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Subway

4.1
(239 reviews)

Business Details

1501 E 38th St, Erie, PA
16510, United States
(814) 520-5500
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Erie Subway® Restaurant at 1501 E 38th St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1501 E 38th St, Erie, PA
16510, United States

Hours

Reviews

4.1
239 reviews
5 stars
144
4 stars
44
3 stars
14
2 stars
9
1 star
28

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and attentive service from staff members like Scott and Rob, highlighting their ability to connect with customers.

Cleanliness

The restaurant received positive feedback for its cleanliness, with several reviews noting the well-maintained environment.

Order Accuracy

There were numerous complaints about incorrect orders and issues with mobile order readiness, indicating a need for improvement in this area.

Food Quality

While some customers enjoyed the food, there were several reports of subpar quality, including poorly made sandwiches and issues with ingredients.
  • MM
    Matt M
    Jan 7, 2026
    1.0
    Worst subway in erie do not go here. Everytime I place an online order. Wait 20-30 minutes to get there they say it's ready on the app everything. And literally everything I go in the subs are not even started. So I wait everything without complaining. But enough is enough. This time I ordered took 40 minutes to get there the subway tracker said it was done. I walk in. Nothing even started. Said it was done for 20 minutes. They they have the audacity to put my subs to the side when a customer came in after me and made there food before mine. Absolutely a disgrace of a subway and customer service. All for poor quality subs. This would never happen on buffalo road. Avoid at all cost not worth the headache for sub-quality subway
  • DH
    Daniel Hacker
    Nov 18, 2025
    5.0
    Very clean no dust shiny stainless steel and glass..food area very clean and well kept the workers where extremely polite and caring
  • RK
    Rajkamal Kesharwani
    Oct 31, 2025
    5.0
    Great place, very well run, good people working the counters. The owner is a good person as well.
  • CM
    Charlie Murphy
    Oct 27, 2025
    5.0
    From the moment I walk in the young man I believe his name is Scott treats me like family. He remembers exactly how I like my sub even when I can't remember. While he's making an astute description of the sub I asked for he is also thanking customers on their way out while multitasking and running the register. His ability to connect with customers like myself on a human level is something that is lacked in today's food service and society. Someone seriously needs to give this man a raise because he raises my spirits and fills my stomach every week with a smile.
  • BB
    Britteny Berdis
    Oct 24, 2025
    5.0
    A cashier named rob took my order today and was by far the best service I’ve received in quite sometime! Very polite and understanding with my order which I’d say was rather difficult (I was ordering someone else’s sub and wasn’t sure of what they wanted). That being said “JOB WELL DONE!! “ I’d go there everyday if that’s the kind of service I’d receive! A raise would be in order if I had anything to say about it!

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

The Subway restaurant is located at 1501 E 38th St, Erie, PA 16510, United States.

What are the operating hours for this Subway location?

The Subway restaurant is open every day from 9:00 AM to 10:00 PM.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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