Subway

4.4
164 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Erie Subway® Restaurant at 2711 Elm St. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2711 Elm St., Erie, PA
16504, United States

Hours

Reviews

4.4
164 reviews
5 stars
128
4 stars
10
3 stars
5
2 stars
4
1 star
17

What are people saying?

AI-generated from recent customer reviews

Service Quality

Justin received numerous accolades for his exceptional customer service, with many customers expressing their desire to return due to his friendly and attentive demeanor.

Cleanliness

Several reviews highlighted significant improvements in cleanliness at the location, particularly under Justin's management.

Food Freshness

Customers frequently praised the freshness and quality of the food, noting that their orders were well-prepared and met their expectations.

Staff Attitude

While many reviews commended the friendly and professional attitude of staff like Justin and Audi, there were also complaints about unprofessional behavior from some employees.

Inconsistency

Some customers reported inconsistent experiences, including long wait times, lack of available ingredients, and issues with food quality.
  • LR
    Liv Robinson
    Nov 5, 2025
    5.0
    Amazing food the workers are amazing so funny and uplifting they are very professional and clean they have great customer service overall a wonderful experience and I’m definitely going back
  • TH
    Tyeshia Henderson
    Nov 2, 2025
    5.0
    Justin at the Elm Street Walmart subway has a great personality and awesome service my sub was great I will return for his great service.
  • BD
    Bella Desire
    Oct 27, 2025
    5.0
    Justin has singlehandedly made the "hoodmart" Subway into a clean, fresh and respectable location. Customer service was amazing. Food was fresh and delicious. The attention to detail, cleanliness and overall experience has improved dramatically. Keep up the good work!
  • JH
    Jayden Haner
    Oct 25, 2025
    5.0
    I had an outstanding experience at Subway today thanks to Justin! From the moment I walked in, he greeted me with a warm smile and genuine enthusiasm. He was super attentive, patient, and made sure to get every detail of my order exactly right. You can really tell he takes pride in his work — my sandwich was perfectly made, fresh, and neatly put together.
  • AJ
    alfred chaney jr
    Oct 23, 2025
    5.0
    Order a meatball sub that wasn't too saucy. Got it on white bread six inch heated it was toasted just right. Then he asked. If I would like cheese which was? Nice because I wasn't even thinking of adding cheese. So I said sure justin, you're doing an amazing job there.Keep up the good work.You're enthusiasm and work ethics and people person skills that will take you a long way. Subway should be proud. To have an employee, so motivated with customer skills. And all the hard work you put in. Keep up the good job, Justin. If I had to rate this subway location i would put it as a 6 out of 5 just because Justin went out of his way to recommend a topping that I overlook.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Erie?

The Subway restaurant is located at 2711 Elm St. in Erie, PA 16504.

What are the operating hours of the Subway at 2711 Elm St., Erie?

The Subway is open daily from 9:00 AM to 9:00 PM.