Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,566 reviews
5 stars
478
4 stars
245
3 stars
264
2 stars
137
1 star
442
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude staff, slow service, and poor attitudes from employees.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
Several customers mentioned cold or poorly prepared food, with complaints about greasy items and lack of freshness.
Management Issues
There were multiple mentions of poor management practices, including unprofessional behavior from staff and lack of oversight.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and noted improvements in food quality at times.
- XSXander SprongNov 16, 20251.0They forgot 5 things on our order and several on our friends. The bathroom was absolutely disgusting and completely unusable
- SBSwag BoyNov 1, 20251.0Messing up orders
- TCTay CarterOct 29, 20251.0I have came here 3 days in a row absolutely disappointed I'm done after this, staff cussing , bending each other over counters , food absolutely cold when I order all my food cook to order , poor attitudes and n never getting no sauces . There is no reason I live 5min away and my food feel like it's been outside all day . New management and staff needed 2nd nd 3rd shift to be exact
- JJJessica Price (Jp)Oct 29, 20252.0The service is slow and the food is greasy and the sandwiches are not put together properly
- SSShirley StantonOct 15, 20252.0This was the most dissatisfactory meal that my husband and I ever had! From the moment we walked into McDonald's, it took forever for us to be waited on. The woman at the cash register just glared at us. I think she was having a bad day. She took our order and we waited at least a half an hour for a quarter pounder meal and a big Mac meal. I don't see how that could be so difficult to complete or take so long. My husband went back over to try to get some ketchup while they were busy working getting orders together. He stood there forever and the the employees were like robots doing their work. They never looked at him. We're never friendly. Asked if everything was okay. Just plain miserable people. At least that's the way it looked. My husband says he will never go back to McDonald's again and the food was cold besides that. So there you have it. This is the probably the first rotten given.
Frequently Asked Questions About McDonald's
What are the operating hours for dine-in at McDonald's at 2529 Broad St, Erie?
McDonald's at 2529 Broad St, Erie is open 24 hours a day, 7 days a week for dine-in service.
When can I use the drive-thru at this McDonald's location?
The drive-thru at McDonald's on Broad St is open 24/7, all week long.
Does McDonald's offer delivery services?
Yes, delivery services including same-day and no-contact delivery are available every day from 4:00 AM to 3:59 AM the next day.
How can I place an order for delivery or curbside pickup at this McDonald's?
You can order delivery or curbside pickup through the McDonald's App or online using the provided delivery URL: https://mcdonalds.order.online/business/-5579
What payment methods are accepted at McDonald's on Broad St?
McDonald's accepts various payment options including American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is McDonald's located in Erie, PA?
This McDonald's is located at 2529 Broad St, Erie, PA 16501, USA.
Are there any nearby fast food competitors to this McDonald's?
Yes, Burger King and Subway are nearby fast food restaurants located close to the McDonald's on Broad St, offering alternative dining options.
What hardware stores are near McDonald's on Broad St?
Ace Hardware and A. Duchini Ace Hardware are nearby hardware stores where customers can shop before or after dining at McDonald's.
Are there any nearby tax services close to McDonald's?
Yes, Jackson Hewitt Tax Service and Liberty Tax Service are located near McDonald's, convenient for customers who may need tax assistance.
Can I access WiFi and use mobile offers at this McDonald's location?
This McDonald's location offers free WiFi and mobile offers through their app for a convenient and connected experience.