Panera Bread

4.1
653 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Erie is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
1935 Keystone Drive, Erie, PA
16509, United States

Hours

Reviews

4.1
653 reviews
5 stars
353
4 stars
159
3 stars
60
2 stars
27
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including incorrect orders, slow service, and unprofessional staff behavior.

Food Quality

While many enjoyed the food, there were complaints about portion sizes, food temperature, and inconsistencies in meal preparation.

Pricing Concerns

Numerous reviews highlighted that prices are perceived as high, with some customers feeling that the value does not match the cost.

Cleanliness

Several customers noted cleanliness issues in the dining area, including dirty tables and unsanitary conditions.

Positive Staff Interactions

Despite service issues, some customers praised individual staff members for their friendliness and helpfulness.
  • CZ
    Cassie Zipperi
    2 days ago
    2.0
    Soup was cold and employee was very rude about it
  • BL
    Beth Liggett
    Dec 27, 2025
    4.0
    Excellent quality but the prices just keep going up. How come a tiny cup of soup and a bagel and cream cheese is over $11?
  • TS
    Travis Schmidt
    Nov 25, 2025
    1.0
    The server Michael needs to slow down. We did not get our membership number in the register because he was too fast. We also wanted both bagels to be toasted and he toasted only one of them
  • RW
    R.L. Waitz
    Nov 18, 2025
    1.0
    Horrible service. I drove over an hour to Erie, got Panera Bread as take out before heading home, only to find when I got home that 2 out of 4 orders were in the bag; there were no sandwiches. When I called to complain, I got no apology and a flippant "assistant manager " who said she couldn't drive me my order and she would "put me in the book of complaints" Maybe if the staff hadn't been so keen on discussing their weekend hotel room with the boyfriend in front of me, they could have gotten my order right. The dumbing down of America, people.
  • SS
    Shari Sullivan
    Oct 28, 2025
    2.0
    Second time ive stopped in and got a bagel and pecan braid to go.gor home ..both hard as rocks!!! Guess ill stick to Yorktown panera!!!

Frequently Asked Questions About Panera Bread

Does Panera Bread in Erie accept reservations?

No, Panera Bread in Erie does not accept reservations.

What are the opening hours for Panera Bread in Erie?

Panera Bread is open from 6:30 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sundays.