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Jimmy John's

4.1
(312 reviews)
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Business Details

821 W Erie Plaza, Erie, PA
16505, United States
(814) 923-4648
https://locations.jimmyjohns.com/pa/erie/sandwiches-2241.html

About

Sandwich Restaurant

Location

Jimmy John's
821 W Erie Plaza, Erie, PA
16505, United States

Hours

Reviews

4.1
312 reviews
5 stars
175
4 stars
63
3 stars
25
2 stars
16
1 star
33

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers praised the freshness and taste of the subs, several reported issues with missing ingredients and incorrect orders.

Service Speed

Customers experienced a mix of fast service and frustrating delays, with some noting that the food was not delivered as quickly as advertised.

Staff Attitude

Feedback on staff behavior was mixed; some customers appreciated friendly service, while others reported rudeness and unprofessionalism.

Management Issues

Several reviews highlighted problems with management, including poor handling of customer complaints and staff not following proper procedures.

Cleanliness

The restaurant was generally described as clean, but there were concerns about staff not wearing masks properly during food preparation.
  • PF
    Peter Franklin
    Feb 7, 2026
    1.0
    I pulled off the lettuce as it was befouled by raw onion. I discovered a tremendous amount of protein lurking in my chicken bacon ranch (sarcasm). See photo. I’m actually flabbergasted.
  • MD
    Mike D.
    Dec 16, 2025
    5.0
    Fresh subs and quick service!
  • DC
    Darrell Carmichael
    Dec 11, 2025
    5.0
    Management is great. Even tho I made the mistake. He still came thru for me. I couldn't thank him enough
  • LI
    Leo Ignasiak
    Dec 7, 2025
    4.0
    Great food
  • WW
    wonder woman
    Dec 3, 2025
    5.0
    The food is always fresh. Hot when it supposed to be and cold when it is supposed to be . They deliver from west Erie plaza up to 26th and liberty which is amazing!
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Brand Certified Facts from Jimmy John's

This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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