Panera Bread

4.1
412 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Erie is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
2501 West 12th Street, Erie, PA
16506, United States

Hours

Reviews

4.1
412 reviews
5 stars
240
4 stars
78
3 stars
38
2 stars
20
1 star
36

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some customers praising freshness while others reported issues with portion sizes and taste.

Customer Service

Customer service experiences vary widely; some reviews highlight friendly and helpful staff, while others mention rude management and poor handling of complaints.

Pricing

Many customers find the prices to be high relative to portion sizes and quality, leading to dissatisfaction.

Cleanliness

The cleanliness of the establishment is noted positively by some, but others reported dirty dining areas.

Order Accuracy

Several customers experienced issues with order accuracy, including receiving incorrect items or incomplete orders.
  • JJ
    Jon J
    Nov 28, 2025
    2.0
    Ok frozen food
  • DR
    Debbie R
    Oct 14, 2025
    5.0
    I always buy their cheese broccoli soup for someone very special to me that has had problems and can’t have solid food right now and it is delicious. She enjoys it and I’ve always enjoyed it. Also, my mother loves their orange scones so I frequent there to pick those up for her! Great place to have a delicious breakfast or a really tasty lunch. I love their pick two.!! Always a friendly face when I visit there and something delicious to eat!!
  • KB
    Karla Bretz
    Sep 20, 2025
    1.0
    Tried to purchase bagels and redeem my bday treat today through an online order. They were out of quite a few bagels, which would have been good to know before showing up. They really didn’t have what I needed for the order, and they did offer a refund. However, the manager told me I should have been there 10 minutes earlier (mind you, the order was placed a little before that time), bc someone bought all the bagels I wanted. Before I had much time to reply, she snatched up my bags and walked away. I’ll never come to this one again.
  • SA
    Stephanie A. Achille
    Sep 10, 2025
    5.0
    This branch of Panera always goes above & beyond for me! The food is excellent, and customer service not only friendly but helpful too. The displays and store always appear top notch as well. This visit, the online app suggested something the store was currently out of for the day. The manager/Erin kindly called me prior to my pickup time, and we figured out another great option. Upon me walking in for my order, I also witnessed the staff trying to work with a very disgruntled customer. Staff handled the situation very professionally, offering an apology for the mishap and also flexibility of options to better the situation overall. Although the customer clearly wanted to air her grievances loudly and make a scene, this team remained calm and polite. Reminder to be kind and gracious to those that show up. They’re hiring too!!

Frequently Asked Questions About Panera Bread

Does Panera Bread Erie accept reservations?

No, Panera Bread Erie does not accept reservations.

What are the standard opening hours for Panera Bread Erie?

Panera Bread Erie is open from 6:30 AM to 9:00 PM Monday through Saturday, and 7:00 AM to 8:00 PM on Sunday.