Dunkin'

3.5
669 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Etna, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
911 Butler St, Etna, PA
15223, United States

Hours

Reviews

3.5
669 reviews
5 stars
272
4 stars
128
3 stars
87
2 stars
59
1 star
123

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, particularly with mobile and drive-thru orders.

Staff Behavior

There were mixed reviews about staff behavior, with some customers noting rudeness and unprofessionalism, while others praised individual employees for their kindness.

Product Availability

Many customers expressed frustration over the lack of available donuts and other menu items, often finding the selection limited or stale.

Management Concerns

Several reviews highlighted poor management practices, including inadequate staffing and lack of training, leading to disorganization and customer dissatisfaction.

Food Quality

While some customers enjoyed the food and coffee, there were numerous complaints about incorrect orders, burnt items, and overall inconsistency in food quality.
  • JV
    Jen V
    Nov 16, 2025
    1.0
    The snarky girl who made our drinks told us after we placed a mobile order that they were out of milk. They processed to tell me that I need to give more time when ordering multiple drinks on line. Maybe you should make sure you don't run out of milk for you customers and don't lecture me about when to order my drinks when clearly inconvenienced me with being out of milk
  • PM
    Peggy Miller
    Nov 12, 2025
    1.0
    Ordered a toasted bagel with extra cream cheese. What I got was a toasted bagel with hardly any cream cheese. Why bother to take the time not to do it correctly.
  • AF
    Alan Fanning
    Oct 31, 2025
    1.0
    Awful slow service every single time. Been like this since they opened. Will never understand it
  • BD
    bryce denny
    Oct 31, 2025
    1.0
    THIS STORE IS NEVER OPEN AT 4:30AM, always dark. Says open at 4:30 sat in the drive thru for 5 minutes and tried to go inside, doors locked gentleman standing there didn’t look over and or say a word
  • KB
    Keith Butler
    Oct 3, 2025
    1.0
    This store is an absolute joke. I have placed multiple online orders in the morning during normal business hours to show up and the store be dark or employees tell me they cannot fulfill orders. Now I get to contact dunkin for a refund due to their ineptitude. The owner should have their franchise pulled. This place was thriving for 6 months after the remodel, now it’s back to the same terrible level of service its was at before.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Etna, PA?

Dunkin' in Etna, PA is open from 4:30 AM to 9:00 PM Monday through Thursday and Sunday, and from 4:30 AM to 10:00 PM on Friday and Saturday.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.