Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Service quality is inconsistent, with reports of rude staff and long wait times, particularly in the drive-thru.
Food Quality
Food quality varies, with some customers receiving undercooked or incorrect orders, while others praise the freshness and taste.
Cleanliness
Several reviews mention unsanitary conditions in the kitchen and dining areas, with some customers expressing concern over hygiene practices.
Customer Experience
Positive experiences highlighted friendly and accommodating staff, while negative experiences included disrespectful service and order inaccuracies.
Management Issues
There are complaints about poor management and lack of training for staff, leading to disorganization and customer dissatisfaction.
CS
Caroline Santilli
Nov 12, 2025
5.0
Great Wendy’s. We have never had a bad experience or any problems with our orders here. Kelly served us today through the drive thru and was amazing. Personable, spoke clearly and confirmed everything with us. The wait in line is never long here either and the food is always hot.
SH
Sean Hung
Oct 11, 2025
1.0
Literally stood in line at the store for 20 minutes while 5 employees were back there not even acknowledging us. Staff needs training, even if they're not the cashier they should at least say something. We left without ordering.
CD
Cayden Doe
Oct 5, 2025
1.0
Asked for a remade order. Asked for it plain. They started making fun of my order and whatnot.
LR
Lucy Ross
Oct 1, 2025
3.0
What has happened to Wendy’s? First they get rid of the 4 for 4, raise the prices of everything, and now I go and my chicken sandwich is only as big as my palm. Not only that but they forgot all my sauces, got my husband’s sandwich wrong, and were out of cup carriers so I had to cradle two drinks and a frosty nestled precariously in one arm out to my car. I don’t think we’ll be coming back to Wendy’s for a long time. This is absolutely not worth the price they raised it to.
WB
Will Butler
Sep 28, 2025
1.0
Claims to be open until midnight yet I'm sitting here at the drive-thru at 11:25 p.m. 9/28/25 and they're closed literally a wasted trip wasted gas and wasted time If you're going to post hours that say midnight you stay open till midnight. What a disgrace! Complete disrespect of its customers. You have lost me as a customer for life I will never again give so much as a single cent to this location! The worst part is the lights were on and there was clearly somebody in there a car parked out front so that was just a complete disrespect.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Exton, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Exton, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (610) 524-9442.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Route 100 Wendy’s serve breakfast?
Yes, this Wendy’s location in Exton, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-through at Wendy's in Exton, PA?
The drive-through at Wendy's in Exton, PA is open daily from 10:30 AM until midnight.
Does this Wendy's location offer delivery and how can I order?
Yes, delivery is available at this Wendy's. You can order through the Wendy's app or online at order.wendys.com by entering your delivery address.
Is the Wendy's at 153 E. Swedsford Road currently open?
Yes, the Exton Wendy's location is open and committed to serving customers every day.
Does this Wendy's serve breakfast, and what options are available?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides, available via the app or website.
What payment methods are accepted at Wendy's in Exton?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payment options.
How can I provide feedback or contact this Wendy's location?
Feedback can be given via the Wendy's Contact page, Customer Satisfaction Survey, or by calling the location directly at (610) 524-9442.
Where can I find Wendy's menu pricing and nutrition information?
Menu pricing and nutrition details are available on Wendy's website and app, which update dynamically as you customize orders.
What nearby coffee shops can I visit before or after dining at Wendy's Exton?
Nearby coffee shops include Bucks County Coffee Co., Panera Bread, and Starbucks, suitable for grabbing coffee or a snack before or after your meal at Wendy's.
Are there any nearby financial or insurance services near Wendy's Exton for convenience?
Yes, nearby financial and insurance services include Keystone Financial Group, Graybill Financial Group, Chapracki Insurance Agency, and J & S Mortgage, useful for customers looking to manage finances while visiting.
What other dining options are near Wendy's Exton?
Customers can explore other dining options nearby, such as Diversity Buffet and Cinnabon, offering diverse tastes to complement a visit to Wendy's.