Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported consistently poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews mentioned issues with food quality, such as cold items, incorrect orders, and unsatisfactory preparation.
Staff Attitude
Several customers noted unprofessional behavior from staff, including rudeness and lack of attention to customers.
Management Issues
There were complaints about poor management and lack of organization, leading to inefficient service and customer dissatisfaction.
SL
Steven Luce
1 day ago
1.0
They didn't get our order right. Our food was ice cold and my great granddaughter pancakes were hard around the edges.
MB
Mya Brown
1 day ago
1.0
I was there last night between seven and eight and two of your workers were fighting and I don’t know if they were play fighting, but that is so unprofessional and they were running around going in lobby and running into the bathroom and being loud while we were waiting for our food
RL
Randi Layne
Feb 14, 2026
1.0
In all the years comming here, not once have they gotten my order right. I work in good service and the teens I train don't even get orders wrong this often.
AW
Amber Walker
Feb 7, 2026
1.0
Majority of people working here are wearing headphones. Not the drive thru head set, yes I know the difference. The manager is nice but most of the people working here are rude even to the manager. The girl working counter rolled her eyes when I asked to talk to a manager. I was also in line behind someone else who had just been in drive thru where their order was messed up as well. While waiting for a correct order I saw a woman return her sandwich because the bun was "rock hard" as she said.
EE
erieluce
Feb 3, 2026
1.0
As pretty much all McDonald’s these days, the service was incredibly slow and the food was lousy when we got it. I waited 13 minutes (after I ordered) in the drive thru line for a Hamburger Happy Meal and the food wasn’t even fresh when we got it. McDonald’s has become synonymous with lousy food and long wait times. This one exemplifies what has now become the standard at pretty much every McDonald’s I go to. How disappointed Ray Kroc and the McDonalds brothers would be…..
What are the regular business hours for McDonald's at 2643 West 26th Street, Erie?
McDonald's at 2643 West 26th Street in Erie is open from 5:00 AM to 12:00 AM Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Fridays and Saturdays.
What are the delivery hours for this McDonald's location?
Delivery is available from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, and until 12:30 AM on Fridays and Saturdays.
Does this McDonald's have drive-through service and what are its hours?
Yes, this McDonald's offers drive-through service from 5:00 AM to 12:00 AM Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.
What ordering options are available at this McDonald's?
You can order through the McDonald's App, use curbside pickup, delivery, same-day delivery, or no-contact delivery services.
Which payment methods does this McDonald's accept?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is WiFi available at this McDonald's?
Yes, WiFi is available for customers at this McDonald's.
Where can I find more information about the menu for this McDonald's?
The full menu can be viewed online at https://www.mcdonalds.com/us/en-us/full-menu.html
What nearby activities can I enjoy before or after visiting McDonald's at West 26th Street?
You can visit the Around the Post Indoor Pickleball Center Erie, PA for some sports fun, or check out the Westwood Racquet Club which offers tennis and golf facilities nearby.
Are there any nearby automotive services near this McDonald's?
Yes, Bonnell's Auto Sales and CarsRusErie car dealerships, as well as O'Reilly Auto Parts, are nearby for automotive needs.
What nearby medical and health-related services are close to McDonald's on West 26th Street?
Nearby health services include Grifols Biomat USA - Plasma Donation Center, Biomat USA, Inc. clinical laboratories, Contemporary Ophthalmology eye care clinic, and the Leukemia Lymphoma Society pharmacy and charity organization.
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