Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff and mishandled orders.
Food Quality
While some customers praised the food as delicious and fresh, others noted inconsistencies in quality and portion sizes.
Atmosphere
The restaurant is described as having a friendly atmosphere, with many customers appreciating the staff and the community-oriented approach.
Ownership Changes
Several reviews mentioned a decline in quality and service since the change in ownership, leading to disappointment among regular customers.
Community Support
The business is recognized for its efforts to support the community, including providing free meals to those in need.