Subway

4.1
236 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Erie Subway® Restaurant at 1501 E 38th St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1501 E 38th St, Erie, PA
16510, United States

Hours

Reviews

4.1
236 reviews
5 stars
143
4 stars
44
3 stars
14
2 stars
9
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive service from staff members like Rob and Scott, highlighting their ability to connect with customers.

Food Quality

Overall, the food received positive feedback, with many customers enjoying the subs and describing them as delicious, although there were some complaints about incorrect orders and food preparation.

Cleanliness

The restaurant is frequently noted for its cleanliness, with several reviews mentioning a clean environment and adherence to sanitary standards.

Order Accuracy

There were multiple complaints regarding incorrect orders, particularly with online and mobile orders, leading to customer frustration.

Staff Attitude

While many staff members were praised for their friendliness, some reviews mentioned negative experiences with employee attitudes, particularly during busy times.
  • DH
    Daniel Hacker
    6 days ago
    5.0
    Very clean no dust shiny stainless steel and glass..food area very clean and well kept the workers where extremely polite and caring
  • RK
    Rajkamal Kesharwani
    Oct 31, 2025
    5.0
    Great place, very well run, good people working the counters. The owner is a good person as well.
  • CM
    Charlie Murphy
    Oct 27, 2025
    5.0
    From the moment I walk in the young man I believe his name is Scott treats me like family. He remembers exactly how I like my sub even when I can't remember. While he's making an astute description of the sub I asked for he is also thanking customers on their way out while multitasking and running the register. His ability to connect with customers like myself on a human level is something that is lacked in today's food service and society. Someone seriously needs to give this man a raise because he raises my spirits and fills my stomach every week with a smile.
  • BB
    Britteny Berdis
    Oct 24, 2025
    5.0
    A cashier named rob took my order today and was by far the best service I’ve received in quite sometime! Very polite and understanding with my order which I’d say was rather difficult (I was ordering someone else’s sub and wasn’t sure of what they wanted). That being said “JOB WELL DONE!! “ I’d go there everyday if that’s the kind of service I’d receive! A raise would be in order if I had anything to say about it!
  • HT
    Hi There
    Oct 16, 2025
    5.0
    this subway provides a quality experience great subs great customer service . my sandwhich artist was named Scott and he was very pleasant and super helpful made me a wonderful sub and upgraded me to a meal to enjoy chips and a drink 😀

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

The Subway restaurant is located at 1501 E 38th St, Erie, PA 16510, United States.

What are the operating hours for this Subway location?

The Subway restaurant is open every day from 9:00 AM to 10:00 PM.