Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
642 reviews
5 stars
222
4 stars
179
3 stars
85
2 stars
40
1 star
116
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and management, with some customers feeling disrespected and ignored.
Food Quality
Many customers reported issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.
Cleanliness
Several reviews mentioned unsanitary conditions, such as dirty tables and unclean drink stations, contributing to a negative dining experience.
Staff Treatment
There were multiple accounts of staff being treated poorly by management, leading to a hostile work environment that affected service quality.
Inconsistent Experience
While some customers praised the service and food quality, many others expressed disappointment, indicating a lack of consistency in their experiences.
- RARiver Albright5 days ago1.0Disgusting. 10 minute wait with only me in the drive thru. Fries stale.
- PMPaul MenuchiJan 5, 20261.0Honestly this is the worst Wendy's I've ever been to ! The customer service is very lack-luster and very disorganized! The food taste okay but have had many issues with the doors being locked during lunch time , my mobile order was given away to another customer and I had to go in the store to wait again for my order ..why ? I did complete the survey online asked for a response..nothing. Management here needs to do better with the hiring and training process . I know it's hard to hire with the pay thats given but maybe try a hiring event , recruitment , incentives for staying and performance. If Dave Thomas was still alive , he would close this location for sure . I hope change comes immediately. I will not be coming back to this location at all . I'd rather go to another Wendy's or somewhere else . Bad customer service all around .
- MKMargeret KernsDec 18, 20251.0I came and ordered my food around 5:45pm this evening . I witnessed a female employee with red hair who was loud and very disrespectful toward a man who i believe was the manager . I've dealt with this same female in the drive thru on multiple occasions she is very rude and has an attitude problem and I decided not to order anymore food thru the drive thru because of it. she should not be working there its very unprofessional and she makes your company look bad . I will not be returning to this establishment again.
- DCDavid CoupDec 12, 20251.0I used to like this Wendy's, but they've really gone downhill in 2025. Came in tonight and the supervisor was yelling at the staff for the littlest things (the guy who took my order was yelled at for walking to the back even though i was already served), and breakfast is now apparently discontinued without any sort of notice (unsure if that's a national thing but disappointing because I really liked the breakfast baconator). Signs are up all over saying they're hiring for all shifts, but hopefully they get better managers first because all the staff seemed miserable
- STSir Thomas (Tom)Dec 5, 20254.0The Oreo Frosty was SLAMMIN. Service was fast and friendly. The cheeseburgers weren't the greatest – the cheese wasn't melted and the patties were dry, but I forgive them because of that damned delicious Frosty.
Frequently Asked Questions About Wendy's
Is 186 Eagleview Blvd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 186 Eagleview Blvd in Exton, PA currently open?
Yes, the Wendy's at 186 Eagleview Blvd in Exton, PA is open and committed to serving quality food every day.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 9:00 AM to 10:00 PM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served at this location with options like breakfast combos, croissants, biscuits, and coffee.
What payment methods are accepted at this Wendy's?
This Wendy's location accepts American Express, Cash, Discover, MasterCard, and Visa.
Is there an option to order food online or through an app for this Wendy's?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app available on the App Store.
Where can I find Wendy's menu and nutritional information?
Menu and nutrition details are available on the Wendy's menu website and mobile app, and in-restaurant nutrition posters are also provided.
How can I provide feedback or contact the Exton Wendy's location?
You can call (610) 363-7563, reach the Customer Care team via live chat or phone at 888-624-8140, or complete the Wendy's Customer Satisfaction Survey online.
Are there other nearby restaurants or fast food options near this Wendy's?
Yes, nearby fast food and restaurant options include Chick-fil-A, Papa John's Pizza, Freddy's Frozen Custard & Steakburgers, and Applebee's Grill + Bar, providing a variety of choices after your visit.
What nearby places can I visit for coffee or snacks before or after dining at Wendy's?
You can visit nearby Starbucks locations for coffee or snacks, conveniently located close to Wendy's, perfect for a quick drink before or after your meal.
Are there useful nearby services or stores close to this Wendy's location?
Nearby services include Dollar Tree for discount shopping, CVS Pharmacy for health needs, and Sherwin-Williams Paint Store for home improvement supplies, all within easy reach of Wendy's.