Papa Johns Pizza

3.7
234 reviews
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Business Details

1713 East 38th Street, Erie, PA
16510, United States
(814) 824-8282
https://locations.papajohns.com/united-states/pa/16510/erie/1713-east-38th-street?utm_source=gmb&utm_medium=organic
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Erie, PA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Erie pizza for any occasion. Call us for pizza delivery in Erie or stop by 1713 East 38th Street for carryout to order the best pizza in Erie, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1713 East 38th Street, Erie, PA
16510, United States

Hours

Reviews

3.7
234 reviews
5 stars
123
4 stars
35
3 stars
13
2 stars
12
1 star
51

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with delivery, including cold food, wrong addresses, and long wait times.

Food Quality

Mixed reviews on food quality, with some praising freshness while others complained about undercooked or burnt pizzas.

Customer Service

Customer service experiences varied widely, with some praising staff friendliness and others reporting unprofessional behavior and difficulty reaching staff.

Order Accuracy

Several customers noted issues with incorrect orders and missing items, leading to dissatisfaction.
  • TT
    Tracey
    Jan 5, 2026
    2.0
    I ordered 2 large pizza with two veggie toppings. The pizza had very little cheese very little sauce. It was dry. I haven’t had Papa John’s in years now I see why.
  • TA
    Teague Amsel
    Dec 6, 2025
    1.0
    Ordered a pizza and some garlic knots. The delivery driver didn't call, knock, or ring the doorbell and just placed the food on the ground without trying to hand it to us at all. Everything was cold when we opened the door to check and see if they did something stupid like this and the screen door knocked the food over. Don't order delivery from this location.
  • SD
    Sean Derringer
    Sep 11, 2025
    5.0
    It is decent chain restaurant pizza. Easy to order online and it is always ready when promised-usually 10 minutes.
  • EP
    Errol Pitter
    Aug 24, 2025
    5.0
    Papa John's Pizza was so good, everything was so fresh and reasonable.
  • JL
    Jerald Levis
    Aug 19, 2025
    5.0
    Papa Johns on East 38th Street delivers a consistently good experience for take-out and delivery, making it a reliable choice when craving pizza. The menu offers a wide selection, from classic favorites to specialty pies, along with wings, sides, and desserts that round out a meal nicely. Orders are usually prepared quickly, and the staff is friendly and efficient at handling both in-person and phone requests. The pizzas arrive hot, with fresh ingredients and the signature garlic sauce that sets Papa Johns apart. While it’s part of a national chain, this location maintains a welcoming feel and provides dependable quality, making it a solid option for a casual meal at home or an easy pick-up
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Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for delivery at Papa Johns Pizza in Erie?

Delivery is available Monday through Thursday and Sunday from 10:00 AM to 11:30 PM, and on Friday and Saturday from 10:00 AM to 12:30 AM.

Does Papa Johns Pizza in Erie offer contactless delivery?

Yes, Papa Johns provides no-contact delivery service to ensure safety and convenience.