Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders and missing items.
Service Speed
Customers experienced long wait times, particularly in the drive-thru, with some waiting over 20 minutes.
Food Quality
There were numerous complaints about cold, stale, or poorly prepared food, including burnt items and incorrect temperatures.
Staff Attitude
Several reviews highlighted rude or unhelpful staff, contributing to a negative customer experience.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and poor maintenance.
LA
Lisa Adams
Dec 31, 2025
2.0
Food was cold as usual!!
ZW
Zach Walker
Dec 23, 2025
1.0
They are guaranteed to mess up your order. 70% chance of your order being wrong I'm tired of dealing with this place I'm not giving them more business.
RR
RickTroActive
Dec 20, 2025
1.0
Drive-Thru, told to wait as they needed to make fresh fries. Roughly 10 minutes later they brought me out a bag with literally cold / stale fries... Remembering why I haven't eaten this garbage in nearly a year.
CS
CouponQueen & SalesKing
Dec 12, 2025
2.0
Get told to wait at drive thru speaker only to see car after car go on the other side to make a big line then lady has an attitude when I say something about it. She also ripped my debit card out my hand at payment window..
LP
Lauren Pedersen
Nov 26, 2025
2.0
The tall older lady at the window in the mornings has a really bad attitude and she’s insanely rude. Hopefully they change her from the front and put her in the back to make food where she can’t be rude to customers.