Jimmy John's

4.1
311 reviews

About

Sandwich Restaurant

Location

Jimmy John's
821 W Erie Plaza, Erie, PA
16505, United States

Hours

Reviews

4.1
311 reviews
5 stars
174
4 stars
64
3 stars
25
2 stars
16
1 star
32

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the freshness and taste of the subs, although some reported issues with missing ingredients or incorrect orders.

Service Speed

While many customers enjoyed quick service, several reviews noted inconsistencies, with some experiencing long waits or incorrect orders.

Staff Attitude

Feedback on staff behavior was mixed; some customers highlighted friendly service, while others reported rudeness or unprofessionalism from certain employees.

Management Issues

Several reviews mentioned problems with management, including poor handling of customer complaints and staff shortages affecting service.

Pricing Concerns

Customers expressed that the prices were high relative to the portion sizes and quality, with some feeling that the value was lacking.
  • MD
    Mike D.
    Dec 16, 2025
    5.0
    Fresh subs and quick service!
  • DC
    Darrell Carmichael
    Dec 11, 2025
    5.0
    Management is great. Even tho I made the mistake. He still came thru for me. I couldn't thank him enough
  • LI
    Leo Ignasiak
    Dec 7, 2025
    4.0
    Great food
  • WW
    wonder woman
    Dec 3, 2025
    5.0
    The food is always fresh. Hot when it supposed to be and cold when it is supposed to be . They deliver from west Erie plaza up to 26th and liberty which is amazing!
  • BV
    Brandy Vasilik
    Nov 12, 2025
    1.0
    Ordered a turkey sub today and opened it up once I got home… found it to be pretty empty!! Felt like I was eating $8 bread! Very disappointed and still hungry!!