McDonald's

3.1
1581 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2529 Broad St, Erie, PA
16501, United States

Hours

Reviews

3.1
1,581 reviews
5 stars
484
4 stars
246
3 stars
265
2 stars
138
1 star
448

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru and for food orders, with some waiting over 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with several customers noting unprofessional behavior and poor customer service.

Food Quality

There were complaints about food being cold, improperly prepared, or not fresh, although some customers did report positive experiences with food quality.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms and food preparation areas.
  • AS
    Abby Swift
    1 day ago
    1.0
    Food is good like always. Cashier can't count and gave me a hard time about how much money I gave them. Manager didn't care the worker messed up, gave me a hard time, and didnt even tell the worker they messed up. Never coming to this location ever again
  • MR
    Molly Rose
    1 day ago
    5.0
    quickest service i've ever received at a fast food restaurant and they have never got my order wrong! this mcdonald's isn't the closest to me, but its sure worth the extra drive!
  • NS
    Natsu Subedi
    2 days ago
    1.0
    Horrible service, food took forever to come(30 minutes), even though its "fast food"
  • BC
    Ben Coyne
    Dec 12, 2025
    1.0
    Place is so slow for no reason. 2 cars in front of me and it's still takes 20 mins for food
  • TB
    Thomas Brown
    Dec 5, 2025
    5.0
    On an incredibly busy Friday evening, I was met with a smile and a positive environment...The holidays can be stressful and I had a great experience...Keep up the good work!...💪💯

Frequently Asked Questions About McDonald's

What are the operating hours for dine-in at McDonald's at 2529 Broad St, Erie?

McDonald's at 2529 Broad St, Erie is open 24 hours a day, 7 days a week for dine-in service.

When can I use the drive-thru at this McDonald's location?

The drive-thru at McDonald's on Broad St is open 24/7, all week long.