McDonald's

3.5
1302 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
56 Robinhood Dr, Etters, PA
17319, United States

Hours

Reviews

3.5
1,302 reviews
5 stars
448
4 stars
287
3 stars
222
2 stars
117
1 star
228

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold, undercooked, or incorrect orders.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Cleanliness

Some customers praised the cleanliness of the location, while others noted unsanitary conditions and dirty tables.

Order Accuracy

A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect food.

Positive Experiences

Despite the negative feedback, some customers had positive experiences, citing friendly staff and quick service.
  • NM
    Nicholas Mantel
    Nov 8, 2025
    5.0
    This is the cleanest McDonald’s I’ve ever been to. They were actually wiping down the tables when I was there. The bathroom was clean. No urine splatter It’s almost incomprehensible. Run don’t walk yourself here and get a happy meal.
  • JS
    jared shipley
    Oct 31, 2025
    1.0
    Every single time at this McDonald’s the order is wrong , maybe if the employees would stop goofing off you would get better service. Most Horrible service I have ever had at a McDonald’s. Do better !
  • BG
    Bieni De leon Gonzalez
    Oct 23, 2025
    2.0
    No tienen higiene, no tiene gorro para tapar el pelo, la cajera andaba con las manos en la nariz, no se ponen guantes y no se lavan las manos constantemente!
  • BB
    Belle
    Oct 22, 2025
    1.0
    Ordering a chicken snack wrap, large fries and a quarter pounder. The fries having no salt alright whatever. Then finding hair... in my fries. Not just 1 piece of hair either MULTIPLE. I go to eat the chicken wrap it is half unwrapped so I have to rewrap the wrap and the chicken so so overcooked its basically a brick. Quarter pounder barely had anything on it. Just going further and further down in quailty of everything. Do better mcdonalds.
  • JM
    Jimmy Morrissey
    Oct 8, 2025
    1.0
    I bring my daughters here, almost weekly, and always for a plastic toy. They didn't have the toy we paid for, ok fine, but the way they talked to me was literally insane. The customer service here is always bad, but this time so bad I needed to vent - and now I will vent all of it: every time we've EVER ordered anything, they forgot something, sometimes a sauce, sometimes an entire burger from a happy meal; one time my kid's juicebox didn't have a straw - the kid behind the counter was so confused what i needed that i had to return to my table to grab the juicebox so he could have a visual aid - he was still frozen by the time he concluded i should just receive a new juicebox, but didn't return with it until he got the manager's approval; when we need help (which is often, on account of the employees' forgetfulness) the 3 or 4 meandering employees "on break" leave all the hard work for the very busy, very forgetful employees on the clock, meanwhile I'm waiting very patiently FOR THE THING THAT SHOULD ALREADY BE IN MY KID'S HAPPYMEAL AND I PAID FOR, DAMNIT; the place smells funny; the food is inedible (I realize this should be at the top, but it was customer service that broke the camel's back). I will say, the men's room is very clean.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 56 Robinhood Dr, Etters?

The McDonald's at 56 Robinhood Dr is generally open from 4:00 AM to midnight Monday through Sunday, with some variation on Thursday through Saturday when it operates 24 hours.

Can I use the drive-thru service at this McDonald's location and when is it available?

Yes, the drive-thru is available daily. From Monday to Wednesday and Sunday, it operates from 4:00 AM to midnight. From Thursday to Saturday, it is open 24 hours.