Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Erie, PA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Erie, PA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,396 reviews
5 stars
454
4 stars
321
3 stars
208
2 stars
120
1 star
293
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times at both the drive-thru and in-store, often exceeding 20 minutes.
Food Quality
Mixed reviews on food quality; some customers received cold or stale items, while others praised the freshness of their meals.
Customer Service
Numerous complaints about rude and unprofessional staff, with several instances of poor communication and handling of orders.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong modifications.
Cleanliness
Reports of unsanitary conditions in the dining area and bathrooms, with some customers noting a lack of cleanliness.
- JJJeffNov 11, 20255.0I always get a biggie bag to save money, and the food you get is plenty! Best bacon cheeseburger for the price! 😁
- RRRichNov 3, 20252.0The place was seriously understaffed and those who were there were doing their best. The food quality took a small hit due to this. The guys I dealt with were very friendly and respectful. My problem however was with the manager with neck tattoos who was berating them in front of customers. I also saw her being very disrespectful towards a homeless gentleman who obviously had a mental disability, again in front of multiple customers.
- JJJordanNov 2, 20251.0I went here tonight to pick up a mobile order there wasn’t any cars in drive through I waited over 30 mins we ordered two baked potatoes they said they didn’t have potatoes which is fine I told them I’d take two orders of baconator fries with sour cream they only gave me one order of baconator fries and a order of regular fries and no sour cream the fries were cold . Looked like half the employees were just standing around .. I probably won’t even go to the east 12th street location again I will go to a different location
- SLScott LucanikNov 2, 20251.0When you order online you still gotta wait 15 min to get your order and makes you go inside to pick it up plus my food was cold there wasn't anyone there very unacceptable plus the person on the fryer was falling out if they drug test this location might have better success never go back to Wendy's on east 12th street in Erie pa again
- SSSharon StureyOct 18, 20253.0The guy that took my husband's order, never asked if we were together (were talking to each other and in close proximity). My husband left to use the restroom and he never completed the order, just started doing other things. A manager, I believe, asked if I had been waited on.. and was confused with the order started. I explained the situation to her and she was able to complete our order. Food was typical and was finished quickly..
Frequently Asked Questions About Wendy's
Is 588 East 12th Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Erie, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Erie, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (814) 455-0640.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 588 East 12th Wendy’s serve breakfast?
Yes, this Wendy’s location in Erie, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's located at 105 E. 12th St., Erie, PA?
The drive-through at this Wendy's location is open daily from 6:30 AM to 3:00 AM.
Does this Wendy's location serve breakfast, and what meals are available?
Yes, this Wendy's in Erie, PA serves breakfast, lunch, and dinner.
Can I order Wendy's food online or via an app?
Yes, you can order through the Wendy's app or their website at order.wendys.com for pickup or delivery.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's provide dine-in and drive-through services?
Yes, this location offers both dine-in and drive-through services; it also provides takeout and delivery.
How can I contact this Wendy's in Erie, PA for questions or feedback?
You can call (814) 455-0640 or reach out to Wendy's customer care online via their Contact page or Customer Satisfaction Survey.
Are there nearby restaurants or places I can visit before or after dining at Wendy's?
Yes, nearby dining options include Dominick's Diner (Italian), Kamana Asian Food Mart (Asian cuisine), Taco Bell (Mexican fast food), and A. Francisco's (pizza and wine bar).
Is there a nearby gas station or convenience store close to Wendy's for quick errands?
Yes, Sunoco gas station and State Street NY Market convenience store are near Wendy's at 105 E. 12th St., Erie, PA.
Are there any fitness or recreational centers near Wendy's Erie location?
Yes, Erie Boxing Academy (gym) and MJ’s Center for Dance Education (dance school) are nearby, giving you options for fitness activities around your visit.
Where can I find Wendy's nutrition and allergen information?
Nutrition and allergen info is available on Wendy's menu website, mobile app, and in-restaurant nutrition posters.