Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or improperly cooked items.
Staff Attitude
Several customers noted unprofessional or rude behavior from staff, particularly from management, impacting their overall experience.
Cleanliness
Multiple reviews mentioned cleanliness issues within the restaurant, including dirty tables and overflowing garbage.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good food quality during certain visits.
CB
Charles Binney
3 days ago
3.0
Went for breakfast and got 2 meals paid for them and then was told they were substituting French fries cause they were out of hashbrowns. This was a Saturday morning. It turned out ok cause they changed their hashbrowns awhile ago and they aren't very good anymore.
RK
Ray Kroc
Feb 16, 2026
1.0
I Doordash and at times this can be a very hard job to make reasonable money doing. So when I come to a pickup and the order is not ready on time it really cuts into my earnings. The other day I came to pick up an order at this location. I stood in the lobby for over 12 minutes "past the due time" and I watched this order sit on the shelf for about 8 minutes while all the ice was melting into nothing in the 3 soda's as it waited for the food. When the food did come up, I watched an employee pack it up as slow as humanly possible while he told a story to his coworker. The order was packed and ready "finally" only for me to watch for almost 2 more minutes as the employee continued to finish his story before coming to hand me the order. My car was running...my time was burning away...and this did not need to happen if someone was doing there job instead of telling stories about their week. Please be more considerate of other peoples time when running doordash orders and get the order out to us as fast as you can...not as slow as humanly possible.
ES
Emily Szwaczkowski
Dec 31, 2025
1.0
If I could give zero stars I would. Terrible experience the staff was complaining that they had to be there and that we came in to eat…. We ordered and when we got our food watched the waitress drop some of our fries. But the worst part was the food the fries were so stale and old they were inedible, and my chicken pattie was literally purple when I bit into it. When leaving we were locked in the restaurant as well and the door was near frozen shut. Waste of my time and money.
DB
David Blumberg
Dec 5, 2025
5.0
Awesome staff - friendly and helpful!
OH
Orlando Harris
Dec 1, 2025
5.0
Everything I want is made Too order fresh cookies and pies best warm hot
What are the regular operating hours of McDonald's at 2065 Interchange Rd, Erie, PA?
McDonald's is open every day from 5:00 AM to 11:00 PM.
When is the drive-through service available at this McDonald's location?
The drive-through operates daily from 6:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's?
Delivery is available every day from 7:00 AM to 10:30 PM.
Which payment methods are accepted at McDonald's Erie location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer any delivery or pickup services?
Yes, they offer curbside pickup, delivery, same day delivery, and no-contact delivery.
Can I order McDonald's using a mobile app?
Yes, you can order via the McDonald's App available on Apple App Store and Google Play Store.
What facilities and services are available at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Which nearby bank can customers use when visiting McDonald's at Interchange Rd?
PNC Bank and Citizens Bank Supermarket Branch are nearby and offer ATM and banking services.
Where can I find nearby coffee shops to visit after enjoying a meal at McDonald's?
Nearby coffee shops include Starbucks and Picasso's Erie, perfect for coffee or a cafe experience.
Are there nearby entertainment or shopping options close to McDonald's Erie?
Yes, Moe's Southwest Grill for dining, Shoe Carnival and T.J.Maxx for shopping, and Redbox for rentals are all nearby.
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