Wendy's

3.6
1122 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Erie, PA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Erie, PA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2207 W. 12th Street, Erie, PA
16505, United States

Hours

Reviews

3.6
1,122 reviews
5 stars
431
4 stars
277
3 stars
166
2 stars
75
1 star
173

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported excessively long wait times for both drive-thru and in-store orders.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.

Staff Attitude

Numerous customers experienced unfriendly or rude service from staff, impacting their overall experience.

Food Quality

Several reviews mentioned cold or poorly prepared food, with some items being unsatisfactory or not as expected.

Cleanliness

The restaurant's cleanliness was criticized, with reports of dirty dining areas and unsanitary conditions.
  • JD
    Jon Doe
    Nov 17, 2025
    3.0
    It's Wendy's, what do you want. Food was hot, didn't wait long.
  • JJ
    Jon J
    Nov 16, 2025
    2.0
    Slow and inaccurate order.
  • WB
    Wade Burge
    Oct 18, 2025
    1.0
    Ordered a Cobb salad with no tomato and got lettuce in the container no chicken or bacon was a half full container of lettuce at that
  • KS
    Kristine Silvis
    Oct 17, 2025
    3.0
    We waited an excessive amount of time for our lunch. Had to return to the counter for items ordered, but forgotten. Staff was acting as if was a chore to wait on us. Unsure if we'll go back to this location.
  • RM
    Richard Matczak
    Sep 18, 2025
    1.0
    I went through the drive-thru and ordered a double cheese meal. Never before have I been served a burger that was dried out like the one was that I had on the 16th of September. Ordered a Coke for a drink and the coke didn't even taste like coke. Just thought I'd let you know I don't plan on going back again.

Frequently Asked Questions About Wendy's

Is 589 West 12th Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.