CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Erie is here with warmth and welcome. Panera Bread. Food as it should be.
While some enjoyed the food, many complained about inconsistencies in quality, portion sizes, and freshness.
Cleanliness
Several reviews highlighted unsanitary conditions in the dining area and at the service counters.
Pricing Concerns
Many customers felt the prices were too high for the portion sizes and quality of food received.
Positive Experiences
Despite the negatives, some customers praised specific menu items and the overall atmosphere.
JM
Joan Marshall-Ragusa
Jan 8, 2026
5.0
Soups are delicious and service great. Noise level was quite high.
DB
Denise Breski
Dec 21, 2025
1.0
My husband and I just wanted to get a cup of soup for lunch. Sounds simple, but not at Panera. The service has been slow at this location the last few times we were here, so we expected that. However, we didn't think that the employees wouldn't know the difference between their Chicken Noodle soup (which had not one single noodle in it) and their Cream of Chicken and Wild Rice soup. When my husband tried to explain that they had given him the incorrect soup, the girl at the counter told him that his soup was the Cream of Chicken and Wild Rice (not a creamy broth at all and no rice to be found) and it was just watery today. If the soup had even had some noodles and been more than some broth, my husband would probably just have eaten it and kept his mouth shut, but this is ridiculous. We won't be back.
CL
Carla Laris
Dec 10, 2025
2.0
Sandwich and soup was good but scones were extremely dry and cashier was rude and had a horrible attitude. Tables were dirty and floor was covered in crumbs
SV
Stacy Vogel
Dec 4, 2025
1.0
I sat in the driveway through for 30 minutes to get a bowl of soup. This is
MD
Marybeth Dale
Dec 1, 2025
2.0
I have ordered the chicken harvest salad many times. The salad is never the same, it keeps getting smaller. I just ordered this salad full size tonight and only got a half of salad, looks like the wrong container was used. This has been happening alot lately.
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