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McDonald's

3.1
(1597 reviews)

Business Details

2529 Broad St, Erie, PA
16501, United States
(814) 455-0728
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2529 Broad St, Erie, PA
16501, United States

Hours

Reviews

3.1
1,597 reviews
5 stars
487
4 stars
247
3 stars
265
2 stars
141
1 star
457

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy.

Staff Attitude

Many reviews highlighted rude or unprofessional behavior from staff, contributing to a negative customer experience.

Food Quality

There were numerous complaints about cold food, incorrect orders, and overall poor food preparation.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions, particularly in the bathrooms.

Positive Experiences

A few customers praised specific staff members for their friendliness and good service, indicating that there are positive experiences amidst the negative feedback.
  • JC
    Jared Chromik
    3 days ago
    1.0
    You guys should close the store down if you are "short staffed". I checked the store hours before I came it says 24hrs on google. Super irritating since that was gonna be my dinner after work. Also why did you guys serve the car in front of me and when I pull up you are suddenly "short staffed". Unacceptable.
  • AM
    Apøllo Meløtto
    Feb 21, 2026
    1.0
    I doordash because I don't have transportation and almost every time I do they forget something or something is wrong. This is almost every single time tbh I don't recommend this location.
  • MB
    Mike BigMac
    Feb 19, 2026
    1.0
    There was a poor older gentleman waiting patiently at the counter and employees just ignored him I was there for about ten minutes and he was still waiting to be helped when I left
  • AS
    Amy S.
    Feb 10, 2026
    2.0
    They were so worried about getting all the doordash orders (which were still sitting there waiting to be picked up when I left) that they left me and my 10 yr old waiting for a single 6 pc Happy meal for more than a half an hour. The poor kid was exhausted and just wanted to eat her Happy meal (and be happy 😊) aand go home n go to bed.
  • SP
    Skyonna Pacley
    Feb 5, 2026
    1.0
    IF I could give zero stars I would the person on drive through seems to hate his life and seems to be miserable. The disrespect is absurd and the fact that I takes them 6 generations to get a simple order is insane. I’ve worked fast food and Taco Bell’s biggest thing is customer satisfaction at least the one I worked at I wouldn’t bring my worst enemy to this dump if you read this don’t waste your time coming here or don’t come here with high expectations.

Frequently Asked Questions About McDonald's

What are the operating hours for dine-in at McDonald's at 2529 Broad St, Erie?

McDonald's at 2529 Broad St, Erie is open 24 hours a day, 7 days a week for dine-in service.

When can I use the drive-thru at this McDonald's location?

The drive-thru at McDonald's on Broad St is open 24/7, all week long.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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