Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,058 reviews
5 stars
354
4 stars
254
3 stars
228
2 stars
80
1 star
142
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow service, incorrect orders, and rude staff, particularly in the drive-thru.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about missing items and low-quality ingredients.
Positive Staff Interactions
Despite the negative feedback, some customers praised the friendly and polite staff, especially during recent visits.
Cleanliness Concerns
Multiple reviews highlighted issues with cleanliness in the dining area and drive-thru.
Value for Money
Customers expressed concerns about rising prices and felt that the quality of food no longer justified the cost.
- TSTyler Sharp5 days ago4.0It's Mcdonalds. Not much to say. Except parking just sucks. Front right spots all for handicapped, front left spots all for order pickup, and regular people park way out back.
- CBCarl BreckerOct 5, 20251.0Service sucked. Waited 35 mins for 2 drinks to be made and the dining area was a mess.
- HSHunter SevinSep 28, 20251.0You could hire 5 year old to do a better job. Quality has gone out the door
- BJBradon JolleySep 3, 20251.0They can mess up your order 7/10 times but the one time you actually say something about it they give you attitude. They forgot my extra bacon like they do all the time on my McGriddle and today I finally said something when I ordered and you could tell after that they had a bunch of attitude. Then the last couple weeks the sweet tea has been so bad not sweet and it taste like it was made with bad tap water and finally today asked to switch my medium sweet tea out with a small orange juice and the manager said “no you payed for a sweet tea” which I understand and I told her it didn’t taste right and she proceeded to tell me “Noo I just drank some and it tasted fine”. Sent me on my way didn’t ask to refund the sweet tea or maybe get me something else. Done going to McDonald’s period after today.
- KGKim GibsonAug 10, 20255.0The ice cream cone is a perfect late night treat! Love the drive thru! Cool cars in the Parking Lot!
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 201 13th St, Franklin, PA?
McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
When is the drive-thru at this McDonald's open?
The drive-thru operates daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays it stays open until midnight.
Can I order delivery from McDonald's at this location?
Yes, McDonald's offers delivery every day from 5:00 AM to 10:30 PM.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there options for curbside pickup at this McDonald's?
Yes, curbside pickup is available as part of their pickup and delivery services.
Does McDonald's provide a mobile app for ordering?
Yes, you can order via the McDonald's App available for iOS and Android devices.
What types of services does this McDonald's offer?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any nearby places I can visit after dining at McDonald's?
Yes, after your visit you can explore nearby spots like the Venango County District Judges courthouse or enjoy entertainment at Film Fest Video.
Where can I find nearby places for social or nightlife activities near McDonald's?
Nearby options include Moose Lodge #83 lounge, Franklin Moose 83 bar, and Franklin VFW Post bar.
Are there any helpful services or shops near McDonald's for convenience?
Yes, you can find services like Franklin City Fire Department, Franklin Insurance Agency, and stores like Anderson Furniture and Timmys Nails close by.