Chipotle Mexican Grill

2.7
1656 reviews
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About

Mexican Restaurant
Chipotle Exton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
241 N Pottstown Pike, Exton, PA
19341, United States

Hours

Reviews

2.7
1,656 reviews
5 stars
406
4 stars
253
3 stars
134
2 stars
133
1 star
730

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

The restaurant was often described as dirty, with unclean tables and overflowing trash cans.

Food Quality

While some customers enjoyed the food, many complained about inconsistent portion sizes, missing ingredients, and food safety issues.

Management Issues

Numerous reviews highlighted ineffective management, with reports of unhelpful staff and lack of accountability for mistakes.

Customer Experience

Overall, many customers expressed dissatisfaction with their experiences, indicating a decline in the quality of service and food at this location.
  • TB
    Tom Bowling
    Nov 17, 2025
    1.0
    Consistently have gotten pretty awful bowls from this location. This is absolutely unacceptable for a bowl with full sized portions.
  • CL
    Christine Legree
    Oct 24, 2025
    1.0
    Terrible! Don’t take accountability don’t wash hands! Outside smoking then goes right back to work heard the girl say eww wash your hands and he said why I wear gloves! I kindly got out of line and left! Nasty
  • CM
    Caryn Mann
    Oct 22, 2025
    5.0
    Love Mexican food. The burrito b I wl was the best. Fresh food and a side of guacamole. Delicious!
  • NN
    Neha
    Oct 21, 2025
    1.0
    The worst experience at chipotle. Very very less quantity and the service was poor. Staff rush to complete the order without properly putting the food into the bowl. I believe they have to realize that we are not here for free food rather we are paying for the food we order. Happened multiple times like this.
  • RM
    Rebecca Mae
    Oct 14, 2025
    2.0
    The last I ordered a burrito bowl, it was barely half full. It's pathetic and really not worth the $ anymore which is sad.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Exton offer?

Chipotle Exton offers customizable menu options including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill in Exton?

Chipotle Exton is open daily from 10:45 AM to 10:00 PM.