Wendy's

3.6
718 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Erie, PA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Erie, PA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4186 Buffalo Road, Erie, PA
16510, United States

Hours

Reviews

3.6
718 reviews
5 stars
285
4 stars
157
3 stars
95
2 stars
54
1 star
127

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Food Quality

Many reviews mentioned cold or improperly prepared food, with several instances of incorrect orders.

Cleanliness

Multiple customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Management Issues

Several reviews criticized management for unprofessional behavior and lack of support for staff.

Positive Staff Interactions

Despite negative feedback, some customers highlighted friendly and helpful staff members.
  • ZK
    zach knox
    Nov 4, 2025
    1.0
    Dont evergo her it is a bunch of teens who stand around and do t even know a thing about what they are supposed to be doing and getting paid to do it this Wendys has been the worst in Erie for years and need to be shut down sat in the drive thru for 15 mins while they stood there and did nothing pathetic excuse for people
  • DG
    Dan Giebel
    Oct 6, 2025
    5.0
    The manager on duty of this restaurant is absolutely amazing. Was in on 10/06/25. 100 percent professional in the way he handled a computer problem. Hats off to you young man.
  • AP
    Ashley Palmer
    Sep 24, 2025
    1.0
    Late night service is awful. Always either closing early or only accepting mobile orders even tho they're supposed to be open til midnight. Not to mention typically rude and have issues when I can place an order.
  • JS
    Joe Sell
    Aug 31, 2025
    1.0
    Waited 20 mins at the drive through speaker at 4:30pm on a Sunday. People inside not taking orders. After sitting that long I had to cancel my mobile order and order at Arby’s. They had better customer service, got more food, and someone actually was able to take our order and have us out of the drive through within 3-4 mins. At the Wendy’s drive thru the wait was so long that at least 7-8 cars had drove off behind us
  • LM
    Lisa Miller
    Aug 9, 2025
    2.0
    Our grandkids love Wendy's but this was the dirtiest I ever saw the store. We went as they were just starting to serve lunch. The bathrooms were filthy and there was a piece of hamburger under our table.

Frequently Asked Questions About Wendy's

Is 581 Buffalo Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.