Wendy's

3.7
558 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
153 E. Swedsford Road, Exton, PA
19341, United States

Hours

Reviews

3.7
558 reviews
5 stars
231
4 stars
136
3 stars
78
2 stars
25
1 star
88

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are inconsistent, with reports of both friendly and rude staff, as well as issues with order accuracy.

Food Quality

While many customers enjoyed the food, there were complaints about food preparation, including raw and burnt items.

Cleanliness

Several reviews highlighted unsanitary conditions in the kitchen and dining areas, with some customers expressing concern over hygiene practices.

Wait Times

Customers reported long wait times both in the drive-thru and inside the restaurant, impacting their overall experience.

Management Issues

There are mentions of poor management practices, including staff training and handling of customer complaints.
  • DP
    David Petner
    Jan 5, 2026
    4.0
    Great employees, great food, but the dining room is still lacking that "wow" Factor that has raised other locations up a notch or two.
  • CS
    Caroline Santilli
    Nov 12, 2025
    5.0
    Great Wendy’s. We have never had a bad experience or any problems with our orders here. Kelly served us today through the drive thru and was amazing. Personable, spoke clearly and confirmed everything with us. The wait in line is never long here either and the food is always hot.
  • SH
    Sean Hung
    Oct 11, 2025
    1.0
    Literally stood in line at the store for 20 minutes while 5 employees were back there not even acknowledging us. Staff needs training, even if they're not the cashier they should at least say something. We left without ordering.
  • CD
    Cayden Doe
    Oct 5, 2025
    1.0
    Asked for a remade order. Asked for it plain. They started making fun of my order and whatnot.
  • LR
    Lucy Ross
    Oct 1, 2025
    3.0
    What has happened to Wendy’s? First they get rid of the 4 for 4, raise the prices of everything, and now I go and my chicken sandwich is only as big as my palm. Not only that but they forgot all my sauces, got my husband’s sandwich wrong, and were out of cup carriers so I had to cradle two drinks and a frosty nestled precariously in one arm out to my car. I don’t think we’ll be coming back to Wendy’s for a long time. This is absolutely not worth the price they raised it to.

Frequently Asked Questions About Wendy's

Is Route 100 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-through at Wendy's in Exton, PA?

The drive-through at Wendy's in Exton, PA is open daily from 10:30 AM until midnight.