Papa Johns Pizza

3.7
230 reviews
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Business Details

1713 East 38th Street, Erie, PA
16510, United States
(814) 824-8282
https://locations.papajohns.com/united-states/pa/16510/erie/1713-east-38th-street?utm_source=gmb&utm_medium=organic
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About

Pizza Restaurant
At Papa Johns Pizza in Erie, PA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Erie pizza for any occasion. Call us for pizza delivery in Erie or stop by 1713 East 38th Street for carryout to order the best pizza in Erie, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1713 East 38th Street, Erie, PA
16510, United States

Hours

Reviews

3.7
230 reviews
5 stars
121
4 stars
35
3 stars
13
2 stars
11
1 star
50

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Delivery Issues

Numerous reviews highlighted problems with late deliveries, wrong addresses, and cold food upon arrival.

Food Quality

Feedback varied on food quality, with some praising freshness while others complained about undercooked or burnt pizzas.

Customer Service

Customer service experiences were mixed, with some praising staff friendliness while others reported unprofessional behavior and poor communication.

Online Ordering

Customers found online ordering convenient, but there were complaints about the accuracy of orders and difficulty reaching staff for assistance.
  • SD
    Sean Derringer
    Sep 11, 2025
    5.0
    It is decent chain restaurant pizza. Easy to order online and it is always ready when promised-usually 10 minutes.
  • EP
    Errol Pitter
    Aug 24, 2025
    5.0
    Papa John's Pizza was so good, everything was so fresh and reasonable.
  • JL
    Jerald Levis
    Aug 19, 2025
    5.0
    Papa Johns on East 38th Street delivers a consistently good experience for take-out and delivery, making it a reliable choice when craving pizza. The menu offers a wide selection, from classic favorites to specialty pies, along with wings, sides, and desserts that round out a meal nicely. Orders are usually prepared quickly, and the staff is friendly and efficient at handling both in-person and phone requests. The pizzas arrive hot, with fresh ingredients and the signature garlic sauce that sets Papa Johns apart. While it’s part of a national chain, this location maintains a welcoming feel and provides dependable quality, making it a solid option for a casual meal at home or an easy pick-up
  • SP
    Sara Pruzinsky
    Aug 9, 2025
    1.0
    Our pizza was burnt on the bottom, definitely overcooked. Tried getting ahold of a manager, almost impossible because I get the online services where I can't talk to an actual person. Papa John's used to be my favorite pizza, too expensive to not have a good pizza!
  • DH
    Dave Horvath
    Oct 15, 2021
    3.0
    Ordered a quesadilla , buffalo chicken . Was so sloppy i couldn't pick it up to eat it . Over loaded with sauce . Never order again . Didn't taste all that great either .
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Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for delivery at Papa Johns Pizza in Erie?

Delivery is available Monday through Thursday and Sunday from 10:00 AM to 11:30 PM, and on Friday and Saturday from 10:00 AM to 12:30 AM.

Does Papa Johns Pizza in Erie offer contactless delivery?

Yes, Papa Johns provides no-contact delivery service to ensure safety and convenience.