McDonald's

3.0
1134 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
84 Lancaster Ave, Frazer, PA
19355, United States

Hours

Reviews

3.0
1,134 reviews
5 stars
312
4 stars
193
3 stars
178
2 stars
116
1 star
335

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences of incorrect orders and poor communication.

Food Freshness

There were mixed reviews on food quality, with some customers receiving cold or stale items, while others praised the freshness of their meals.

Order Accuracy

Numerous complaints about incorrect orders, missing items, and issues with mobile app orders were noted, indicating a significant problem with order fulfillment.

Cleanliness

While some customers mentioned that the restaurant was clean, others reported unsanitary conditions and poor maintenance.

Management Issues

Several reviews highlighted poor management practices, including staff being unresponsive and a lack of organization during busy times.
  • AM
    Alton Murden
    Jan 3, 2026
    1.0
    The service is garbage,
  • MM
    Mrp
    Dec 16, 2025
    4.0
    Overall, this is a good McDonald’s in Frazer. The location is convenient, the restaurant is usually clean, and service is reasonably quick. Staff are generally polite and orders are prepared correctly. A reliable spot for a fast meal or quick coffee stop.
  • YF
    Y F
    Dec 11, 2025
    1.0
    items missing from drive through orders, came back and welcomed by rude staffs
  • AA
    Anonymous
    Dec 11, 2025
    1.0
    I have not been to McDonalds in years. Today reminded me why. Food was pretty terrible. I was taken aback by how rude the woman collecting payment was. That was until I got to the pick up window. She made the lady at the first window look like a Pollyanna! I was shorted a meal! Who hires and keeps these people?!!! Called customer service repeatedly. No follow up or acknowledgement at all whatsoever! Update: to respond to your request to follow link….. I HAVE! Four times! Spoke to someone FOUR TIMES who said someone would call me! Called a fifth and sixth time and was hung up on! Wow! Impressive!
  • AM
    Anastasia M
    Dec 5, 2025
    3.0
    Drive thru, it's decent app,it's fast food,let's not kid ourselves. In a crunch it will do. App makes it worthwhile.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 84 Lancaster Ave, Frazer, PA?

McDonald's is open daily from 5:30 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on Saturdays and Sundays.

Does McDonald's offer delivery services?

Yes, McDonald's offers delivery services every day from 6:30 AM to 10:30 PM through their online delivery platform.