CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Erie is here with warmth and welcome. Panera Bread. Food as it should be.
Customers generally enjoyed the food, particularly the soups and sandwiches, but some reported issues with portion sizes and food temperature.
Service Issues
Several reviews highlighted inconsistent service, including slow wait times, order inaccuracies, and unprofessional behavior from staff.
Pricing Concerns
Many customers found the prices to be high relative to portion sizes and quality, leading to complaints about value for money.
Cleanliness
Feedback indicated that cleanliness varied, with some locations reported as dirty and others praised for being well-maintained.
Staff Attitude
While some customers appreciated friendly and helpful staff, others experienced unwelcoming or rude service.
RW
R.L. Waitz
6 days ago
1.0
Horrible service. I drove over an hour to Erie, got Panera Bread as take out before heading home, only to find when I got home that 2 out of 4 orders were in the bag; there were no sandwiches. When I called to complain, I got no apology and a flippant "assistant manager " who said she couldn't drive me my order and she would "put me in the book of complaints"
Maybe if the staff hadn't been so keen on discussing their weekend hotel room with the boyfriend in front of me, they could have gotten my order right. The dumbing down of America, people.
SS
Shari Sullivan
Oct 28, 2025
2.0
Second time ive stopped in and got a bagel and pecan braid to go.gor home ..both hard as rocks!!! Guess ill stick to Yorktown panera!!!
PE
Primal Expressions
Oct 14, 2025
1.0
Young black lady taking my order was amazing. That same young lady was disrespected in front of customers by a blonde girl in a blue shirt who mist have been a shift leader or manager. Management shouldn’t disrespect employees because they are upset by another customer who was acting like a Karen. This manager didn’t speak to any of the other white employees the same way actually spoke to them very nice and asked instead of giving abrasive directions to the young black girl. Then proceeded to complain about the customer and the young girl to other employees after. Extremely unprofessional and sounded very racially belligerent.
KB
Karla Bretz
Sep 22, 2025
5.0
After a horrible experience at the 12th st location a couple days ago, I really reconsidered patronizing the corporation ever again. I’m glad I gave them another chance, albeit a different location. Bagels were perfect and I didn’t get a lecture on how I should have placed an order earlier (even though my order was in 10-15 min before the walk in). Glad there are still some good employees out there!
Does Panera Bread offer a drive-thru and pickup service in Erie?
Yes, the Erie location has a drive-thru and offers quick pick-up services.
What kind of meals can I enjoy at Panera Bread Erie?
You can enjoy breakfast, lunch, brunch, and dinner at Panera Bread Erie.
Are there any nearby coffee shops or bakeries around Panera Bread Erie?
Yes, nearby options include Dunkin' (a coffee shop and smoothie bar) and Crumbl Cookies bakery.
What nearby restaurants can I visit around Panera Bread Erie?
Nearby restaurants include Taco Bell (fast food Mexican), Firehouse Subs Peach Street (sandwich shop), HoneyBaked Ham Company (cafe and deli), Famous Dave's (barbecue), Torero's (Mexican), and F&F Poke Bowl on Peach St.
Are there any nearby wellness and beauty salons near Panera Bread Erie?
Yes, nearby beauty and wellness places include Formosa Hair Studio, Pampered Peach Wax Studio, Bellissima Brow Boutique, Naomis Way Beauty, Sally's Salon of Style, Bella's Healing Hands Massage, Simply Zen, Brilla Aesthetics and Wellness, LuxeTan, Sola Salon Studios, and Reason Salon LLC.