Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,556 reviews
5 stars
783
4 stars
451
3 stars
486
2 stars
286
1 star
550
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Staff Attitude
Mixed reviews on staff behavior; some praised friendly employees while others noted rudeness and unprofessionalism.
Food Quality
Inconsistent food quality with reports of cold, poorly prepared meals and incorrect items.
Management Issues
Numerous complaints about management practices, including poor handling of customer concerns and operational inefficiencies.
Cleanliness and Atmosphere
Some customers appreciated the cleanliness of the location, while others noted a chaotic atmosphere and issues with the dining area.
- ALAddy Lampman1 day ago1.0We sat in the line for 15 minutes they didn’t take our order. They only took the order of the person in the other drive thru lane. We left because nobody ever took our order. Terrible service don’t ever come to this McDonald’s. We even asked the speaker multiple times if the lane was closed or something and nobody responded.
- AHAmanda HustonNov 7, 20251.0If I could give a zero star rating, I would I asked for four chicken nuggets for my toddler and they gave me cheese goop in the chicken nugget container
- IMIsaiah MikielskiOct 29, 20255.0Its mcdonalds the industry standard!
- ABAlexis BoydOct 21, 20251.0the hours aren’t listed online for lobby, but I’m sure there’s no way they close as early as 7pm? does management know about this? people have to walk through the drive through, and the drive through times are insane, while quality of the food you just waited 20 minutes for seems 2 hours old and hard.
- MLMatthew LitwizOct 14, 20253.0Not bad the food is okay, it is 24 hour and well if you go at night you know how bad it is, one thing I will mention is service, it was terrible one time I went at night and no idea what the hell was wrong with the manager he was rude and disrespectful, I'm blind in my left eye I cannot see so it becomes hard to see things, so instead of distrubing staff I decided to use my phone and zoom in on their little screen that shows the order list to see how far along my order is and for some reason that manager talked rudely he thought I was taking photos even when I explained he was overall terrible I felt like I was bullied for my blindness, I would definitely sue if I could afford it. P.S (this happened around August)
Frequently Asked Questions About McDonald's
What are McDonald's address and contact details in Erie, PA?
McDonald's is located at 1115 Sassafras St, Erie, PA 16501. You can reach them at +1 814-456-9906.
What are the operating hours of McDonald's at 1115 Sassafras St?
McDonald's is open 24 hours every day of the week.
Does this McDonald's location have a drive-through?
Yes, the McDonald's at 1115 Sassafras St has a drive-through open 24/7.
When is McDonald's delivery service available?
Delivery is available daily from 5:00 AM to 3:00 AM on most days and from 4:00 AM to 3:00 AM on Thursday through Sunday.
What payment options are accepted at McDonald's on Sassafras St?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's through their mobile app?
Yes, you can order using the McDonald's app available on iOS and Android platforms.
What services does this McDonald's location offer?
This location offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby places can I visit before or after dining at McDonald's on Sassafras St?
You can visit BT Art Club or Centennial Hall Erie if you enjoy concerts, or explore Gem City Flea Erie for antiques and thrift shopping nearby.
Are there any nearby entertainment venues close to McDonald's at 1115 Sassafras St?
Yes, nearby entertainment options include BT Art Club, Centennial Hall Erie, and Basement Transmissions, which offer music and concert events.
Is there public transportation or community services near this McDonald's location in Erie?
Community Access Television (CAT), Erie Fire Department, and other public services are nearby, which can help you navigate or access support around the area.