McDonald's

3.7
1612 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
960 Schuylkill Mall, Frackville, PA
17931, United States

Hours

Reviews

3.7
1,612 reviews
5 stars
605
4 stars
396
3 stars
306
2 stars
112
1 star
193

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude or unhelpful interactions.

Food Consistency

Food quality is inconsistent, with frequent complaints about cold, stale, or incorrect orders, particularly regarding fries and burgers.

Cleanliness

The restaurant is generally reported as clean, with well-maintained restrooms, although some customers noted issues with cleanliness during busy times.

Accessibility

The location is difficult to access, with complicated routes and signage, leading to frustration for customers trying to find it.

Speed of Service

Service speed is hit or miss, with some customers experiencing quick service while others report long wait times, especially in the drive-thru.
  • VW
    Victoria Williams
    Nov 17, 2025
    5.0
    Always fast. Food always right. Staff could be a little friendlier.
  • KG
    klara g
    Oct 9, 2025
    5.0
    Un poco complicado el acceso, sobre todo por qué hay muchas curvas y trabajos en la carretera. Pero el lugar está bien, limpio, buen ambiente y buen servicio a comparación de otros
  • VB
    Virginia Bressler
    Sep 29, 2025
    3.0
    Cashier couldn't figure out change from a $20 bill. Tried to explain that it was simple. She still couldn't get it, she got frustrated and "huffy", then she left the cash register talking to herself. Someone else took over. The manager came to us and said it would be taken care of. I hope so because that cashier was a poor representative of McDonald's.
  • CK
    Christopher knoll
    Sep 26, 2025
    5.0
    Good hot food
  • RW
    Ronnie Wentworth
    Sep 20, 2025
    5.0
    Karly card is the best server, her kindest went above & beyond.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 960 Schuylkill Mall?

McDonald's is open daily from 5:00 AM to midnight.

Does this McDonald's location have a drive-thru?

Yes, this McDonald's offers drive-thru service daily from 5:00 AM to midnight.