Wendy's

3.6
1122 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Erie, PA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Erie, PA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2207 W. 12th Street, Erie, PA
16505, United States

Hours

Reviews

3.6
1,122 reviews
5 stars
431
4 stars
277
3 stars
166
2 stars
75
1 star
173

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported slow service, rude staff, and frequent order inaccuracies, leading to a negative dining experience.

Food Quality

While some customers enjoyed the food, many complained about cold items, incorrect orders, and overall dissatisfaction with the quality.

Cleanliness

Several reviews highlighted issues with cleanliness in the restaurant, including dirty dining areas and unsanitary conditions.

Staff Attitude

Many customers noted unfriendly or unprofessional behavior from staff, impacting their overall experience.

Value for Money

Customers expressed concerns about rising prices and felt that the quality of food did not justify the cost.
  • JD
    Jon Doe
    Nov 17, 2025
    3.0
    It's Wendy's, what do you want. Food was hot, didn't wait long.
  • JJ
    Jon J
    Nov 16, 2025
    2.0
    Slow and inaccurate order.
  • WB
    Wade Burge
    Oct 18, 2025
    1.0
    Ordered a Cobb salad with no tomato and got lettuce in the container no chicken or bacon was a half full container of lettuce at that
  • KS
    Kristine Silvis
    Oct 17, 2025
    3.0
    We waited an excessive amount of time for our lunch. Had to return to the counter for items ordered, but forgotten. Staff was acting as if was a chore to wait on us. Unsure if we'll go back to this location.
  • RM
    Richard Matczak
    Sep 18, 2025
    1.0
    I went through the drive-thru and ordered a double cheese meal. Never before have I been served a burger that was dried out like the one was that I had on the 16th of September. Ordered a Coke for a drink and the coke didn't even taste like coke. Just thought I'd let you know I don't plan on going back again.

Frequently Asked Questions About Wendy's

Is 589 West 12th Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's in Erie, PA?

The drive-thru at Wendy's in Erie, PA is open Monday through Sunday from 6:30 AM to 12:00 AM (midnight).