CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Erie is here with warmth and welcome. Panera Bread. Food as it should be.
Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude behavior from management and poor handling of complaints.
Food Quality
Food quality received varied reviews, with some customers enjoying the meals while others complained about portion sizes, incorrect orders, and declining quality.
Cleanliness
The cleanliness of the establishment was noted positively by some, but others reported dirty dining areas and unsatisfactory conditions.
Pricing
Many customers expressed concerns about high prices relative to portion sizes and food quality, indicating a perception of declining value.
JF
Jake Francis
Feb 26, 2026
5.0
BBQ chick sandwich was good
JK
Jacob Kray
Feb 14, 2026
5.0
Layth is the goat. He offered me amazing customer service in a fast manner and with kindness and efficiency. Food was great. 100% recommend.
JJ
Jon J
Nov 28, 2025
2.0
Ok frozen food
DR
Debbie R
Oct 14, 2025
5.0
I always buy their cheese broccoli soup for someone very special to me that has had problems and can’t have solid food right now and it is delicious. She enjoys it and I’ve always enjoyed it. Also, my mother loves their orange scones so I frequent there to pick those up for her! Great place to have a delicious breakfast or a really tasty lunch. I love their pick two.!! Always a friendly face when I visit there and something delicious to eat!!
KB
Karla Bretz
Sep 20, 2025
1.0
Tried to purchase bagels and redeem my bday treat today through an online order. They were out of quite a few bagels, which would have been good to know before showing up. They really didn’t have what I needed for the order, and they did offer a refund. However, the manager told me I should have been there 10 minutes earlier (mind you, the order was placed a little before that time), bc someone bought all the bagels I wanted. Before I had much time to reply, she snatched up my bags and walked away. I’ll never come to this one again.
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