Dairy Queen Grill & Chill

4.1
495 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
6180 State Rte 88, Finleyville, PA
15332-1068, United States

Hours

Reviews

4.1
495 reviews
5 stars
274
4 stars
101
3 stars
50
2 stars
25
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially during busy hours, leading to frustration.

Food Quality

While many praised the burgers and ice cream, there were complaints about inconsistent food quality, including issues with portion sizes and freshness.

Staff Attitude

Most reviews highlighted friendly and efficient staff, although some customers experienced rudeness or indifference from certain employees.

Atmosphere

The lack of indoor seating and cleanliness issues were noted, impacting the overall dining experience.

Drive-Thru Experience

The drive-thru was often prioritized, leading to neglect of walk-up customers and contributing to long wait times.
  • JB
    Jim B
    Nov 10, 2025
    5.0
    Dairy Queen's burgers are always great. And their onion rings too! I took one star away from atmosphere because they only have outdoor seating at this location.
  • BD
    Bryan D
    Oct 20, 2025
    3.0
    It's breaks my heart to give "my" dairy queen less than five stars, but the dang place has been out of pumpkin pie pieces the last TWO times I've gone there. Cmon guys!
  • TC
    TJ Clev
    Oct 10, 2025
    5.0
    Staff is always friendly and efficient, even with being quite busy most of the time.
  • LR
    Len Robinson
    Sep 19, 2025
    2.0
    Was here earlier this summer and promised that I would never come back to this particular Dairy Queen as the wait was unbelievable. Unfortunately returned yesterday and the same thing. Didn't appear busy at all. What took 30+ minutes to make two small Blizzards is beyond me. They didn't even get the sizes right, but I didn't say anything as I didn't have another 30 minutes for them to correct the issue.
  • JS
    Jeremy Steiner
    Sep 18, 2025
    1.0
    Worst customer service ever. Try serving the customer at the counter instead of to gi and doordash. No wonder you get no tips. You ignore the customer right in front of you.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, soft-serve cones, shakes, malts, and ice cream cakes through DQCakes.com.

What are the operating hours of Dairy Queen Grill & Chill in Finleyville, PA?

The restaurant is open Monday through Thursday and Sunday from 11:00 AM to 9:00 PM, and Friday and Saturday from 11:00 AM to 9:30 PM.