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Papa Johns Pizza

3.7
(235 reviews)

Business Details

1713 East 38th Street, Erie, PA
16510, United States
(814) 824-8282

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Erie, PA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Erie pizza for any occasion. Call us for pizza delivery in Erie or stop by 1713 East 38th Street for carryout to order the best pizza in Erie, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1713 East 38th Street, Erie, PA
16510, United States

Hours

Reviews

3.7
235 reviews
5 stars
123
4 stars
35
3 stars
13
2 stars
12
1 star
52

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with the quality of the pizza, including undercooked dough, lack of toppings, and overall dissatisfaction with taste.

Delivery Issues

Numerous reviews highlighted problems with delivery, such as late arrivals, incorrect addresses, and cold food upon delivery.

Customer Service

Feedback indicated inconsistent customer service experiences, with some praising friendly staff while others reported unprofessional behavior and difficulty reaching the store.

Order Accuracy

Several customers expressed frustration with incorrect orders and missing items, suggesting a need for better attention to detail.
  • LW
    L W
    Feb 1, 2026
    1.0
    Dude. Pizza is usually alright, even if its bad. The pizza I had delivered tonight was the worst pizza I have ever had. Barely had cheese, paid for double mushroom and barely had mushroom. Added bacon, imitation bacon bits were located under the cheese. The pizza needed to cook more after it arrived. Flavor was wack on top of it all. Wasted $20....and this economy. I'm so disappointed. My driver was great but what on earth is happening with the quality here?
  • TT
    Tracey
    Jan 5, 2026
    2.0
    I ordered 2 large pizza with two veggie toppings. The pizza had very little cheese very little sauce. It was dry. I haven’t had Papa John’s in years now I see why.
  • TA
    Teague Amsel
    Dec 6, 2025
    1.0
    Ordered a pizza and some garlic knots. The delivery driver didn't call, knock, or ring the doorbell and just placed the food on the ground without trying to hand it to us at all. Everything was cold when we opened the door to check and see if they did something stupid like this and the screen door knocked the food over. Don't order delivery from this location.
  • SD
    Sean Derringer
    Sep 11, 2025
    5.0
    It is decent chain restaurant pizza. Easy to order online and it is always ready when promised-usually 10 minutes.
  • AH
    Alex Hetrick
    Dec 2, 2023
    4.0
    Personal favorite of the chain pizzas. Staff fast, says pick ups done before they are. Otherwise great pizza.

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for delivery at Papa Johns Pizza in Erie?

Delivery is available Monday through Thursday and Sunday from 10:00 AM to 11:30 PM, and on Friday and Saturday from 10:00 AM to 12:30 AM.

Does Papa Johns Pizza in Erie offer contactless delivery?

Yes, Papa Johns provides no-contact delivery service to ensure safety and convenience.

Brand Certified Facts from Papa Johns Pizza

This information is certified by Papa Johns Pizza and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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