Wendy's

3.7
552 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
153 E. Swedsford Road, Exton, PA
19341, United States

Hours

Reviews

3.7
552 reviews
5 stars
229
4 stars
133
3 stars
78
2 stars
26
1 star
86

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service quality is inconsistent, with reports of rude staff and long wait times, particularly in the drive-thru.

Food Quality

Food quality varies, with some customers receiving undercooked or incorrect orders, while others praise the freshness and taste.

Cleanliness

Several reviews mention unsanitary conditions in the kitchen and dining areas, with some customers expressing concern over hygiene practices.

Customer Experience

Positive experiences highlighted friendly and accommodating staff, while negative experiences included disrespectful service and order inaccuracies.

Management Issues

There are complaints about poor management and lack of training for staff, leading to disorganization and customer dissatisfaction.
  • CS
    Caroline Santilli
    Nov 12, 2025
    5.0
    Great Wendy’s. We have never had a bad experience or any problems with our orders here. Kelly served us today through the drive thru and was amazing. Personable, spoke clearly and confirmed everything with us. The wait in line is never long here either and the food is always hot.
  • SH
    Sean Hung
    Oct 11, 2025
    1.0
    Literally stood in line at the store for 20 minutes while 5 employees were back there not even acknowledging us. Staff needs training, even if they're not the cashier they should at least say something. We left without ordering.
  • CD
    Cayden Doe
    Oct 5, 2025
    1.0
    Asked for a remade order. Asked for it plain. They started making fun of my order and whatnot.
  • LR
    Lucy Ross
    Oct 1, 2025
    3.0
    What has happened to Wendy’s? First they get rid of the 4 for 4, raise the prices of everything, and now I go and my chicken sandwich is only as big as my palm. Not only that but they forgot all my sauces, got my husband’s sandwich wrong, and were out of cup carriers so I had to cradle two drinks and a frosty nestled precariously in one arm out to my car. I don’t think we’ll be coming back to Wendy’s for a long time. This is absolutely not worth the price they raised it to.
  • WB
    Will Butler
    Sep 28, 2025
    1.0
    Claims to be open until midnight yet I'm sitting here at the drive-thru at 11:25 p.m. 9/28/25 and they're closed literally a wasted trip wasted gas and wasted time If you're going to post hours that say midnight you stay open till midnight. What a disgrace! Complete disrespect of its customers. You have lost me as a customer for life I will never again give so much as a single cent to this location! The worst part is the lights were on and there was clearly somebody in there a car parked out front so that was just a complete disrespect.

Frequently Asked Questions About Wendy's

Is Route 100 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.