McDonald's

3.5
1481 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2643 West 26th Street, Erie, PA
16506, United States

Hours

Reviews

3.5
1,481 reviews
5 stars
501
4 stars
336
3 stars
293
2 stars
113
1 star
238

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported excessively long wait times for their orders, often exceeding 20-30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Staff Attitude

Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Management Issues

Several reviews pointed to poor management practices, including understaffing and lack of training for new employees.

Food Quality

Feedback indicated inconsistent food quality, with reports of cold or poorly prepared items.
  • WW
    Wayne
    6 days ago
    1.0
    Smells absolutely awful in here, like stinky feet... the whole restaurant.......
  • JH
    Jason Holland
    Nov 13, 2025
    3.0
    Fries were cold , no sauce for nuggets 😕 I will drive out of my way next time to go to one of the other McDonald's nearby. By far worst in the area
  • BK
    brooke Kujawa
    Nov 13, 2025
    1.0
    Went here for breakfast this morning because I needed something quick before going out of town… ordered 2 sandwiches and both of them had what looked like mold or maybe some blue from the wrapper. Ended up tossing them both…
  • RS
    Rylee Sigler
    Nov 7, 2025
    2.0
    aint no absolute way should i be sitting literally 2 cars away from the 2nd window for going on 25 minutes mc donalds get ya stuff together
  • CC
    Cathryn Correll
    Oct 28, 2025
    1.0
    Waited 20 mins to pick up my mobile order in the drive thru. The one speaker wasn’t working. I finally got to the first window. A woman with blonde hair wearing a blue shirt was completely rude and unprofessional. I let her know the one speaker wasn’t working. She told me they’re on a time limit and to go back around. No apology, no solution. I told her I was picking up a mobile order. She took the code and as the door was closing quickly said “have a good day”. No care in the world for customers. If the speaker is broken, call someone to fix it? Pick up a sign saying it is broken? Be proactive. lol. I have 3 young kids in the car who are restless waiting for what should be maybe 5-7 mins in a drive thru and yet she is on a “time limit”?

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 2643 West 26th Street, Erie?

McDonald's at 2643 West 26th Street in Erie is open from 5:00 AM to 12:00 AM Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Fridays and Saturdays.

What are the delivery hours for this McDonald's location?

Delivery is available from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, and until 12:30 AM on Fridays and Saturdays.