Pizza Hut

Reviews

• JJ

  jeffball55

  Nov 3, 2025
  1.0
  Messed up the order, and then they don't pick up the phone when you call to get it fixed.
• MG

  Mike Grant

  Oct 24, 2025
  1.0
  Pizza was cold, ordered and paid for a 12 piece wings only got 9. Ordered and again paid for extra dipping sauce and got absolutely zero. Tried to contact the location and they do not answer.
• JT

  Jeff Trapani

  Oct 13, 2025
  1.0
  Ordered a pan pizza with half sausage to go. When I opened the box it looked undercooked, and as if the dough never rose. Sauce was sour. I spent over $20, ate one slice and threw it away. Made me sick the next day. May need a visit from the food inspector. I would never eat here again. I'd give negative stars for the food if I could.
• DD

  Destiny Davis

  Oct 12, 2025
  1.0
  I went to your location in Fogelsville today and to say I was disappointed is an understatement. I ordered a pizza with chicken and cheese and a cheese pizza and this is what I got. The chicken pizza had almost no cheese on it and the cheese pizza looked like string cheese was placed on it. The staff said they ran out of cheese. HOW DO YOU RUN OUT OF CHEESE AT A PIZZA STORE?!!! I sat in the store for about 15 minutes until my order was ready and NO ONE decided to mention that they didn’t have the right ingredients for my pizza. They allowed me to sit there, pay for my order then gave me this garbage and expected me to take it. The one employee even said “well you asked for just chicken and cheese”. After I asked her if she was joking, she went back and got another employee who proceeded to tell me that they ran out of cheese. This is absolutely ridiculous! This place needs to be shut down until they get enough staff to ACTUALLY do their jobs!
• NC

  N. C.

  Sep 11, 2025
  1.0
  Called to confirm that this location honored the Book-It program before placing my online order. They said they did. I ended up placing the personal pan pizza Book-It orders (2) over the phone. They said they would attach that order to my online order when it came through. They did mention that I had to show the codes when I arrived to redeem. Upon pick up I was told the personal pan pizzas were never ordered and they would only honor the program if I physically printed out a certificate. This is an online program through the app. There is nothing to print out. When I read the rules from the Pizza Hut website to the employee he just moved and started taking orders from other customers. Eventually I asked if he was going to honor the program or not. He argued saying he will when I have a printed certificate. I again told him the directions say to present the code - not print the code. He begrudgingly wrote down my codes on a receipt and placed the order. So yes, they did honor it- but it was a hassle and waiting for the personal pans after my online order was already prepared meant cold pizza. I should mention this did not seem like an isolated incident. While waiting, two other pick up orders were wrong and one was not prepared at all.

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