Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,504 reviews
5 stars
502
4 stars
338
3 stars
295
2 stars
113
1 star
256
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely slow service, with long wait times in both drive-thru and inside the restaurant, often leading to incorrect orders.
Food Quality
Many reviews mentioned poor food quality, including cold items, incorrect orders, and unsanitary conditions.
Staff Attitude
Several customers noted unprofessional behavior from staff, including rudeness and lack of attention to customers.
Management Concerns
There were complaints about poor management and organization, leading to confusion and dissatisfaction among customers.
Mixed Experiences
While some customers had positive experiences with friendly staff and good food, these were overshadowed by the majority of negative feedback.
- JIJonna Insler3 days ago1.0One of the worse McDonald branch we ever went through, awhile ago they almost forgot my husband drink good thing my husband remind them and half way home I notice they only give us 2 hash browns despite I order 3, they always have missed orders last time I have missing nuggets too
- JFJordan FoleyJan 4, 20261.0Ok so we ordered 2 20 pieces at first we only got one so I went back in to get the second one the employees were standing around on their phones when I went in then when I got home to eat my food was cold I will not be returning to this McDonald’s again !!!!
- MMMorgan McLaughlinJan 4, 20261.0I went to get food at 12:40 PM after a 13 hour shift while pregnant just wanting one meal they had their friends waiting outside and lied and said that the power had shut off and nothing was working even though they were all sitting in there on their phones and would not give me anything except for a sweet tea stating that they closed in 15 minutes.
- AKApril KapsarJan 3, 20261.0This restaurant is sooo slow . I waited more than 8 minutes in line and did not get to order!! The staff are not in proper uniform, wearing sweatpants and hoodies!!! Absolutely rediculous that McDonald’s let this happen!! I know it’s fast food , but it could def be better!! Management needs to step it up!!
- RKRebecca KarlDec 15, 20251.0It took 35 minutes from the time we ordered at the microphone to the time we got our food. I ordered two happy meals. We sat at the first window so long the woman working asked me to pay for two different orders after my own. Completely tone deaf and unaware that the line had not even moved. Her hair also got stuck in the window twice. Unsanitary. When we finally got to the second window the woman there tried to give me a mobile order incorrectly. Then she stood in front of the window EATING FRIES like literally touching her mouth and everything while we waited 10 more minutes to actually get our own food. NONE of the staff were wearing uniforms, hats, hair nets, or anything. The line was so long at least 7 or 8 people got out of it. This is just completely ridiculous and unsustainable. 12/15/25 at 6pm EST
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 2643 West 26th Street, Erie?
McDonald's at 2643 West 26th Street in Erie is open from 5:00 AM to 12:00 AM Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Fridays and Saturdays.
What are the delivery hours for this McDonald's location?
Delivery is available from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, and until 12:30 AM on Fridays and Saturdays.
Does this McDonald's have drive-through service and what are its hours?
Yes, this McDonald's offers drive-through service from 5:00 AM to 12:00 AM Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.
What ordering options are available at this McDonald's?
You can order through the McDonald's App, use curbside pickup, delivery, same-day delivery, or no-contact delivery services.
Which payment methods does this McDonald's accept?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is WiFi available at this McDonald's?
Yes, WiFi is available for customers at this McDonald's.
Where can I find more information about the menu for this McDonald's?
The full menu can be viewed online at https://www.mcdonalds.com/us/en-us/full-menu.html
What nearby activities can I enjoy before or after visiting McDonald's at West 26th Street?
You can visit the Around the Post Indoor Pickleball Center Erie, PA for some sports fun, or check out the Westwood Racquet Club which offers tennis and golf facilities nearby.
Are there any nearby automotive services near this McDonald's?
Yes, Bonnell's Auto Sales and CarsRusErie car dealerships, as well as O'Reilly Auto Parts, are nearby for automotive needs.
What nearby medical and health-related services are close to McDonald's on West 26th Street?
Nearby health services include Grifols Biomat USA - Plasma Donation Center, Biomat USA, Inc. clinical laboratories, Contemporary Ophthalmology eye care clinic, and the Leukemia Lymphoma Society pharmacy and charity organization.