At Wendy’s in Erie, PA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Erie, PA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers frequently reported poor service, including rude staff and long wait times.
Food Quality
Many reviews mentioned cold or improperly prepared food, with several instances of incorrect orders.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Management Issues
Several reviews criticized management for unprofessional behavior and lack of support for staff.
Positive Staff Interactions
Despite negative feedback, some customers highlighted friendly and helpful staff members.
ZK
zach knox
Nov 4, 2025
1.0
Dont evergo her it is a bunch of teens who stand around and do t even know a thing about what they are supposed to be doing and getting paid to do it this Wendys has been the worst in Erie for years and need to be shut down sat in the drive thru for 15 mins while they stood there and did nothing pathetic excuse for people
DG
Dan Giebel
Oct 6, 2025
5.0
The manager on duty of this restaurant is absolutely amazing. Was in on 10/06/25. 100 percent professional in the way he handled a computer problem. Hats off to you young man.
AP
Ashley Palmer
Sep 24, 2025
1.0
Late night service is awful. Always either closing early or only accepting mobile orders even tho they're supposed to be open til midnight. Not to mention typically rude and have issues when I can place an order.
JS
Joe Sell
Aug 31, 2025
1.0
Waited 20 mins at the drive through speaker at 4:30pm on a Sunday. People inside not taking orders. After sitting that long I had to cancel my mobile order and order at Arby’s. They had better customer service, got more food, and someone actually was able to take our order and have us out of the drive through within 3-4 mins. At the Wendy’s drive thru the wait was so long that at least 7-8 cars had drove off behind us
LM
Lisa Miller
Aug 9, 2025
2.0
Our grandkids love Wendy's but this was the dirtiest I ever saw the store. We went as they were just starting to serve lunch. The bathrooms were filthy and there was a piece of hamburger under our table.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Erie, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Erie, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (814) 899-4611.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 581 Buffalo Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in Erie, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's on Buffalo Road in Erie, PA?
The drive-through at Wendy's, 4186 Buffalo Road, Erie, PA, is open daily from 9:00 AM to midnight.
Does this Wendy's location offer breakfast, lunch, and dinner?
Yes, this Wendy's location serves breakfast, lunch, and dinner.
Is Wendy's at 4186 Buffalo Road currently open?
Yes, this Wendy's location is open and ready to serve you.
Can I order delivery from this Wendy's location?
Yes, delivery is available. You can check if delivery is available near you by visiting our app or order.wendys.com and entering your delivery address.
What payment options are accepted at Wendy's on Buffalo Road?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Does this Wendy's offer takeout and dine-in services?
Yes, this Wendy's location offers takeout and dine-in. It also has a drive-through but does not offer curbside pickup.
How can I contact Wendy's at 4186 Buffalo Road for feedback or inquiries?
You can call Wendy's directly at (814) 899-4611 or reach the Customer Care team at 888-624-8140. Feedback can also be submitted through the Wendy’s Contact page or Customer Satisfaction Survey online.
What nearby places can I visit before or after dining at Wendy's on Buffalo Road?
Nearby places include ModWash and Niagara Car Wash for auto detailing, Kegler's Lounge for drinks, Eastway Lanes bowling alley for recreation, and a variety of other restaurants like Valerio's Restaurant, Taco Bell, and Chipotle Mexican Grill.
Are there any nearby entertainment options close to Wendy's at Buffalo Road?
Yes, you can enjoy gaming at GameStop stores nearby, bowling at Eastway Lanes, or visiting lounges like Kegler's Lounge for a night out.
Is there a convenient place to get a car wash near Wendy's on Buffalo Road?
Yes, both ModWash and Niagara Car Wash are nearby, perfect for getting your car cleaned before or after your meal.