McDonald's

3.5
1431 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4316 Buffalo Rd, Erie, PA
16510, United States

Hours

Reviews

3.5
1,431 reviews
5 stars
512
4 stars
315
3 stars
237
2 stars
112
1 star
255

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times at both the drive-thru and inside the restaurant, often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.

Staff Behavior

Several customers noted rude or unprofessional behavior from staff, including dismissive attitudes and poor customer service.

Cleanliness

Multiple reviews mentioned unsanitary conditions within the restaurant, including dirty tables and trash.

Food Quality

Feedback indicated inconsistent food quality, with reports of cold or improperly cooked items.
  • DM
    David Michael
    Dec 28, 2025
    1.0
    Drive thru is always backed up because there aren't nearly enough employees. Please fire the maanager and franchise owner, and replace them with ones that knows how to run a business.
  • EP
    Eleena Leihuanani King (Mrs. Frank Pollock)
    Dec 24, 2025
    5.0
    This is my 8yr. old's favorite place to eat for fast food
  • HP
    hannah puline
    Dec 14, 2025
    1.0
    Hashbrown hardly cooked, my mcmuffin wasnt toasted at all. Both of my burritos were cold! Could not eat any of my breakfast. I hardly ever come to McDonald's cause of wasting money in the past and I just dont care for it anymore but I do like their breakfast once in a while. The past 2 times have been horrible. I know how it can be to work in the fast food industry but my order was not difficult and it was not busy.
  • HH
    HP
    Dec 14, 2025
    1.0
    Hashbrown hardly cooked, my mcmuffin wasnt toasted at all. Both of my burritos were cold! Could not eat any of my breakfast. I hardly ever come to McDonald's cause of wasting money in the past and I just dont care for it anymore but I do like their breakfast once in a while. The past 2 times have been horrible. I know how it can be to work in the fast food industry but my order was not difficult and it was not busy.
  • MW
    Melissa Woolstrum
    Dec 3, 2025
    3.0
    Make sure you have correct change or order ahead. It seems like the walk ins are last to be served unless you are doordash and flash your phone. They also don't know how to count your change and give no pennies at all.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 4316 Buffalo Rd, Erie, PA?

McDonald's is open 24 hours every day of the week.

Does McDonald's offer drive-thru service and what are its hours?

Yes, McDonald's has a drive-thru open 24/7 every day.