Dairy Queen Grill & Chill

4.1
496 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
6180 State Rte 88, Finleyville, PA
15332-1068, United States

Hours

Reviews

4.1
496 reviews
5 stars
275
4 stars
101
3 stars
50
2 stars
25
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with long wait times for both drive-thru and walk-up orders.

Staff Attitude

While many reviews praised the friendliness and efficiency of the staff, there were also complaints about rude behavior from some employees.

Order Accuracy

Numerous customers experienced issues with incorrect orders, missing items, and poor food quality.

Ice Cream Quality

The ice cream received mixed reviews, with some customers noting it was great while others reported it being watery or improperly made.

Cleanliness

Several reviews highlighted concerns about the cleanliness of the establishment, particularly in food preparation areas.
  • JB
    Jim B
    Nov 10, 2025
    5.0
    Dairy Queen's burgers are always great. And their onion rings too! I took one star away from atmosphere because they only have outdoor seating at this location.
  • BD
    Bryan D
    Oct 20, 2025
    3.0
    It's breaks my heart to give "my" dairy queen less than five stars, but the dang place has been out of pumpkin pie pieces the last TWO times I've gone there. Cmon guys!
  • TC
    TJ Clev
    Oct 10, 2025
    5.0
    Staff is always friendly and efficient, even with being quite busy most of the time.
  • LR
    Len Robinson
    Sep 19, 2025
    2.0
    Was here earlier this summer and promised that I would never come back to this particular Dairy Queen as the wait was unbelievable. Unfortunately returned yesterday and the same thing. Didn't appear busy at all. What took 30+ minutes to make two small Blizzards is beyond me. They didn't even get the sizes right, but I didn't say anything as I didn't have another 30 minutes for them to correct the issue.
  • JS
    Jeremy Steiner
    Sep 18, 2025
    1.0
    Worst customer service ever. Try serving the customer at the counter instead of to gi and doordash. No wonder you get no tips. You ignore the customer right in front of you.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, soft-serve cones, shakes, malts, and ice cream cakes through DQCakes.com.

What are the operating hours of Dairy Queen Grill & Chill in Finleyville, PA?

The restaurant is open Monday through Thursday and Sunday from 11:00 AM to 9:00 PM, and Friday and Saturday from 11:00 AM to 9:30 PM.