 to get something on my way to work to eat and have it be absolutely horrible after I've tried to revive it in a microwave
And if you think I'm being harsh I usually reach in the bag and try to nibble on a few french fries on my way to work and the fries are terrible, they feel spongy and definitely not even warm.
But because I have to get to work I cannot go back and demand fresh food, so therefore I won't waste my money here again at this location
And in all honesty it's not just this location all Wendy's it seems to me, after 7:00 or 8:00 at night offer absolutely reheated, soggy food
Without any reduction in price!! 🤐
AA
Addison
Dec 10, 2025
4.0
Love the chili
NN
Nick
Nov 30, 2025
1.0
This is the worst Wendy’s I’ve ever been too, it’s amazing they won’t spend some money and hire decent help. I ordered a bacon double stack, it came cold as can be with no bacon, and the bun was so stale it fell apart aft one bite. The nuggets were ice cold too so I basically paid $9 for fries and a drink. Don’t go here
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in Gibsonia?
The drive-thru at Wendy's in Gibsonia is open from 8:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 8:00 AM to midnight on Friday and Saturday.
Does this Wendy's location offer breakfast, and what meals are served?
Yes, Wendy's in Gibsonia serves breakfast, lunch, and dinner every day.
Can I order Wendy's food for delivery or takeout near Gibsonia?
Yes, delivery and takeout are available at this Wendy's location. You can order through their app or at order.wendys.com and enter your address to check delivery availability.
What payment options are accepted at Wendy's in Gibsonia?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact the Wendy's at 103 Northtowne Square for inquiries or feedback?
You can call Wendy's at (724) 444-4220, reach their Customer Care team via live chat at their contact page, or fill out the Wendy’s Customer Satisfaction Survey online.
Where can I find Wendy's menu and nutrition information for this location?
Menu pricing and nutrition details are available on Wendy's website and mobile app. Visit order.wendys.com or menu.wendys.com to view items and nutrition facts for Gibsonia.
What nearby dining options are available around Wendy's in Gibsonia?
Nearby dining options include Taco Bell for Mexican fast food, Penn Station East Coast Subs for sandwiches, Applebee’s Grill + Bar for American cuisine, Jade Palace for Chinese food, and Starbucks for coffee.
Are there other fast food restaurants close to Wendy’s in Gibsonia?
Yes, other fast food restaurants nearby include another Wendy's, Taco Bell, and Penn Station East Coast Subs, providing customers a variety of quick dining choices.
What local services and shops can I visit near Wendy's in Gibsonia?
Near Wendy's, you can find services like Chips Dental Associates dental office, Ayr Wellness Medical Marijuana Dispensary, H&R Block for tax help, and retail stores like GNC and Petco.
Does Wendy's in Gibsonia have a drive-thru and does it serve dine-in customers?
Yes, this Wendy's location offers a drive-thru and also serves dine-in customers.