Panera Bread

Reviews

• AJ

  Akash Jain

  2 days ago
  1.0
  The lady manager’s behavior came across as rude and unwelcoming, which reflects poorly on both the location and the Panera brand.. Someone should have a look at it.
• SS

  sahar

  Apr 2, 2026
  1.0
  I’m in Exton a lot so I gave this location a try. The first time I went was last year, there was a fly in my sandwich and it was actually so traumatizing. After that incident I decided I’d only get soups and the Mac and cheese since they come pre-packaged. The second chance I gave Exton, there ended up being chicken in my broccoli cheddar soup and I don’t eat meat. So disappointed but expected from this location. Love the Panera in Wayne! I usually go there I’ve never had any issues with quality or service.
• JJ

  Jeffrey

  Mar 5, 2026
  5.0
  It’s a great and well‑loved place for family get‑togethers. The photo shows that the main parking area can get crowded, but there’s a convenient overflow lot right next door
• BM

  Becky Mulhern

  Feb 26, 2026
  2.0
  At the risk of sounding like a Karen... So bummed Panera's food quality continues to decline more and more each time I visit. I always order the same Pick 2: Cream of Chicken & Wild Rice Soup + Southwest Chicken Ranch Salad. Today, my soup had literally zero chicken (not even being dramatic), 2 small carrot chunks and it was VERY salty (still can't get the taste of salt out of my mouth). My salad came with a lovely little rotting mushy avocado, minimal lettuce, barely any chicken, and a drizzle of chipotle so weak I had to squint to even notice it was in there - But then again, they were generous in overloading the salad with a mountain-size helping of blue corn tortilla chips (yet another salt OD). I always nix cilantro, tomatoes and corn from the salad, so I was happy to find they at least followed my request. Also noticed Panera has switched containers they use for 1/2 salads to a smaller version, which is okay, but then they went ahead and underfilled even that smaller version of the container. For the 1st time in history, I found my order to be inedible and couldn't even finish either the soup or salad after the first couple bites.
• CS

  Caroline Santilli

  Feb 25, 2026
  3.0
  The food tastes very good but multiple times we have had mistakes in our orders and had to drive back to the store to get the right items (for example ordered a chicken noodle soup and received a broccoli cheddar - could not tell it was wrong until I opened it to eat, and I can’t eat dairy). Also, we often have to wait 10-20 minutes past the promised pickup time. They usually add a reward onto the app for us, but it’s something small like a discount on a bakery item, and it feels more like an attempt to get us to come back rather than an apology. To sum up, their marketing phrase “order ahead on our app and skip the line” is not true. I will note that the employees are working very hard but the restaurant needs to compensate by hiring more staff or adjusting the promised wait times. Tonight I placed my order at 6:04, it is now 6:41 and I am still 6th in line.

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