McDonald's

3.1
1161 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
475 S Oxford Valley Rd, Fairless Hills, PA
19030, United States

Hours

Reviews

3.1
1,161 reviews
5 stars
342
4 stars
190
3 stars
189
2 stars
108
1 star
332

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted extremely slow service, with long wait times in both drive-thru and in-store, often resulting in incorrect orders.

Staff Attitude

Many customers reported rude and unprofessional behavior from staff, including lack of communication and dismissive attitudes.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with customers expressing frustration over consistently receiving the wrong food.

Cleanliness Issues

Several reviews mentioned unsanitary conditions, including dirty bathrooms and reports of pests, contributing to a negative dining experience.

Mixed Experiences

While some customers praised the food and service, particularly during certain shifts, the overall sentiment leaned heavily towards dissatisfaction.
  • VD
    Virgina Dimaggio
    Nov 6, 2025
    5.0
    Love their iced coffee
  • AA
    AJ
    Nov 5, 2025
    5.0
    If this is the mc Donald’s I went today , the drive thru people were so polite and attentive . My spicy mc chicken was the freshest and delicious 🤤 . Oh and the fastest ever . thanks ya’ll .
  • CC
    Cosmo
    Oct 28, 2025
    2.0
    Drive thru was very slow. I ordered a quarter pounder which the app specifically said it was supposed to have a monopoly game piece and they didn't bother to include the game piece.
  • KF
    Kyle Fidure
    Oct 27, 2025
    1.0
    Worst McDonald's ever! Took over 20 minutes to get my order. The staff were fighting behind the counter and completely disrespectful to the Manager. Multiple "employees" saying how close they were to fighting. Cussing so loud, I had to tell my kid to go wait in the car. Waited most of the time for nuggets, which the "cooks" were refusing to make. Finally, the manager got back there to make them. By then, all of my food was cold. I'll NEVER go back to this store again. Reported the problem on the survey, but McDonald's must not read them because there was no response.
  • BS
    Blood Slaying
    Oct 25, 2025
    1.0
    Absymal service waiting 10 minutes in the drive thru to place my order when there’s no cars waiting is absolutely ridiculous. I’m normally patient but these employees could care less

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Fairless Hills, PA?

McDonald's is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.