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McDonald's

3.1
(1184 reviews)

Business Details

(215) 943-5566
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
475 S Oxford Valley Rd, Fairless Hills, PA
19030, United States

Hours

Reviews

3.1
1,184 reviews
5 stars
354
4 stars
191
3 stars
190
2 stars
110
1 star
339

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive service from staff members like Brenden and Justin, highlighting their professionalism and care.

Order Accuracy

Several reviews noted issues with incorrect orders and missing items, indicating a pattern of inconsistency in fulfilling customer requests.

Speed of Service

Customers experienced long wait times, particularly during busy hours, with some reporting waits of over 30 minutes for their orders.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared food.

Cleanliness and Hygiene

Multiple reviews mentioned unsanitary conditions, including dirty bathrooms and concerns about food safety.
  • EC
    Ellen Covrett
    2 days ago
    2.0
    Whatever happened to the old milkshake machines when they actually mix the syrup with the ice cream and the milkshake was chocolate, not chocolate vanilla swirl. Ehen I order chocolate milkshake I expect it to look like chocolate, Not chocolate vanilla swirl. So whatever you did, go back and get the old machines back because you did something wrong. The guy was trying to explain to me what was happening. And it did not make any sense. Years ago when they mixed it up, it was completely chocolate and now it's not. I don't need an explanation. I just need you people to fix it. Thank you.
  • DD
    Daisy Daisy
    5 days ago
    1.0
    Terrible service came here to eat with my kids couldn’t even get someone to help me young lady in the front tried to get help from what seem to be the manager I don’t know who promoted him but big mistake big guy with the Afro says to the young lady upfront he doesn’t know where my order went I thought me doing a order for pick up would have me and my kids sitting and eating but they lost my order he needs to find a job where he sits all day because this fast paced business is not for him find someone who will push your line and help as they should as a manager DO BETTER McDonalds
  • BB
    Bailie Bruno
    Feb 25, 2026
    5.0
    i just want to personally thank Brenden at McDonald’s for delivering what can only be described as a transformational dining experience. I didn’t just get food — I received SERVICE. Hospitality. Excellence. A masterclass in customer care. From the moment I walked in, Brenden carried himself like the CEO of Customer Satisfaction. The eye contact? Immaculate. The professionalism? Presidential. The efficiency? Borderline Olympic level. I have never felt more seen, heard, and valued while ordering fries. Let’s talk about the food — because somehow it tasted better knowing Brenden was involved in the process. The precision. The care. The dedication. My order was so accurate it felt intentional. Calculated. Crafted. If promotions were based on aura alone, Brenden would already own the franchise. 10/10 experience. Five stars isn’t enough. I would return solely for the Brenden Experience.
  • KP
    kaleighanne panaro
    Feb 23, 2026
    5.0
    Justin and Brennen were at the 2nd window to hand us our food. They provided excellent customer service and were very helpful. Brennen took the extra time and care to make sure the shamrock Oreo McFlurry was very well mixed. Our multiple orders were all 100% correct and nothing missing. Very happy with our overall experience and appreciate this location being open despite the weather.
  • DD
    D D
    Feb 22, 2026
    5.0
    Brenden and Justin were an absolute pleasure to be serviced by. Both were very attentive to our order and provided ample amounts of straws and sauces for our shamrock shakes. They wanted to make sure that we were provided with the option to have our receipt. 10:10 best McDonald’s in the area.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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