GIANT

4.2
1086 reviews

About

Grocery StoreBeer StoreWine StoreGiant Food Stores
Visit your local GIANT for low prices on fresh produce, everyday groceries and easy meals. Stop in for fresh sushi and the premium beer and wine selection. Sit and eat, grab a beer, and enjoy free WiFi.

Location

GIANT
141 E Swedesford Rd, Exton, PA
19341, United States

Hours

Reviews

4.2
1,086 reviews
5 stars
592
4 stars
308
3 stars
86
2 stars
35
1 star
65

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers noted that the store is clean and well-organized, although some reported issues with unsanitary conditions in specific areas.

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were described as rude and unhelpful.

Product Quality

Customers appreciated the freshness of produce and bakery items, but there were complaints about poor handling of meat and inconsistent stock levels.

Checkout Experience

The self-checkout process was frequently criticized for being frustrating and inefficient, with reports of malfunctioning kiosks and long lines.

Variety and Pricing

The store offers a good variety of products, but some customers feel that prices are not competitive compared to other grocery stores.
  • ET
    E & R Thomas
    2 days ago
    4.0
    Lines for checkout, but then they saw problem and opened up 2 lanes
  • RC
    Ralph Cameron
    4 days ago
    2.0
    Decent store. Terrible with Instacart pickup orders. Every time I check in that I am there for a pickup, I get a notification from Instacart that says "we are looking for a runner". However, I always sit at least 10 minutes before I have to call to have someone come out. Today I had to go in to get my order. Meanwhile, I continually watch all the Giant Direct orders pull in to the parking spot, someone come right out with the order in a timely manner, and then leave while I just sit in my car. If you don't want to accept Instacart and only the Giant Direct, that's fine. But if you do accept Instacart, you need to start paying attention to those customers as well. I do the same process with Target and Wegman's and they are always out within a minute or two at most.
  • CY
    Charlene Sellars (Elaine Red Y)
    Dec 30, 2025
    5.0
    Very clean store, employees were pleasant, and the produce was very fresh 😁
  • CR
    Candice Rachor
    Dec 13, 2025
    1.0
    Poor shoppers for Giant Pick Up orders. This is the second time I’ve used this service since moving to Exton. Both times disappointing. Items that were out of stock were substituted poorly…1 bottle of iced coffee in a different brand instead of 3 like I order, 20oz of raisins substituted with 6oz, and hazelnut creamer substituted with Italian sweet cream…just to name a few. In addition to the items I was notified were substituted, I also received two other items that are different variations than the ones I ordered. When living in Phoenixville we used giant pick up at least once a month for 2+ years with almost no substitutions or errors.
  • PD
    PIYA D
    Dec 11, 2025
    4.0
    At Exton Swedesford location: There is a lady associate at customer care desk who literally scares customers. I dont think she got real meaning of that area she works at. It is not customer SCARE, it is CARE. She was extremly rude and said to me as her customer “you are driving me insane”. Wow. I was amazed by her care. Clearly she could not handle that role, she called her store manager. I am giving zero review for the customer care associate however the store manager did an excellent excellent job with handling my query, I was super impressed. So the 4 stars are for the store manager and I took one of because of the customer Scare associate.

Frequently Asked Questions About GIANT

What are the operating hours of GIANT in Exton, PA?

GIANT in Exton is open daily from 6:00 AM to 10:00 PM.

Where is the GIANT store located in Exton?

The GIANT store is located at 141 E Swedesford Rd, Exton, PA 19341, USA.