Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Numerous reviews highlighted poor customer service, with staff being described as rude and unhelpful.
Food Quality
Customers frequently reported issues with food quality, including cold and improperly prepared items.
Order Accuracy
Many customers experienced problems with incorrect orders, missing items, and issues with mobile orders.
Cleanliness
While some reviews noted cleanliness, others pointed out unsanitary conditions and poor food handling practices.
Management Issues
Several reviews mentioned ineffective management and staff training, contributing to the overall negative experience.
NM
Nicole Matthews
5 days ago
2.0
The workers are lazy. The inside is nice, the food is decent. I mean you can’t expect much from a McDonald’s so obviously my expectations are not high. However, of the times that I have gone there I have had problems with the quality. The workers are very nice however I find that they do the bare minimum. I placed a pick up order at 10:20 AM when they stop serving their breakfast at 10:29AM, I get to the location and go to look at my phone and see that my order had been cancelled. I understand that it is my fault for placing an order very close to the time they stop serving it and I have restaurant experience and have had similar situations of people ordering close to closing, but at the end of the day it is their job to make the food. Of the other times I have gone, my food has been slightly weird. It may be an overall problem with the quality of Mcdonald's as obviously it is fast food and it’s not a Michelin star restaurant, but it just makes me question whether the location may not be fully cooking their food correctly or if again, it could just be an issue with McDonald’s in general. At the end of the day the location is not horrible, I don’t have any issues with the workers they are all kind and from a customers point of view it seems to be clean enough, apart from the lack of effort from the workers, it won’t stop me from going there, however if I have the time, I may just go to another location where I know I won’t have issues and the workers will put in some sort of effort.
JJ
Jaden
Feb 25, 2026
2.0
The lady that spoke to me was very rude. I asked her for a diet coke and she added the wrong item so I politely corrected her and she spoke to me with a “I hate my job go away” attitude. I’ve never received such terrible customer service before (she wasn’t even practicing average customer service as she used phrases like “what do you want” or going “mhm” and “what else”. This isn’t the first time this has happened either as a similar event has happened with a different lady. The man who helped me apologized on her behalf and helped me get my correct order as she somehow messed up my order of 2 items. Overall the customer service here was awful.
SH
Sandra Houser
Feb 7, 2026
5.0
Great for a quick drive through. Have to watch staff and confirm your drink order before driving away.
FK
Furkat Karimov
Feb 7, 2026
1.0
The staff was very rude and they gave us cold fries.
DM
Dana McIntosh
Feb 4, 2026
1.0
Stopped for a quick dinner and was met with something less than satisfying. I ordered a Big Mac meal with fries and a Hi-C with no ice. My sandwich was lukewarm, the fries soggy and cold, and my hi-c? Orange colored water. What was worse than the food was the service. The girl who took my order was absolutely miserable and unpleasant. I felt like I was inconveniencing her simply for being a customer during business hours. I wish I could get my money back or honestly that I never went at all
What are the regular operating hours for McDonald's at 84 Lancaster Ave, Frazer, PA?
McDonald's is open daily from 5:30 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on Saturdays and Sundays.
Does McDonald's offer delivery services?
Yes, McDonald's offers delivery services every day from 6:30 AM to 10:30 PM through their online delivery platform.
Is there a drive-through available at this McDonald's location and what are its hours?
Yes, the McDonald's location has a drive-through open from 5:30 AM to 11:00 PM on weekdays and from 6:00 AM to 11:00 PM on weekends.
What online options are available for ordering from McDonald's?
Customers can order via the McDonald's App available on iOS and Android, or use the delivery URL provided for online orders.
What payment methods are accepted at this McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of food and services does McDonald's at Frazer, PA offer?
They offer a variety of menu items including burgers, sandwiches, coffee, breakfast options, ice cream, and fast food dining. Services include drive-thru, McDelivery, mobile offers, mobile ordering, gift cards, and free WiFi.
Are there any attractions near McDonald's where customers can visit before or after dining?
Yes, nearby you can enjoy a visit to Bruster's Ice Cream or Braum's for dessert, or try dining at Great Valley Grill and SuTao Cafe for different cuisines.
What nearby services could be convenient for McDonald's customers in the area?
Customers can access services such as TD Bank and Wells Fargo Bank for financial needs, Better Nail Salon for beauty services, and OnTime Car Services for local transportation.
Is public transportation available near McDonald's to assist customers in reaching the location?
While specific transit stations aren't listed, OnTime Car Services nearby offers taxi and transportation options which can help customers reach McDonald's conveniently.
Does McDonald's have any loyalty or rewards programs for frequent customers?
Yes, McDonald's offers the MyMcDonald's Rewards program where customers can earn points for free food.
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