Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback indicates a mix of positive and negative experiences with staff, ranging from friendly and helpful to rude and dismissive.
Food Quality
Customers reported inconsistent food quality, with issues such as undercooked items, cold food, and incorrect orders.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions in the bathrooms.
Order Accuracy
Many customers experienced problems with order accuracy, including missing items and incorrect orders.
Speed of Service
Service speed varied significantly, with some customers noting long wait times in both drive-thru and in-store.
AR
andrew radomski
2 days ago
1.0
Ordered for take out 2 cheeseburgers, 1 small fry & 1 fish at Erie, PA McDonalds. Got home, opened bag and had 1 cold cheeseburger, fries that were stale, very hard & cold, burnt fish.
This place is terrible, and it's not the first time this has happened there. NO MORE! Location 2065 Interchange Road, Erie PA
EH
Elijah Hart
Nov 4, 2025
1.0
Waited at the drive through nobody answered the thing so we could make our order and we had to make our order online and still taking forever to get our food they literally walked away from the window and haven't came back for 10 minutes we came at 7 waited 10 mins at drive through com and the drive through
MV
Mallery vannoy
Oct 21, 2025
5.0
Stopped in around 230 pm and they were VERY busy! But let me tell u Jeremy who is maintenance was pulled to help due to short staffing and he was amazing staying cool under the presser very polite and courteous. He was working with a man name Chris at this point in time at the second window both working super hard and as a untied team the two of them! It was great! And super rare to see such amazing teamwork and work ethic these days and I believe these 2 definitely needed a shout out!
NW
Nicole Wanner
Oct 20, 2025
5.0
We were late to pick up our breakfast that we ordered through the app, not realizing it stopped at 10:30. The friendliest workers ever still got us our order even though they had stopped serving breakfast! 10/10 best vibes - thanks to the crew who worked today!!
KR
kye r
Oct 16, 2025
1.0
i can't tell you how the food is bc they refused to remake my order after someone stole it "it's a waste of money" for them to remake your order