Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Erie, PA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Erie, PA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,501 reviews
5 stars
566
4 stars
384
3 stars
243
2 stars
99
1 star
209
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in both the drive-thru and dining area, often exceeding 20-30 minutes.
Food Quality
While some customers enjoyed the food, many reported issues with cold or incorrect orders, and some experienced food safety concerns.
Cleanliness
Multiple reviews highlighted unsanitary conditions, particularly in the bathrooms and dining area.
Staff Attitude
Several customers noted rude or unhelpful staff, with complaints about poor customer service and lack of communication.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, leading to customer frustration.
- DKDianna KayNov 14, 20255.0Chili was phenomenal! We both had been thinking about Wendy's Chili. It really hit the spot. It is cold outside, but the chili really warmed us up. Staff was so very friendly. Clean restaurant.
- BVBlack VegetaNov 13, 20254.0Customer service is very good
- JBjoe budNov 10, 20252.0Went and got $30+ food the burger cheese was so dried out it look like plastic the tenders were dry and hard as a rock, the kid complained eating the tenders she couldn’t eat the third one, the price keeps going up but the quality is going down
- KSK SOct 31, 20252.0If I were this franchise owner. I would be very embarrassed. I understand its a Friday and busy, but when I say I got exactly ZERO acknowledgement as a customer, I mean nothing. I haven't had wendys in well over 10 years, and will never be back to this location. I didnt get a hello, hi, thank you, how are you, have a good one...NOTHING, and when I asked for a drink carrier for the 2 frostys and 2 drinks I ordered I got AN EYE ROLL like I inconvenienced these 2 workers so badly. I try to leave honest and fair reviews and I will say I am absolutely appalled at the customer service. I've had better customer service at far worse rated places. Id highly suggest a morral boost or something, because I wont be back to this location. Unacceptable and a horrible display of customer service. Even on my worst nights in this industry, a hello was bare minimum. And from BOTH workers? Insane.
- LBLarry BlackOct 5, 20255.0Fast friendly service, value priced food
Frequently Asked Questions About Wendy's
Is 585 I-90 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Erie, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Erie, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (814) 825-5897.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 585 I-90 Wendy’s serve breakfast?
Yes, this Wendy’s location in Erie, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Erie, PA?
The drive-through at this Wendy's location is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Erie, PA serves breakfast, including combos, croissants, biscuits, sandwiches, coffee, and sides.
Can I place an order online or through an app for this Wendy's?
Yes, you can order through the Wendy's mobile app or online at https://order.wendys.com.
What payment methods are accepted at Wendy's on Wattsburg Road?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's in Erie for questions or feedback?
You can call the location directly at (814) 825-5897 or contact the Customer Care team via the Wendy's website or phone at 888-624-8140.
Does this Wendy's offer delivery and takeout services?
Yes, this location offers both delivery and takeout options, including drive-through service.
Where can I find menu pricing and nutritional information for Wendy's in Erie?
Menu prices and nutrition/allergen info are available on Wendy's website and mobile app once you select the Erie, PA location.
Which nearby hotels are convenient for visitors planning to eat at this Wendy's?
Nearby hotels include Econo Lodge, Days Inn by Wyndham Erie, and America's Best Value Inn Erie, making it easy for travelers to stop by Wendy's for a meal.
Are there any nearby fitness or sports facilities near Wendy's for post-meal activities?
Yes, Erie County Field House, Lewko Tensity Gym & Training Facility, and 3 Elements BJJ and MMA are close by for fitness and sports enthusiasts.
What nearby transportation options can help me reach Wendy's at 5902 Wattsburg Road?
Exit 29 is a nearby transportation point that can help customers find their way to Wendy's easily.