Wendy's

3.3
1099 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1268 York Road, Gettysburg, PA
17325, United States

Hours

Reviews

3.3
1,099 reviews
5 stars
333
4 stars
250
3 stars
182
2 stars
97
1 star
237

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty dining areas and bathrooms.

Service Speed

Customers frequently complained about long wait times both in the drive-thru and at the counter.

Order Accuracy

There were numerous reports of incorrect orders and missing items, leading to customer frustration.

Staff Attitude

Several reviews mentioned rude or unprofessional behavior from staff, impacting the overall customer experience.

Food Quality

While some customers enjoyed their meals, many reported issues with food being cold or not meeting expectations.
  • MT
    Mark Thomas
    Oct 28, 2025
    1.0
    Kitchen was a disgusting mess, staff did not wash hands
  • NH
    Nathanael Hernandez
    Oct 27, 2025
    1.0
    NEVER go to this Wendy’s it is the worst one I ever seen the Service is so bad and the cashier is so rude the food was cold they missed five of my 10 nuggets. There was urine every where they missed the toilet a worker went in the bathroom and did not clean it. It was the WORST Wendy’s i ever been. DON’T EVER COME it is for you own good
  • KL
    Kevin Lavrone
    Oct 24, 2025
    1.0
    NEVER go to this Wendy’s again!! I was coming back from a road trip and we stopped to get food. Not only was the wait time very slow there is so many flies at the cash registers and WORST of all, there were literal FECES in the Men’s bathroom on the wall worst Wendy’s of all do not come here if you don’t want to get sick!!
  • KV
    Kyle Vernon
    Oct 16, 2025
    1.0
    Worst Wendy’s I’ve been to. 9/10 employees usually standing around doing nothing while drive thru is full and 2-3 people in store line. When you do finally get to order, you are usually waiting at least 10-15 min while watching the same people stand around talking, just to get handed cold fries and a sloppy burger. I’ve tried to give this place a chance at least half a dozen times over the past 3-4 months, but it’s the same everytime.
  • MG
    Maddi Grace
    Oct 7, 2025
    1.0
    Went there after being at hospital with a family member, first they forgot my burger i went back around and the guy at the window kindly helped us, we got home and realized a lot more than we thought was missing, so I called and decide to go back mind you it’s 1am we are tired and starving. They say i need my receipt, absolutely! I will show it to you i had the email for it and i only asked for the food i orginally was supposed to have. The manager decided to NOT ASK if he could grab my phone to check but SNATCH IT OUT OF MY HAND and accuse me of trying to get a free frosty????? The employee at window was kind & i offered an apology for my attitude at the beginning, but that manager needs to chill out before he find out cause the way he snatched my phone out of my hand felt incredibly disrespectful.

Frequently Asked Questions About Wendy's

Is York Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.