Dunkin'

3.5
671 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Etna, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
911 Butler St, Etna, PA
15223, United States

Hours

Reviews

3.5
671 reviews
5 stars
273
4 stars
128
3 stars
87
2 stars
59
1 star
124

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including wrong items and missing food.

Service Quality

Feedback highlighted inconsistent service, with some staff being friendly while others were rude or unhelpful.

Availability

Customers frequently noted that popular items, especially donuts, were often out of stock or unavailable.

Management Issues

Several reviews pointed to poor management practices, including lack of supervision and inadequate training for staff.

Speed of Service

Many customers experienced slow service, particularly during busy hours, leading to frustration.
  • II
    Ian
    Dec 26, 2025
    3.0
    Just went and while in the drive through a polite gentlemen started taking my order halfway through he was interrupted by the manager who cut him off and finished my order. Then proceeded to charge me for the wrong meal and couldn’t even find my order. I was the only car in line at the time. Manager needs to not micromanage especially if she can’t do it correctly. If she’d of let the guy finish what he was in the middle of it probably would have went better.
  • CD
    Christopher Danielson
    Nov 25, 2025
    1.0
    Entire order was incorrect. When we back in the server threw our bag of food at us. Food was again wrong and we were refused service to correct.
  • JV
    Jen V
    Nov 16, 2025
    1.0
    The snarky girl who made our drinks told us after we placed a mobile order that they were out of milk. They processed to tell me that I need to give more time when ordering multiple drinks on line. Maybe you should make sure you don't run out of milk for you customers and don't lecture me about when to order my drinks when clearly inconvenienced me with being out of milk
  • PM
    Peggy Miller
    Nov 12, 2025
    1.0
    Ordered a toasted bagel with extra cream cheese. What I got was a toasted bagel with hardly any cream cheese. Why bother to take the time not to do it correctly.
  • BD
    bryce denny
    Oct 31, 2025
    1.0
    THIS STORE IS NEVER OPEN AT 4:30AM, always dark. Says open at 4:30 sat in the drive thru for 5 minutes and tried to go inside, doors locked gentleman standing there didn’t look over and or say a word

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Etna, PA?

Dunkin' in Etna, PA is open from 4:30 AM to 9:00 PM Monday through Thursday and Sunday, and from 4:30 AM to 10:00 PM on Friday and Saturday.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.