My mother, may she continue to rest in peace, loved Arby’s! Whitehall mall was always her favorite-no longer inside😞
A beef n cheddar fan until she could no longer swallow food. When she moved west, and would come back to visit, this Fogelsville location was her favorite place to meet to see my daughter. What else could she ask for?! a gathering with her grandchildren (I lived locally), an Arby’s, Long John Silvers, and Cracker Barrel – perfectly based near hotels and the highways.
I detest this Arby’s location in Fogelsville. The last two times I ordered food here, the orders were messed up, I got overcharged, and my order was always lacking something, and we are not talking about the taste-completely. If you order a French dip, good luck finding something to dip it in! The term “Au jus” confuses them. Now, I know it is not made fresh when you order it, but you cannot find a microwave or pot for the stove to heat it? No, they still do not know what it is. So much for the “French dip” here in Fogelsville!!! You just don’t have it. The last time I was here, they way overcharged me through the app, did not have everything with my order, we’re missing complete ingredients, And we’re not willing to work with me to fix the order. They sent me a card to get a free meal. I figured, I will give them the benefit of my doubt -as they were trying, to make up for it.
Fast-forward to Today I stopped by to get my free meal. I stood in Arby’s for 10 minutes, listening to the two employees ‘yappity yapping yap yapping’ and just overall not caring if a customer existed. I cleared my throat several times, I talk to myself as usual, even commenting about what I might order. I cleared my throat. said excuse me, got a few napkins, coughed into my elbow, excuse myself again, asked “is anyone working here“. And still, no one came to the counter.- they continued to hold their own private conversation in the back. I told Arbys I would never return to this location again, and this Arby’s sent me a card for a free meal to try to make it better, Good luck! Arby’s, I will never ever ever ever ever try to order any food from your Fogelsville location! To corporate, will never ever ever give you another chance here! You should just shut it down! I will need to drive a half hour to get my free Arby’s meal, but to the world out there… Arby’s does have good food and if you want it, they have one in Whitehall near Walmart. They may be slow there, but at least they know you exist, and you can get food. No wonder Arby’s is considered the worst of the worst on the fast food chain.