Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Erie Subway® Restaurant at 1501 E 38th St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers praised the friendly and attentive service from staff members like Rob and Scott, highlighting their ability to connect with customers.
Food Quality
Overall, the food received positive feedback, with many customers enjoying the subs and describing them as delicious, although there were some complaints about incorrect orders and food preparation.
Cleanliness
The restaurant is frequently noted for its cleanliness, with several reviews mentioning a clean environment and adherence to sanitary standards.
Order Accuracy
There were multiple complaints regarding incorrect orders, particularly with online and mobile orders, leading to customer frustration.
Staff Attitude
While many staff members were praised for their friendliness, some reviews mentioned negative experiences with employee attitudes, particularly during busy times.
DH
Daniel Hacker
6 days ago
5.0
Very clean no dust shiny stainless steel and glass..food area very clean and well kept the workers where extremely polite and caring
RK
Rajkamal Kesharwani
Oct 31, 2025
5.0
Great place, very well run, good people working the counters. The owner is a good person as well.
CM
Charlie Murphy
Oct 27, 2025
5.0
From the moment I walk in the young man I believe his name is Scott treats me like family. He remembers exactly how I like my sub even when I can't remember. While he's making an astute description of the sub I asked for he is also thanking customers on their way out while multitasking and running the register. His ability to connect with customers like myself on a human level is something that is lacked in today's food service and society. Someone seriously needs to give this man a raise because he raises my spirits and fills my stomach every week with a smile.
BB
Britteny Berdis
Oct 24, 2025
5.0
A cashier named rob took my order today and was by far the best service I’ve received in quite sometime! Very polite and understanding with my order which I’d say was rather difficult (I was ordering someone else’s sub and wasn’t sure of what they wanted). That being said “JOB WELL DONE!! “ I’d go there everyday if that’s the kind of service I’d receive! A raise would be in order if I had anything to say about it!
HT
Hi There
Oct 16, 2025
5.0
this subway provides a quality experience great subs great customer service .
my sandwhich artist was named Scott and he was very pleasant and super helpful made me a wonderful sub and upgraded me to a meal to enjoy chips and a drink 😀
The Subway restaurant is located at 1501 E 38th St, Erie, PA 16510, United States.
What are the operating hours for this Subway location?
The Subway restaurant is open every day from 9:00 AM to 10:00 PM.
Does this Subway offer delivery or curbside pickup options?
Yes, this Subway location offers both curbside pickup and delivery services.
Can customers dine in at this Subway restaurant?
Yes, this Subway restaurant serves dine-in customers.
What meals are served at this Subway location?
This Subway serves breakfast, lunch, and dinner.
How can I view the menu or place an order online?
You can view the menu and place orders online at https://subway.com/en-us/restaurant/34331-0/menu/?utm_source=yext-other&utm_medium=local&utm_term=acq&utm_content=34331&utm_campaign=evergreen-2020
Does this Subway restaurant provide catering services?
Yes, catering services are available at this Subway location.
What nearby restaurants can I visit before or after dining at Subway?
Nearby restaurants include Marco's Pizza and Papa John's Pizza, which offer other fast food options close to Subway.
Are there any nearby medical or dental services close to the Subway at 1501 E 38th St?
Yes, Laser Dentistry of Erie and Southeast Medical Center are nearby for dental and medical needs.
Where can I find convenience stores or gas stations near this Subway location?
Kwik Fill, a gas station and convenience store, is located near the Subway restaurant at 1501 E 38th St.