Customers frequently reported extremely slow service, with long wait times for both drive-thru and walk-up orders.
Staff Attitude
While many reviews praised the friendliness and efficiency of the staff, there were also complaints about rude behavior from some employees.
Order Accuracy
Numerous customers experienced issues with incorrect orders, missing items, and poor food quality.
Ice Cream Quality
The ice cream received mixed reviews, with some customers noting it was great while others reported it being watery or improperly made.
Cleanliness
Several reviews highlighted concerns about the cleanliness of the establishment, particularly in food preparation areas.
JB
Jim B
Nov 10, 2025
5.0
Dairy Queen's burgers are always great. And their onion rings too! I took one star away from atmosphere because they only have outdoor seating at this location.
BD
Bryan D
Oct 20, 2025
3.0
It's breaks my heart to give "my" dairy queen less than five stars, but the dang place has been out of pumpkin pie pieces the last TWO times I've gone there. Cmon guys!
TC
TJ Clev
Oct 10, 2025
5.0
Staff is always friendly and efficient, even with being quite busy most of the time.
LR
Len Robinson
Sep 19, 2025
2.0
Was here earlier this summer and promised that I would never come back to this particular Dairy Queen as the wait was unbelievable. Unfortunately returned yesterday and the same thing. Didn't appear busy at all. What took 30+ minutes to make two small Blizzards is beyond me. They didn't even get the sizes right, but I didn't say anything as I didn't have another 30 minutes for them to correct the issue.
JS
Jeremy Steiner
Sep 18, 2025
1.0
Worst customer service ever. Try serving the customer at the counter instead of to gi and doordash. No wonder you get no tips. You ignore the customer right in front of you.
What are the operating hours of Dairy Queen Grill & Chill in Finleyville, PA?
The restaurant is open Monday through Thursday and Sunday from 11:00 AM to 9:00 PM, and Friday and Saturday from 11:00 AM to 9:30 PM.
Does Dairy Queen Grill & Chill have drive-thru service?
Yes, the location offers a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, the restaurant welcomes families and children and is considered family-friendly and good for kids.
Can I order food online or use mobile deals at Dairy Queen Grill & Chill?
Yes, you can place orders online and enjoy mobile deals through the Dairy Queen app.
How can I contact Dairy Queen Grill & Chill in Finleyville?
You can reach the location by phone at +1 724-348-8080.
Where is Dairy Queen Grill & Chill located exactly?
It is located at 6180 State Rte 88, Finleyville, PA 15332-1068, United States.
What nearby places can I visit along with Dairy Queen Grill & Chill?
Nearby places include Lazy Dreamer Farm (shopping, smoothie juice bar, bakery), Dupree's Root 88 Garden Center & Florist, and Herman's Farm Market for fresh produce and groceries.
Are there any other food options near Dairy Queen Grill & Chill?
Yes, nearby food options include Subway (sandwich shop) and Finleyville Italian Gumba Society (Italian restaurant and community services).
What are good places to visit for entertainment or shopping near Dairy Queen Grill & Chill?
For entertainment and shopping, consider Route 88 Antique Exchange (antique and thrift store), Coconut Joe's Tiki Bar (lounge), and Quilters Corner (fabric and arts and crafts store).