At Papa Johns Pizza in Erie, PA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Erie pizza for any occasion. Call us for pizza delivery in Erie or stop by 3870 PEACH ST for carryout to order the best pizza in Erie, along with breadsticks, wings, and more!
Numerous reviews highlighted rude and unhelpful staff, with several customers expressing dissatisfaction with the service they received.
Delivery Issues
Many customers reported long wait times for delivery, with some experiencing delays of over two hours and receiving cold food.
Food Quality
While some customers praised the pizza and other menu items, others reported receiving incorrect orders or food that did not meet their expectations.
Cleanliness Concerns
Several reviews raised concerns about the cleanliness of the establishment and food preparation practices, including staff not wearing gloves.
Inconsistent Experience
Customers noted a mix of positive and negative experiences, with some praising the food and service while others had significant complaints.
SK
ShreyaReddy Kaipa
Oct 31, 2025
1.0
Very badd… worst service!! Rude customer service.
BR
Bijjam akhil reddy
Oct 31, 2025
1.0
Bad service
CS
Charles Savko
Oct 24, 2025
2.0
First time I visited in Erie Pa. The person I spoke to on the phone was rude and unhelpful. I got the pizza and it was not all that good. Other people may like it but it did not seem any better than any other.
RH
Robert Heck
Oct 12, 2025
5.0
Tried their Philly 🍕 pizza and it was real GOOD!
We got delivery and that was in good time with a smile!
Everyone LOVES the delivery person . . . when it's timely and food looks good!!
😋
IDKY people bust on the company. I've now had Pappa John's at multiple places and it's been consistently good!
JH
Josh Heberlein
Sep 14, 2025
1.0
This place sucks. I have a handful of coupons valid through thanksgiving, tried calling to order and was not answered the first 6 times. I go online to order and the promo code was invalid. Only way I’ll eat this is if there’s a coupon because they charge you $20 for a medium